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Protaras

Louis St Elias Resort & Waterpark

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Agiou Elia 44, Protaras, Paralimni 5296 Cyprus
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Traveler (685)
Pool & Beach (109)
Room & Suite (77)

About

#11 of 68 hotels in Protaras
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
The 4 star plus Ultra All Inclusive Resort rests on a total of 40.400 sq. meters of beautiful gardens. Its spacious, comfortable studios and suites, its unique architecture and amazing views give a feeling of independence and relaxation. Resort’s facilities include a reception building with a bar and sitting areas, a fully renovated main restaurant with extensive verandas, a brand new tavern "Meze by Elliniko" with astonishing view, a swimming pool with a second bar and terrace, a Jacuzzi ,2 kids clubs and a playground, tennis court, a second pool which includes three(3) water slides (Two lane Racing slide, Float slide and Wavy body slide, children below the age of 6 and/or under the minimum height of 120cm are not allowed to use the water slides), kids pool with water features and games as well as a brand new spa consisting of a gym, sauna, steam bath and treatment rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Water park
Entertainment staff
Children Activities (Kid / Family Friendly)
Free internet
Wifi
Public wifi
Internet
Fitness / spa locker rooms
Sauna
Hot tub
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Poolside bar
Evening entertainment
Kids club
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Spa
Facial treatments
Head massage
Massage
Baggage storage
Currency exchange
Dry cleaning
Laundry service
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Good to know
  • HOTEL CLASS
    4 stars
  • HOTEL STYLE
    Residential Neighborhood, Family Resort
  • Languages Spoken
    Greek
  • NUMBER OF ROOMS
    152
Hotel links
Visit hotel website
Special Offer:2 kids stay free!
714Reviews310Q+A100Room tips
Traveler rating
  • 489
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Popular mentions
Myself and my family have visited this hotel twice in the last few years. The rooms are clean and Spacious and the hotel are very accommodating if you email them prior to your holiday with a room or location preference. The food is superb, fresh and tasty . We would normally eat outside of the hotel a couple of times during an all inclusive holiday but we didn’t feel the need to during both of our stays here . Wine was quite good and the beer ok but the cocktails like a lot of European all inclusive resorts not so good. The hotel is in an elevated position above Protaras and around a 15- 20 minute walk to the bars and restaurants. The grounds are abundant with fig trees and beautiful views overlooking the bay and town. Entertainment in the evening was quite poor ( animation team cabaret and bingo etc) and once it had finished at around 10.30pm there was little going on, good if your looking for a quiet relaxing place if not grab a taxi and head to bars in Protaras which is what we did for a couple of evenings when we fancied a change from the cheesy shows. Two pool areas one with water slides and the other with an adult only jacuzzi area. We could always get sun beds even though both our visits were during summer peak season. The hotel also runs a curtesy mini bus to and from the stunning Fig Tree Bay several times a day . On the whole a nice place for an enjoyable family holiday in the sun with well above average food.
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Response from V C, General Manager at Louis St Elias Resort & Waterpark
Responded 2 days ago
Dear Valuable Guest, Thank you for choosing St. Elias Resort for your holiday. We are happy to read that you generally enjoyed your stay in our hotel and thank you for the time taken to share with us your positive comments as well as your comments that will help us improve. Please rest assured that all your comments are taken into very serious consideration and all necessary actions will be taken for further improvement wherever is needed. We are happy that you found our hotel clean and overall nice and we truly look forward to welcoming you back for your holiday in the near future. Best Regards, The team of St. Elias Resort
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Very nice resort with fantastic all inclusive options. Food was always different every day and the quality never dropped. Excellent facilities and staff and the rooms where a good size and clean. I would recommend this resort if you have young children.
