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Hotel Palazzo del Capitano Exclusive Wellness & Relais

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Traveler (431)
Room & Suite (235)
Dining (47)
Overview
  • Excellent73%
  • Very good21%
  • Average4%
  • Poor1%
  • Terrible1%
Travelers talk about
“lovely garden”(11 reviews)
“san quirico”(59 reviews)
“beautiful hotel”(12 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
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Reviews (1,263)
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237 results
Traveler rating
172
39
15
5
6
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LanguageEnglish
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172
39
15
5
6
Show reviews that mention
All reviewslovely gardensan quiricobeautiful hotelthe main hoteldel capitanoloved this hotelbreakfast roomspent nightsfour poster bedno elevatorspa packagean upgradesouthern tuscanyold citycharming towncakeswine tasting
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1 - 5 of 237 reviews
Reviewed June 30, 2018 via mobile

The staff and the accommodations at this hotel far exceeded my expectations! My wife and I randomly arrived without a reservation on a Wednesday at 19:00 at the hotel that we found on google just 30mins prior. The reception was able to have us in...More

Thank marc m
Response from ResponsabileCapitano, Proprietario at Hotel Palazzo del Capitano Exclusive Wellness & RelaisResponded June 30, 2018

Dear Marc M, Thank your taking the lovely time to leave us a great review! about your stay at Relais Palazzo del Capitano! We are so thrilled you enjoyed your stay and you wonderful experience in Val d'Orcia, taking one of our TOUR that we...More

Hotel's Favorite
Reviewed December 27, 2017

Confortable stylish bedrooms associated to professional service that make you feel to be in the right place to discover outstanding beauty of Tuscany. Palazzo del Capitano and its restaurant "il vecchio forno" have been fulfilling our expectations.More

Thank marcostef m
Response from ResponsabileCapitano, Proprietario at Hotel Palazzo del Capitano Exclusive Wellness & RelaisResponded January 6, 2018

Dear Marcostef m, thank you for your review on our page: we've appreciated it a lot! Our staff is very thankful for your nice words. We always pay attention to all the small details that make great a stay in our Hotels and in our...More

Reviewed June 13, 2018

We stayed at this hotel for one night at the end of May. I chose this hotel based on Trip Advisor reviews,and we weren’t disappointed. The room was great,the location was ideal and the staff was fantastic. We were treated like family,My wife and I...More

Thank VinoVito
Response from ResponsabileCapitano, Proprietario at Hotel Palazzo del Capitano Exclusive Wellness & RelaisResponded June 15, 2018

Dear VinoVito, thank you for sharing your opinion on our page of Tripadvisor. We are so glad that you were satisfied about our services we will share your feedback with the team and hoping to improve more so as to meet the stay experience in...More

Reviewed December 29, 2017 via mobile

My husband and I stayed here hoping to have a romantic getaway. The beds were so uncomfortable we could barely sleep. The rooms decor was outdated, the breakfast was cheap nothing like what we’ve normally had in Tuscany. The WiFi was non existent, we complained...More

3  Thank Erin M
Response from ResponsabileCapitano, Proprietario at Hotel Palazzo del Capitano Exclusive Wellness & RelaisResponded January 1, 2018

Dear Guest, after one year you published a review on our page, january 2017 and after an extensive research and your name does not appear on the official list in january. We have already informed "dispute tripadisor" (as a false review or wrong page) and...More

Reviewed November 11, 2017

We just returned from a 3 day stay at the Capitano. Staff was wonderful and helpful with whatever we asked. When we bought a bottle of wine and some cheese and wanted to sit in the garden to enjoy it, they could not be more...More

Thank sandy d
Response from ResponsabileCapitano, Proprietario at Hotel Palazzo del Capitano Exclusive Wellness & RelaisResponded November 16, 2017

Dear Mrs Sandy, Thank you for taking the time to share this wonderful feedback from your recent experience with us at Capitano Hotel Collection. We really wish to make every guest's stay a unique one and we are proud to have succeeded with you. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Details
Price range
$76 - $296 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$76 - $296 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveler (431)
Room & Suite (235)
Dining (47)
Pool & Beach (1)
Amenities (28)
Family and Play Areas (2)
Questions & Answers
Ask a question
Rodrigo M
July 1, 2018|
AnswerShow all 3 answers
Response from PalazzoCapitano | Property representative |
Good Morning Everyone, thank you for contacting us. As request, we would like to inform you that we have some private parking place which cost 15 euro per day or alternatively near to Hotel (about 150 meters) there are... More
1
Vote
Google Translation
Mia M
July 17, 2015|
Answer
Response from ResponsabileCapitano | Property representative |
Dear Mrs Mia, we thank you for your kind request in our Palazzo del Capitano Wellness & Relais , we have a Spa the Suite of Venus with Hot Tub and steam bath in chromotherapy , the use of the Wellness Area is always under... More
-1
Votes
Google Translation
Allovesoc
May 31, 2015|
Answer
Response from ResponsabileCapitano | Property representative |
dear Sir, unfortunately the pool won't be ready for this season but our guests can have a special rate for a daily admission to a local pool in San Quirico 5 min walking from the Hotel and also to the thermal Pool of bagno... More
0
Votes
Google Translation
Room Tips
"Suite/Romantic Suite - (I think it's called Virgin Suite) Lovely with lots of room but the shower is..."
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"Basic suite is great value for the money - very spacious"
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"Please note the somewhat steep stairs to the rooms."
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"Make sure you get a room with Aircon in summer. Also check which building you'll be in"
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