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Usha Kiran Palace

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Usha Kiran Palace
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484 Reviews from our TripAdvisor Community

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Showing 408: English reviews
London, United Kingdom
Level Contributor
138 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is the ex-guesthouse of the Maharadja's palace, once it must have been magnificent but now both the building, the garden and the rooms have a markedly tired look. Attenton to detail is clearly lacking, while there was nothing inherently wrong, the place is definitely not up to the customary and expected standards of the Taj group. Some examples:... More 

Helpful?
1 Thank andrasz
New Delhi, India
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful and very well maintained property. Excellent team. The staff catered to our specific needs as well as helpful in delaying our check-out. The chef understood our baby's needs and made special effort to make her comfortable.

Review collected in partnership with this hotel

Helpful?
Thank Tarun K
AnandNair_Taj, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, At the outset, I would like to thank you for choosing to stay with us and for taking the time to post your reviews on TripAdvisor. It is indeed a pleasure to learn that you had an excellent experience during your recent stay. Your appreciative feedback has been communicated to the entire Hotel team. I hope that you... More 

Bangalore, Karnataka, India
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We (me n my wife) visited this place recently for a dinner date, as it was the only great place in gwalior for a great dinner date. Ambiance was good infact I would say amazing as it hold the culture and old history very well and the location was also amazing, but unfortunately the food was not on that same... More 

Helpful?
Thank vipin1986
AnandNair_Taj, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, At the outset let me thank you for giving us an opportunity to be of service and for your time in evaluating our product and services. I am really sorry that you did not enjoy your dinner experiences - particularly the quality of food. I will discuss this matter with our Executive Chef. I assure you that this... More 

New Delhi, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

While planning a short break away from the daily humdrum, my daughter and I went through the usual hill destinations, beach vacations etc. None seemed to be working out and so we decided to look at heritage properties. The usual suspects came up and there was this beautiful visual and that is how we ended up in Gwalior. The city... More 

Helpful?
Thank Deepa_13
AnandNair_Taj, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you for your words of appreciation and encouragement and thank you for taking the time to post your reviews on Trip Advisor. We are glad that you had a memorable stay. We are truly grateful for all the wonderful things you have said about our hotel, team and services. We are committed to consistently providing warm, efficient... More 

Kolkata (Calcutta), India
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a week and enjoyed every moment. Everything is well-planned right from the guest welcome to addressing customer problems. The ambience is set as per the time of the day with a soft music playing in the lush green gardens early morning gradually gaining speed as the Sun rises higher. The spread of the buffet breakfast includes Indian... More 

Helpful?
Thank Sanghi2015
AnandNair_Taj, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you for your wonderful review, kind words of appreciation and for taking the time to post your comments on Trip Advisor. Such amazing comments go a long way in motivating the entire team to provide exemplary service to all our guests and well wishers. Your feedback regarding Lizards in & around the property will be looked into... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

This property is best among all the properties in Gwalior. Start with the entrance that was royal , front office staff was very polite we like the hospitality of mr Nishant Tomer front office very polite in nature and always had a simile on his face , he knows how to treat guest with royally , come to food that... More 

Helpful?
Thank 238devashishb
AnandNair_Taj, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you for choosing to stay with us and for your appreciative comments. I take this opportunity to thank you for your time in evaluating our product and services. I am truly grateful for the positive things you have said about the quality of our Hotel. Your feedback has been shared with the entire team - particularly with... More 

New Delhi, India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was leg one of our Madhya Pradesh journey and we were pleasantly surprised by how lovely the staff was at the hotel. We did not eat any food at the hotel; it seemed a tad overpriced but the staff looked after us a lot. From the point of entering the hotel, a guard walked us with an umbrella to... More 

Helpful?
Thank varunikhosla
AnandNair_Taj, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you for your words of appreciation and encouragement and thank you for taking the time to post your reviews on Trip Advisor. We are glad that you had a memorable stay. We are truly grateful for all the wonderful things you have said about our hotel, team and services. We are committed to consistently providing warm, efficient... More 

Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had booked 2 rooms. In one room air conditioning was not working, we complained , someone came, rectified and told us to wait for 30 minutes. No improvement, complained 2nd time again same thing happened. After 4 hours,I told my colleague in 2nd room to shift in my room, we were told by front desk, that as we had... More 

Helpful?
Thank Tushant23
AnandNair_Taj, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, I take this opportunity to thank you for your time in evaluating our products and services. I have noted your comment; about the air conditioning unit malfunctioning in your room and the subsequent manner in which your complaint was handled; with great concern. I am extremely disturbed to read that you did not have a pleasant experience. Sir,... More 

Jhansi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Really an excellent place to visit. The location is so nice that you find number of travelling spots within 10 kilometers. I would recommend this place for those who are looking for a peaceful and relaxing trip for a day or two. The swimming pool and gym facilities can also be enjoyed.

Review collected in partnership with this hotel

Helpful?
1 Thank Pradeep T
AnandNair_Taj, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you for your words of appreciation and encouragement and thank you for taking the time to post your reviews on Trip Advisor. We are glad that you had a memorable stay. We are truly grateful for all the wonderful things you have said about our hotel, team and services. We are committed to consistently providing warm, efficient... More 

Gurgaon, India
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Palace turned hotel is an oasis amid chaos of the city You are welcomed by a sweet and attentive Staff here. We had a large suite that was on 3rd floor and in fact it had its own little courtyard. The place is well kept and it is a good place to relax. The buffet breakfast was good with... More 

Helpful?
1 Thank Shivani_bhargava
AnandNair_Taj, General Manager at Usha Kiran Palace, responded to this review

Dear Guest, Thank you for choosing to stay with us, for your wonderful feedback and kind words of appreciation. Also, thank you for taking the time to post your review on TripAdvisor. Your positive feedback has been shared with the entire Hotel team - it will go a long way in motivating all of us to provide excellent services to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

369 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Usha Kiran Palace has played host to the King of England and is now a heritage hotel. Set amidst 9 acres of beautifully landscaped lawns, this 120 year old regal palace, rich in history, is outfitted with artistic stone carvings and delicate filigree work. Conveniently located, the hotel has 40 beautiful rooms including Villas with private pool and suites, a dining room truly reminiscent of royalty, a Bar and the award winning Jiva Spa. ... more   less 

Additional Information about Usha Kiran Palace

Address: Jayendraganj Lashkar, Gwalior 474 009, India
Location: India > Madhya Pradesh > Gwalior
Price Range: $97 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Usha Kiran Palace 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
Usha Kiran Palace Gwalior
Usha Kiran Palace Hotel Gwalior
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