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Crown Regency Suites Mactan

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219 Reviews from our TripAdvisor Community

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Showing 178: English reviews
philippines
Reviewed October 29, 2016 via mobile

Stayed here for 3 nights and will not go back. Lobby was hot, apparently their aircon was under repair. Breakfast buffet area was also warm, not conducive to having your hot coffee to start your day. As was previously reviewed buffet platters only had remnants of the food and was not replenished. Room was big but sadly the aircon was...

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1Thank alice617
Johor Bahru, Malaysia
Reviewed October 19, 2016 via mobile

We chose Crown Regency Suites Mactan, as the location is quite near the airport. It was convenient for us, as it was only a 15minutes drive. The hotel was an apartment style concept. The lobby was fine, not big enough for big groups but it was decent. Staffs were friendly and polite. The room (one bedroom suite) that we stayed...

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Thank Jhens_Heart
Reviewed October 14, 2016

Taxi had to drive thru, what looked like a slum, to get to the entrance. Beggars were out in force. After a 26 hour flight, all I wanted was a shower, that didn't happen for 3 hours, as I changed rooms 3 times. The rooms had no working A/C, Mold in every corner of the bathroom. The rooms were dated,...

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Thank Irwin K
Croydon, United Kingdom
Reviewed October 10, 2016

I was working with a tighter budget on this trip, so tried an alternative to staying in Cebu City. Near Mactan Airport, this hotel provides reasonable accommodation. Free airport transfer is provided, as well as free parking, if you have your own car. In room fridge and microwave were also useful. Upon checking in, we were first given a room...

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Thank Joseph B
Albany
Reviewed October 5, 2016

It is close to airport. Rooms are big. Breakfast is average. Dont expect much out of it. It is value for money for sure. They have a mini super mart right next to hotel. We stayed there for a night and moved to J Park.

Review collected in partnership with Asiatravel.com
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2Thank AlbanyTimas
Manila, Philippines
Reviewed October 5, 2016

I stayed here for a month and I went to the hotel restaurant for breakfast. Unfortunately the menu wasn't extensive and I was able to memorize the menu for the week coz it was the same every week. I wasn't satisfied with the reception's customer service, it seems they could go an extra mile to serve customers. There were also...

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Thank Anna C
Reviewed September 21, 2016

We stayed in the Villa and it is such a beautiful place to stay in. Nice staffs and buffet food plus the place feels like a home. I highly recommend this place if you plan to stay for quite a long time.

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Thank Zhie S
Cebu City, Philippines
Reviewed September 18, 2016

Was able to attend an early morning business meeting in the hotel. I usually have oats and chocolate drink in the morning. But when I attended the breakfast meeting at the hotel, I was tempted to to off course from my diet because of one thing....SWEET and sour fish fillet. But just looking at it, I can already its very...

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Thank bodieandtheblowfish
Uckfield, United Kingdom
Reviewed September 8, 2016 via mobile

We had an enforced stay here due to flight error by insurance co/Philippine Airlines whilst trying to get unwell son back home. Don't be fooled by the photos! It is a smelly place which wasn't as clean as it should be. Food was simply inedible (we are normally very happy to eat 'local'). Service was quite poor when compared to...

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Thank marmotte16
Madrid, Spain
Reviewed September 1, 2016

We booked this hotel just for 1 night as we had an early moring flight departing from Cebu airport and the hotel is just a 10 min drive from the airport. This is so far the only positive side of my review. The negatives?! Here's a list: 1. THE SMELL!!!! In the corridors (which by the way need some urgent...

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Thank Chrisites81
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sublime, captivating, and historical. Crown Regency Suites & Residences is located in an island famous for benchmarking a heroic event in the past or the famed Battle of Mactan, "Ang Kadaugan" or The Victory. Its interiors are a reflection of the indigenous nature of the city and its rich cultural history. Featuring 112 spacious and elegant suites and 36 picturesque garden villas, this Mediterranean-inspired property was one of the first in the Crown Regency Hotels & Resorts collection. The hotel is devoted to the pursuit of service and elegance that extends world-class comfort to every guest from arrival to departure. This 3-star hotel features the signature Lobby Lounge and other dining options, a sports center, a grand ballroom, a swimming pool, a playground, and a multi-purpose hall that can accommodate up to 1,800 guests. Guests will feel victorious in life while they stay at this grand hotel. Crown Regency Suites & Residences offers guests an extraordinary place that is created by combining exceptional architecture and structure, expressive décor and artistry, and magnificent features all in one great location. Airport pickup and drop off is available and free for all guests. ... more   less 

Additional Information about Crown Regency Suites Mactan

Address: Maximo V. Patalinhug Jr. Avenue, 6015, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island
Price Range: $65 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Regency Suites Mactan 4*
Number of rooms: 148
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Also Known As:
Crown Regency Suites Mactan Hotel Mactan Island
Regency Mactan Island
Mactan Island Regency
Crown Regency Suites Mactan Cebu Island/Mactan Island
Hotel Style:
#6 Luxury Hotel in Mactan Island
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Questions & Answers

Here's what travelers have asked, with answers from Crown Regency Suites Mactan staff and other travelers.
4 questions
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Questions? Get answers from Crown Regency Suites Mactan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“best to avoid”
 of 5 bubbles cymurai, Feb 21, 2017 | Read review
“Wifi terrible breakfast buffet needs to get fixes and starting having clean place and have more variety get rid of bugs”
 of 5 bubbles R0bertsF, Dec 28, 2016 | Read review
“Quiet place, rooms are pretty big and homely, transportation facility”
 of 5 bubbles Shaharyar15, Dec 2, 2016 | Read review
“Best Hotel if you want to be near the Airport.”
  • Villas
  • Relaxing Bed
 of 5 bubbles rezhenc, Aug 26, 2016 | Read review
“Rooms far from the road side are quieter. Stay away from the rooms near the pool, particularly those on the 2nd floor.”
 of 5 bubbles alyssamarieq, Aug 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question