Excellent accommodations and service! The breakfast was very rich with a great variety and excellent quality!! The rooms were spacious, and had a sea view. The staff was very polite, helpful, and accommodating. That's the hotel where we always stay whenever we visit Protaras.
Was looking forward to staying in this hotel. But very disappointed bedrooms tiny. Very dirty, pubic hairs in bath and crumbs all over the floor the cleanliness of the hotel is of poor standard. The main swimming pool had a dirty ring around it. Had to call up reception numerous times for towels. Think the cleaners need training. Also be aware the cleaners go through your things my sons sim card had gone missing the deputy manager said he would look in to it never got back to us.found the reception staff very rude and had very poor communication. Plenty of dog poo around the sunloungers to so be careful where you walk. They also let all the cypriots make use of the facilities on a weekend queuing for over half an hour for the footwash, Used to only let paying residents use now looks like anyone can use it and the pool. This hotel is situated in a great spot but its definitely well over priced definitely should be downgraded to at leat a 3* definitely not 4*+ gone really downhill.…
Very nice room with full sea view. Breakfast was excellent, wide choice and good quality. Staff very friendly and helpful. great location. ability to book your sunbed so no worries. Car parking available.
This visit was our third visit to this lovely hotel. The hotel is clean and the staff are very helpful and accommodating. Our room was spacious and the view was fantastic (sea view). Breakfast is plentiful and varied. A very big benefit at this hotel is that on your arrival your poolside beds are allocated and yours to use for the whole stay. The poolside staff are extremely helpful and make you feel very welcome. We will be returning again next year without doubt.
Just back from 10 Days at Capo Bay fabulous location , Breakfast is excellent something for everyone and lovely air conditioned restaurant , No rushing down for Sun beds every morning which is a stress free experience, Costas got us right where we wanted to be and you stay there for the duration of your holiday ,he is such a Lovely Man. Lovely staff throughout the Hotel Reception staff are very polite and friendly and so are the maids / porters rooms cleaned daily made use of the Gym facility and the indoor spa . We met many Guests that return year on Year and looks like We are now converted and will be joining them. No complaints We love CapoBay and Protaras and will be booking for next year very shortly
The Hotel is built at a great location. YET - Breakfast is far from a four-star hotel . Visiting Zorpas next door was a more pleasant and satisfying tisfying experience. - Pool for adults is is just a pool - A gardener is needed
We have stayed in a duplex suite, it was spacious! The room was very cleaned, the bed and the pillows were very comfortable, the shower and the bath were absolutely perfect! There were chocolates in every table of the room, and everyday they were providing us with bottles of water! There was also a nespresso machine in the room with capsules. The view from our room was amazing, and the balcony just perfect! I have no words to describe the breakfast, it was delicious and you could find anything you asked for! The staff was very polite, there 24/4 to help you with anything. We also used the spa for a message which was very relaxing and well equipped!
Best hotel in the best location in the best area. Staff are friendly and professional. Have stayed 4 time there now and never disappointed. Rooms are clean and well serviced with all amenities, 2 great pools and right in the beach. Located in fabulous spot in Protaras... on the beach and next to the strip... which has shops, entertainment, restaurants etc etc. Can't go wrong!!!
Great location to stay in Protaras with the wonderful beach and strip with its host of restaurants and bars. However, the hotel itself has great facilities the rooms provided are below standard and tired. We had booked two rooms for our family but had issues with the cleanliness of our rooms especially one in particular. When we arrived there was human hair in all areas including in the mini fridge provided. Other peoples crumbs and food were also in the drawers. Despite apologies from staff we had to ask for the room to be cleaned twice before it was acceptable. Thereafter the general daily cleaning of both rooms were also lacking. Sheets and towels changed but again not cleaned to any standard apart from poor. Obvious marks left for the duration of our stay. The tv remote is also wrapped in cling film which is very odd so not sure what safety or covid measure this provides? There is no real explanation of the sun beds which led to confusion for us and a number of new arrivals. Certain members of the reception staff were also very unwilling to help when asked about booking the busier restaurants in the area. We were also assured of a later check during the week, to coincide with our flight home, only to be told on the morning of leaving that this would no longer be possible as the whole hotel was full which clearly wasn’t the case. They just couldn’t be bothered to help unfortunately. Remainder of grounds and outside areas/poos were very nice and whilst we would return to Protaras we would not return to Capo Bay hotel. 4 star facilities with 2-3 star rooms.…
Very nice hotel with great facilities and a perfect location. Fig tree bay is the most beautiful beach in the area and the hotel is directly located next to it. The restaurants are high quality, we espacially liked the Koi with oriental cuisine. We had dine around option wich includes half board: buffet breakfast and one main at one of the restaurants a la carte (3 courses included which is a challange to eat 😊). The staff was very helpful and kind. We travelled with a 2 years old and were completely satisfied with everything. We are planning on returning.
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