It was a wonderful experience like always. The food, rooms, Hospitality, spa everything is just perfect. The swimming pool is one of the best. We keep visiting this property time and again and looking forward for the make over they going to go through.
Often it happens that one or the other thing during a hotel stay ends up in disappointment. But the experience at this Taj was really good. As I had experienced in Taj Jaipur, in a Tier two city, the staff is not well trained to meet the expectations of the guests. But in this property, be it the Executives at the front desk or the person watering the garden or the one in charge of the main gate, there was a good show of courtesy from everyone. Buffet breakfast was just fine but the servers at the restaurant were caring and proactive. So it made the overall experience good. Room service experience was also perfect. The Pizza in the afternoon was nice. I would like to spend more time at your hotel in future.
Taj Usha Kiran is One of the best places to stay in Gwalior. Quaint and old property with courtyards just the way they were built. Lovely gardens and a great view of the fort. Ravi made our stay exceptional with his hospitality and service.
We booked Taj Gwalior to celebrate our marriage anniversary , and Taj staff surprised us with upgrade room, in- room check in, room decoration , tasty cake and on-demand candle light dinner. Staff is friendly especially Nitin, Shashank and Pramod. Only thing We missed a high chair for our kid in Dining area, if it would be there our Dinner and Breakfast would be more enjoyable.
Overall ambience, the resources, very helpful and considerate service personnel made the stay very satisfying. The old world charm of the royal guest house, vast expanse around for daiy strolls, courteous but unintrusive support left a good impression
Taj Usha Kiran…lived up to the Taj name for sure! We had a great time here…and were well looked after. The rooms are big and very comfortable. Their Nepalese Marathi cuisine was really yumm as was the Chinese! I would especially like to thank Mr Yashwant…who looked after us very very well at the restaurant. Thank you for a great stay!
Stay, food & other services were excellent. The property is beautiful with peacocks running in the garden. It would be better if airport pick up/drop is provided by hotel as part of room tariff package. Also flexibility in choosing the package may be given like if I opt for only two meals (instead of three) accordingly my tariff should be reduced.
We stayed at the Usha Kiran Palace for our parents 40th Anniversary, and it was truly a remarkable holiday. Ms. Jyoti from the house keeping department had beautifully decorated the rooms prior to our arrival. We received a royal welcome at the hotel that we will not forget. The staff was always smiling and very helpful. The palace has its very own history, which echoes in every corner of the hotel. We recommend going for the hotel tour when you stay here. The rooms are very spacious and are beautifully designed keeping in mind an essence of royalty. Sipping your morning tea with the sound of a beautiful flute playing in the garden was the best way to start our day in Gwalior. The manager, Mr. Yogesh Kaushal was very helpful and has a lot of knowledge about Gwalior and its rich history which he very beautifully articulated to us. Looking forward to visiting again.…
I and my wife stayed at the Taj Usha Kiran Gwalior for 1 night. We loved every aspect of it. The staff was very nice and hospitable. It's a beautiful property with nice green lawns and a kitchen garden inside the premises. Also the property is very conveniently located.
Great experience.! Excellent food and service. Lokesh attended us so well and gave us customized services required. Everything was superb including ambience. Sincerely appreciated. We will visit again.
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