Hotel Garden Inn

7 reviews

#18 of 30 Hotels in Sylhet City

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Garden Tower Shahjalal Bridge Link Road, Sylhet City 3100 Bangladesh

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Guests1 room, 2 adults, 0 children

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About

3.0

Average

7 reviews

#18 of 30 hotels in Sylhet City

Service

Value

Hotel Garden Inn is a world class business hotel located in the bank of the river Surma, Upashahor, Sylhet The Hotel is a walking distance from most of the foreign missions like British Visa processing Center, 30 Minutes drive from Osmani International airport, 10 Minutes drive from Hajrat Shahjalal (R) Majar and very closed to Garden City Shopping Complex.

Property amenities

Free parking

Free High Speed Internet (WiFi)

Pool

Fitness Center with Gym / Workout Room

Free breakfast

Billiards

Children Activities (Kid / Family Friendly)

Airport transportation

Secured parking

Wifi

Restaurant

Breakfast in the room

Car hire

Business Center with Internet Access

Newspaper

24-hour front desk

Dry cleaning

Laundry service

Room features

Air conditioning

Room service

Safe

Kitchenette

Room types

Suites

Family rooms

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Good to know

HOTEL CLASS

7Reviews0Q+A0Room tips

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English

mathilde f wrote a review Oct 2019

Chanthaburi, Thailand31 contributions7 helpful votes

Very friendly staff

I spent 2 weeks in this hotel in September. Rooms are super spacious and clean. Another important thing, rooms are really quiet. The staff was really helpful and was always friendly and professional. If I go back to Sylhet, no doubt I'll go back to this hotel.

Date of stay: September 2019Trip type: Traveled with friends

1 Helpful vote

Helpful

Azim Khan wrote a review May 2019

Dhaka City, Bangladesh4 contributions3 helpful votes

Wonderful esperience I had................

I stayed with my family at the hotel for one night, I felt very good hospitality, well experience staff, good food and excellent service. One think I should mention "please give more attention for cleanness.

Date of stay: May 2019

Value

Rooms

Service

Trip type: Traveled with family

1 Helpful vote

Helpful

Navigator757836 wrote a review Feb 2018

1 contribution3 helpful votes

Thanks to hotel garden inn my stay was wonderful

What a experience very good service fantastic staff felt like I was at home, staff are very smart and well mannered also able to speak good English. The rooms was clean and fantastic also the hotel restaurant had great food they had a wide range of food selection which I liked. I would recommend for anybody to visit this hotel.

Date of stay: February 2018Trip type: Traveled with family

1 Helpful vote

Helpful

Response from savasaachi, Guest Relations Manager at Hotel Garden Inn

Responded Sep 23, 2019

Thank you for your feedback. We would like to thank you for choosing us and we are happy to hear that you have enjoyed your stay. We are also glad that we have met your expectations. Thanks again for visiting us and we hope to see you again soon.

Trip659948 wrote a review Dec 2017

5 contributions12 helpful votes

Much better experience this tome

We stayed here once again because we couldn’t find an apartment nearby despite I hated it the last time due to the cockroaches, terrible service & uncleanliness. However this time the apartment we booked was on a different floor and part of the hotel service. The apartment was lovely, clean, fresh and service was good. I felt like I was at home. I kept thinking there maybe cockroaches that are going to fly out in the kitchen or from behind the fridge but there wasn’t. Well apart from the 1 in the food cupboard :’( My view was beautiful facing the front and the staff were great. I’d definitely recommend staying here but maybe in the apartments that are part of the hotel. I think I was on the 5th floor? Beautiful apartment and lovely service

Date of stay: August 2017Trip type: Traveled with family

1 Helpful vote

Helpful

Response from savasaachi, Guest Relations Manager at Hotel Garden Inn

Responded Sep 23, 2019

Thank you for your feedback. We deeply apologies for the experience you have had with us last time. We are trying our best to make that we meet your expectations. If you have any concern, please let us know and we would be more than happy to help. Thank you for visiting us and and we are happy that you have enjoyed your stay. We hope to see you again soon.

Trip659948 wrote a review Nov 2016

5 contributions12 helpful votes

Don't stay here

I have stayed in the Apartments twice before within the last 18 months at Garden Inn without any issues. However, now it's under new management and the service is terrible. All they care about is the money they get paid. The accommodation is not like the pictures on the website. So don't be fooled. On arrival: *The kitchen was dirty with broken cupboard doors & no dishes or cutlery. *Broken shower cable & a hole in the bathroom wall tiles. *Calling bell didn't work. *Old stained dirty pillows *No hot water unless you phone & request several times for it. I had to ask for dishes etc. Everyday I saw a few cockroaches in the kitchen or living room or bathroom. The bathroom had a small hole on the wall where the tile was broken near the taps and 1 day I saw a cockroach trying to come out of the hole!! We had to block it with tissue. Cockroaches were just everywhere. After numerous repeat complaints and after a 7-10 days, a new calling bell was fitted. Then eventually a new shower head was fitted. Room service to brush & mop the floors is available on request every other day, (not everyday). Many times they used a dirty damp awful smelling mop & I had to complain so they do it again. Nothing is re-stocked by room service unless they were told. When there was loss of electricity, only 1 power socket in the apartment worked. AC stopped working and taken a few days to fix because no one makes it priority. There's just no hospitality at Garden Inn. All complaints were made to staff & manager but still no one seemed to care or made it priority to resolve the issues.…

Date of stay: October 2016Trip type: Traveled with family

2 Helpful votes

Helpful