Total false advertising. No wifi in rooms and sporadic in the lobby. No A/C. They don't have telephone in the rooms and only one electrical outlet. Their facility is open to the public everyday until 6 pm. They tell their guest that the facilities will be for guest use only from 6 to 8. After 6 once their day guest left they emptied all but one hot tub for cleaning. This 8 person hot tub had more then 20 people in it. Their lobby is about 4x4 meters. And cannot accommodate their hotel guest and day guest in this small area. Way over priced compared to other hotels in the area.
All you can drink and I didn't have any! (Just kidding!) We've never been to hot spring pools like these and had a great time--made even better by meeting/sharing the pools with some really friendly people from Chicago. Staying at the hotel gives you free admission to the water park which itself is fabulous--2 water slides, multiple pools, jacuzzi pools, and steam rooms.
I entered the San Juan Cosala Spa on Sunday morning around 8:30 am. There were very few people around. I would say that on Sunday from 8:30 am to 1 pm there are not that many people there. The pools of thermal water had very few people in them. I enjoyed my 3 hours in the pools of 40 degree temperatures.
i went there with my family ... it´s great option to stay and have fun ... Great prices, you can eat and it´s great too. The SPA is amazing! Hot pools , security, great facilities. You will love it, You will want to back asap.
Your skin will THANK YOU after leaving. We accidentally found San Juan Cosala, our original location yo stay was Chapala. We drove around Chapala and none of the hotels looked fun or comfy to stay, we traveled with our 5 year old toddler and a pool was a must. We drove To Ajijic, didn’t find a Resort there either. Googled the next town San Juan Cosala, The Hotel Balneario had great positive reviews, so we drove to find it. If your first time at like we were, this can be a little confusing and hard to figure out if it’s all a resort or many different spas. We parked right in front of the Hotel that googled mapped us to and saw how the outside of the color of the buildings was that they were all different hotels. It’s 4 to 5 different Spas and Hotels. All with Termal Waters? I just saw Great review and Pool didn’t read much more. They had rooms available, the very nice receptionist helped us out and we ended up getting the NEWER Jacuzzi in room only a few more hundred pesos. We paid $2600 pesos and they had a special promotion 2 nights get the 3rd free. That’s $96 dollars a night! GREAT DEAL! Our room was perfect, Big Spacious and a Jacuzzi in the patio. Not a fancy hotel or Luxury but PERFECT! We settled in a went for a swim to relax after a long day of driving from Michoacán to San Juan Cosala. The waters on all the pools were nice and warm! And SUPER CLEAN! The grounds are very well kept taken care of. Staying in the upstairs facing the lake suite we could see early in the morning employees, scrubbing and cleaning every chair umbrella pool, floors and so on. Not that they made loud noises or woke us up! This was 7-8 am we were up by then. There’s a hotel only side that I loved. The pools were more private and relaxing. My 5 year old toddler absolutely loved loved it here. He made many friends and the different kids water area are perfect. After our first day, my skin was super soft and we were very relaxed, we had done a 7 day drive from Guadalajara to Patzcuaro to Las Zarquillas and back to Guadalajara area. We had 3 days to enjoy this resort, and WE DID! The food is excellent and great prices and the drinks are perfect. We did a drive to Ajijic to try a restaurant that had great reviews, it was So expensive and the food was not as flavorful like the one at Hotel Balneario. We ate the remainder stay at the hotel, they even had pancakes for my picky son. There’s a walk to 24 hours market with snacks Waters alcohol. It’s right at the corner of the entrance. The only thing I that I found bad was the service on the lower spa. I was very curious to know about it and woke up early to explore the grounds, it was 8:40 and I walked to the receptionist and asked her how the Spa worked and how I could sign in, she clearly announced that there was 4 people in front of me and that they didn’t open until 9 and turned her back to me and walked away?? The lady sitting waiting to eater at 9:00 explain that only a certain amount of people could go in at a time, So why couldn’t the employee tell me this? Or sign me up for the next available time? This is one part of the hotel I didn’t get to try or use. Very sad but the rest of the hotel and services made up for this bad incident. We were very sad to leave. Already planning our 2020 trip, with a stay here to start our trip. …