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High quality Spa, costumer Service, FOOD and everything else. Nothing negative to say about this place. I have been going since it was open in about 2006 with my family always in December. If you want to get treated like a queen/king, no doubt this is the perfect place. Surrounded by a magical little city that recall medieval architecture. Even thought the location seems further from city life, once you will get in the building you’ll wish to never get out again. Chapeau.
We stayed 7 nights at Hotel Adler Therme for our honeymoon and both agree we couldn’t have picked a more perfect place! We stayed with a half board package which included breakfast, afternoon tea cakes, and a 5 course a la carte dinner. The food was absolutely incredible and without a doubt the best I have ever eaten in my life. The menu never repeated in the week we stayed, with three different choices per course to choice from each night. The wine list consisted 500 different choices which was overwhelming but impressive! The waiters were exceptionally friendly and efficient, anticipating our preferences of beer/wine/coffee each night based on our previous choices. Most staff spoke good English and didn’t look down upon our attempts to speak in Italian (however you could easily choose to speak English only). Of particular thanks goes to the restaurant staff and our regular waiters Daniele and Cerrado - I cant thank them enough for their friendliness and professionalism!! The spa and pool services also exceeded expectation, with three different style saunas and two steam rooms. We were a little nervous about the European (naked!) style of sauna, however found that you can enter wrapped in a spa towel rather than totally naked if you prefer. About half the people using the saunas chose to do this. We also had daily massage appointments booked which we enjoyed however they were consistently very light in pressure. My favourite therapist was Sylvana who not only applied good pressure, but had a warm and kind nature. You can chose to book a particular therapist if you find one you prefer. At reception desk, Sophie was particularly helpful in arranging our spa appointments and explaining sauna etiquette! The rooms are beautiful with great bathrooms. I would recommend a room on the top floor for the views over the hills. The grounds are large and immaculately kept. Even on clear warm days where the pool area was popular, there was always an excess of free loungers to choose from and it never felt crowded. There were very few kids while we visited, probably less than 5 in total, mostly between the ages of 6-12, all of whom were well controlled by their parents. This is a very quiet and calm resort aimed at relaxation, not suited well suited to children. We had a wonderful honeymoon and are already planning to return! Can’t recommend it enough!!…
the Adler restaurant is what you'd expect from a 5-star hotel. Simply perfect. First-class products and good cuisine at all times. Attention to allergens, expertise of the restaurant staff, well-stocked wine list. Friendliness and kindness of the staff make it a welcoming place.
Difficult to find a better thermal bath hotel in Italy, and maybe in Europe. Spotless clean, comfortable, impeccable service and excellent food. What else? Yes, there is a lovely “borgo” to walk around, and it’s just 5 minutes walk from the hotel. Higly recommended. Expensive? It’s worth every penny.
I normally do not write reviews, but after doing research on this place, I felt I should give you a perspective. There is a reason why the majority of people have given Adler 5 stars, because it is 5 stars! When I read the complaints, they were whining about bad bookings, etc. Rooms, are very very nice, lots of room, comfortable beds, awesome showers (rain head plus), high end faucets etc. The grounds are fantastic, the pools and spas are incredible. There are only so many rooms, so it is never busy in the pools. Food is outstanding, and all you need is the breakfast (which runs to 11am), there is a snack at 4pm and then dinner between 7:30-9:30). Lots of options, fantastic wine selections. There are tons of things to do, hiking, fitness classes, e-bikes, wine tours. Or just chill by the pool and go to one of the 10 different saunas, or the many different spa treatments. Or go to one of the relaxation rooms, there are many of them and fantastic. I can't say enough good things to say about a perfect holiday! Staff are also very friendly and helpful in Italian or english..…