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Response from Vakis C, General Manager at Louis St Elias Resort & Waterpark
Responded Jan 15, 2020
Dear Valuable Guest, On behalf of all the team of St. Elias Resort would like to thank you for choosing us for your holiday and for the time taken to share your excellent experience online. We are delighted to learn how much you enjoyed your stay with us and your special mention to our food offerings, our team members and our spacious and clean accommodation is very important. We promise that we will continue the hard work to constantly provide the best to all our guests and we look forward to welcoming you back soon. Warmest Regards, The team of St. Elias Resort
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We rarely visit the same place twice but after a fabulous holiday last year we decided to return to the St. Elias. Again we stayed for a week with our 2 sons (11 yrs & 14 yrs) from 12th-19th October. The 2 bedroom accommodation is great as the kids had a lovely twin room and we had a double room The rooms are large and spacious and the lounge/kitchen adds to this. The enormous balcony is wonderful with stunning views. We arrived late at night, when you wouldn't want a meal so the water, fruit, sandwiches, crackers and cheese in the fridge were perfect. The standard of food in the restaurant is excellent and we always found a table outside to enjoy the warm October air. This year we tried the Greek restaurant one night for dinner and it was really lovely. There are snacks available in a fridge at the pool bar all day (yogurt, melon, salads, sandwiches) but this year a snack menu was available which proved very popular. It was mainly chips, burgers, toasties etc but a great addition to the pool side bar. My kids absolutely loved the slides and the lifeguards at the St. Elias are very friendly and attentive. They keep the kids safe but want them to have fun too.Special mention to Thomas the Lifeguard who was always smiling and ensuring all the kids were having a great time. We took the little hotel bus to the the beautiful beach a couple of times and also wandered down the hill one night to the arcade and Crazy Golf which was great fun. There is a lovely atmosphere at the St.Elias and we will definitely return again for a family holiday. T
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Response from Vakis C, General Manager at Louis St Elias Resort & Waterpark
Responded Nov 19, 2019
Dear Valuable Guest, We have no words to thank you for your excellent and very detailed review following your stay with us but most of all we have no words to thank you for your great loyalty and trust. Your excellent compliments are very important to us and thank you for taking the time to share them with us. Please rest assured that we will continue even harder to improve and constantly provide the best to our guests. Once again thank you for your excellent compliments and your great loyalty and we truly look forward to welcoming you back next year for the 3rd time. Warmest Regards, The team of St. Elias Resort
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There is so much to be said ; EXCELLENCY from start to finish. We have been to many places .. hotels. But always found that one member or more were not completely satisfied with one or another thing .. But St Elias Resort has proven to be on top of everything .. From the reception warm friendly welcome that starts the motion .. rooms that are clean airy and provides every basic need , the staff always eager to help and assist .. pools clean and very inviting .. children’s entertainment tops.. and to complete it all , food that’s to dream of every night something else and always special , what a experience. THANK YOU ST ELIAS RESORT , KEEP IT UP !
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Response from Vakis C, General Manager at Louis St Elias Resort & Waterpark
Responded Nov 19, 2019
Dear Mrs. Merinda and Mr. Costas, Many thanks for selecting St. Elias Resort as your recent holiday retreat! Thank you also for your excellent review, which speaks so highly of our facilities, services and warm hospitality. To read how satisfied you are with your stay at St. Elias Resort is giving us the huge responsibility and boost to continue. We are particularly happy that you enjoyed our culinary offerings and we are delighted to read that your expectations of our resort are exceeded. Thank you again for your excellent review and we hope to welcome you again in the near future! Best Regards, The Team of St. Elias Resort
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I have waited a few weeks after returning home to review this place as I am quite conflicted. We booked a 1-bedroom private pool room and paid a considerable amount extra for this privilege. Firstly the word private is questionable here ....these one bedroom rooms with pools are all facing a through road and there was a silver Mercedes car parked for the entirety of our stay right opposite our room/pool, this car only moved twice only during the week we were there for a short period so that was our outlook also there was an apartment above us, their balcony is overlooking our "private" pool making this not private at all. Yes we had sole use of the pool but it is by no means a "private" area, the glass balustrade is not high and people and cars pass regularly throughout the day also the view from these rooms is of a building site/refuse area that was busy every single day with then far reaching views to the sea. Our room had a very very strong smell of stale damp upon entering which never really left for the whole week we were told this was because they had had a lot of rain but the rooms only have 2 small windows and the front doors they are not adequately ventilated at all. The decor is extremely plain and uninviting a dull grey colour there was also damp signs along the bottom on the walls and in the bathroom which is totally unfunctional for a family. The fridge in the kitchen area of the room was very noisy, I could not have slept in that room, luckily my son managed but I had to make sure we kept our bedroom door closed because it was even keeping me awake in another room. We were only provided with 5 coathangers for a family of 3 in the wardrobe, this is absolutely ridiculous and we ended up keeping our clothes in our suitcase for that reason and also we didn't want them to smell damp. We had an issue with ants which was only remedied by the cleaner leaving us with ant spray daily in the room, I know ants are not harmful but my son was sleeping in that room and I was not happy at all that the only solution to ants being in our room was for me to spray chemicals daily so he wouldn't have them crawling on him throughout the night. My overall opinion of this room is that it is is a very basic 3 star room maybe even a 2 it is actually one of the most disappointing rooms I have ever had on a holiday and when I spent £1,000 per person for a week I expect a much higher standard. Don't waste money on a private pool room is my advise. The fridge was replenished daily with soft drinks, prosecco,white wine, beer and water however I am not sure how necessary this is as it is an all-inclusive hotel, we were given a plate of pastries each morning again a nice touch and either sweet or savoury canapes every afternoon these are little touches that do show they are trying to raise the standard but the room will always disappoint and is in Direct contrast to what they are trying to achieve. The cleaner Tonka was absolutely rude and aggressive one day as she had to bring us extra towels and when I requested where I may find pool towels she shouted no English and waved her arms around at me in a very angry way, later in the week she became friendly and could suddenly speak English when she realised she was getting a tip from us each day, which is something we always do for our cleaning staff, I was very tempted not to leave it for her as she had point Blank refused to take the €3 off me I was trying to give her when she brought us the replacement towels but I believe these people work hard and their work deserves a tip. The food here was indeed lovely we never had a bad meal and there was always plenty of lovely fresh salads and they really know how to cook their meat,it was delicious. Fried halloumi for breakfast everyday was such a naughty treat and I am still missing this although my waistline isn't. The red wine was not good so I spent the week drinking the Prosecco, the cocktails were good but you had to be sure to ask for the branded drinks otherwise you would get the cheaper alternatives. The staff here work incredibly hard they always seemed slightly understaffed to me but they were all pleasant none the less. We did eat in the meze restaurant one evening and it was delicious but I think one night was enough as there really was a lot of food to get through. The entertainment staff work incredibly hard, the Dancers were amazing and super dooper friendly, honestly I am not sure about the female singer she was very monotone and her voice got annoying after a couple of nights, the guy dancer and singer was a credit to them, a really lovely guy as was the manager of the team she was lovely. We did have an enjoyable holiday here but I just feel it really is lacking something, maybe I just expected too much after reading all the amazing reviews on here, I was expecting an amazing experience and I am not entirely sure we got anything more than a mediocre holiday with the extra little touch thrown in for good measure here and there. Luxury this place is not, the kids slides keep the kids completely entertained. I would not return to the hotel because of the poor rooms but the food really was very good so if you're a foodie you will enjoy it.
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Response from Vakis C, General Manager at Louis St Elias Resort & Waterpark
Responded Nov 11, 2019
Dear Valuable Guest, We would like to thank you for visiting our St. Elias Resort for your holiday. It is with pleasure we receive your very positive comments about our food and generally our services, however we are not pleased to read that you found our accommodation very basic. Our intention is to provide the best quality to our guests and we are sorry we have not managed to fully satisfy you. Thank you for taking the time to share your comments with us, thank you for choosing our St. Elias Resort and we hope to welcome you back so we better meet your expectations next time. Best Regards, The team of St. Elias Resort
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PRICE RANGE
$143 - $383 (Based on Average Rates for a Standard Room)
LOCATION
CyprusFamagusta DistrictParalimniProtaras
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Frequently Asked Questions about Louis St Elias Resort & Waterpark
Which popular attractions are close to Louis St Elias Resort & Waterpark?
Nearby attractions include RoomEscape Protaras (0.5 miles), Zenobia Wreck (0.7 miles), and Church of Profitis Elias (0.2 miles).
What are some of the property amenities at Louis St Elias Resort & Waterpark?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Louis St Elias Resort & Waterpark?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Louis St Elias Resort & Waterpark?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Louis St Elias Resort & Waterpark?
Yes, free parking is available to guests.
What are some restaurants close to Louis St Elias Resort & Waterpark?
Conveniently located restaurants include Mojito Bar & Grill, Spectrum Pub, and Mr Cod Fish Bar Restaurant.
Are there opportunities to exercise at Louis St Elias Resort & Waterpark?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Louis St Elias Resort & Waterpark have an airport shuttle?
Yes, Louis St Elias Resort & Waterpark offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Louis St Elias Resort & Waterpark located near the city center?
Yes, it is 0.8 miles away from the center of Protaras.
Are any cleaning services offered at Louis St Elias Resort & Waterpark?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Louis St Elias Resort & Waterpark?
Many travelers enjoy visiting Zenobia Wreck (0.7 miles) and Ayia Napa Aqueduct (2.8 miles).