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Costabella Tropical Beach Hotel

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Costabella Tropical Beach Hotel
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538 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Riyadh, Saudi Arabia
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed August 27, 2015

We heard about this hotel from our driver after a bad experience at Plantation Bay. Our driver took us onto this resort which is excellent value for money and the staff are very friendly. We were staying at the Montebello which is a sister hotel to this one. The beach is great but when the tide goes out there is... More 

Helpful?
2 Thank Richard O
Management response:

Dear Richard O, Thank you for choosing to spend your vacation in Costabella. We are happy to hear that you enjoyed your experience with us and found excellent value in your stay. Our topography makes the tide clearly defined in our area. It is fascinating what guests can do when the tide is low. Just identifying the varied sea species... More 

Shanghai
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 26, 2015 via mobile

This is a fairly basic but comfortable mini resort. Don't expect a super-luxury experience. Our room was a third floor walk up with no view and a window air conditioner, but it was clean with good beds. We saw Japanese and Korean families having a grand time at the cute little pool and beach. The staff are friendly and helpful.... More 

Helpful?
1 Thank WorldTravelPhotog
Management response:

Dear WorldTravelPhotog, Thank you for finding good value in your stay with us and for appreciating our Team. We have about 8 room categories offering different views. Some overlook our garden, some overlook our swimming pools and lush coconut trees, others give you a glimpse of the vast ocean and some are fronting the sea. The next time you visit,... More 

Dubai
Level Contributor
111 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed August 23, 2015 via mobile

We stayed in this beautiful hotel for 4days... The room is clean and nice plus it is big compared to other places. the amenities in the room is just enough for two people but you can always call the housekeeping if you need anything extra and they gladly and quickly send it to your room. All the staff from the... More 

Helpful?
Thank Mari-in-Dubai
Management response:

Dear Marilen L, Thank you for choosing Costabella. It is a great compliment to hear that we have wowed you with our genuine and caring service. Fham, Johnel and Zaira are among those who continue to do us proud and they are glad to hear about your kind appreciation. Likewise, our Lema Spa concessionaire is happy to hear your commendation... More 

Accra, Ghana
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 18, 2015 via mobile

We stayed in this hotel for 3 nights with 2 kids (both 7 years old). The resort is not too huge and very clean. And it is not dificult to find a place in the shade around the two nice swimming pools which perfectly suit the kids. We liked the atmosphere above the bigger resorts on Mactan which can be... More 

Helpful?
Thank Ronald S
Management response:

Dear Ronald S, It is wonderful to hear how much you have enjoyed your family holiday in Costabella. Thank you for choosing to spend it with us. We are glad you liked the relaxing ambiance of the Resort and savored the quality of our dishes particularly the Chef’s recommendations. Aileen and Ann of the Kiddie Korner feel good that your... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 16, 2015 via mobile

Rooms are not up to date. If breakfast is not included the price is 600php. Small clean beach, in the afternoon the sea disappears. Expensive price for the two restaurants they have. Any trip/sightseeing at Cebu has an expensive price if you book it with the hotel client desk, better to book it out side of the hotel. Spa has... More 

Helpful?
Thank Jorge G
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Jorge G, Thank you for spending your holiday with us though we regret that we fell short on your expectations. A lot of our guests find very good value with their stay here in Costabella. Nevertheless, we respect your opinion. High tide and low tide are clearly defined in our area because of our topography. One may choose to... More 

Dublin, Ireland
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed August 14, 2015

We had a very nice stay at this resort. I don't have much to comment on the improvements, basically, for what you pay you get great staff and very nice services. If you want to get away from it all this is a lovely place to do just that. Thanks to Dolly and the staff at Costabella!

Helpful?
1 Thank Dell123_11
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Dell123_11, Thank you for choosing to spend your holiday in Costabella. We are sincerely touched because you appreciate that we care. Indeed, our genuine and caring Team remains the jewel of this Resort! Dolly and the rest of us looks forward to be of service once again. Thank you very much for recommending Costabella. More 

London, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 11, 2015

Considering this is not a large hotel chain (I assume it was a wholly owned/local venture), we were SERIOUSLY impressed with this hotel. Unassumingly set back behind impoverished streets in Lapu Lapu, you are first hit by the impressive entrance, before the 24 hour restaurant which served the best food we ate in the Philippines by far. There are 2... More 

Helpful?
1 Thank chenry999
Management response:

Dear chenry999, Thank you for staying in Costabella. We appreciate your high recommendation and we are glad to have exceeded your expectations. We are a family owned Resort that has been in the industry of 34 years now and still counting. Our attention to detail is driven by our desire to make our guests happy with their stay with us.... More 

Makati, Philippines
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 10, 2015

We were supposed to go Bantayan Island that day but due to Typhoon Hanna, the ferry was suspended so we had to go back to the city. Since it is a same day reservation, we had a hard time looking for a hotel. Fortunately, Costabella was able to accommodate us. It was a late check in and they were nice... More 

Helpful?
Thank kulangsapansin
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear kulangsapansin, Thank you for choosing to stay with us. We are glad that we were able to accommodate you during that period and provided the comforts that you needed. How nice it is to hear that you loved the place and enjoyed the wide selection on our buffet breakfast. We appreciate your recommendation and it will be wonderful to... More 

Santa Clara, California, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed August 4, 2015

I would give this place 9/10, but Tripadvisor does not have at 10 point rating scale. Overall, a great clean place that I am recommending to friends/family if they plan on staying in Cebu. We have stayed at Plantation Bay on the same island, but at a higher rate so I won't compare the 2. Location: It's not far from... More 

Helpful?
2 Thank Walter C
Management response:

Dear Walter C, Thank you for choosing to spend your vacation with us. It is great to hear that you and your family had fun. We appreciate that you took the time to be very thorough with your feedback. The cooling period of an airconditioning unit may vary depending on the type of unit. Thank you for your kind understanding.... More 

Chiang Mai Province, Thailand
Level Contributor
69 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed July 29, 2015

Nice property, a bit of a drive from the main other exotic hotels, 35 min to airport in the morning hours. Cordial and friendly Staff. Rooms as expected, mini bar, blow dryer, many toiletries. My beds unfortunately were singles. Private beach with much to do, and daily excursions example snorkeling. Bothersome they take in the beach cushions at 9:00 pm,... More 

Helpful?
2 Thank Jonky1
Management response:

Dear Jonky1, Thank you for choosing to stay in Costabella. We have to agree with you, indeed it is our genuine and caring Team that makes our Resort shine. Thank you for your kind appreciation. It is wonderful to hear that you have enjoyed our beach and facilities, including our WiFi. The cushions of our day beds and beach furniture... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Tucked away in the charming island of Mactan in Cebu is the tropical hideaway of Costabella, a luxury beach resort awarded by the Philippine Department of Tourism with the highest resort classification.An iconic property embraced by white fine sand and shaded by palm trees, Costabella Tropical Beach Hotel is an architectural showcase steeped in history and tradition. Its tastefully-appointed rooms, all 156 of them, beautifully integrate Spanish colonial influences with natural, homegrown materials. Carved stonework, arched doors and charming courtyards are the hallmarks of this timeless place. All accommodations from the modest to luxurious with private balconies offer breathtaking view that is both peaceful and romantic.As the name suggests, Costabella provides travelers and guests with the perfect setting to admire Mactan’s enchanting coastline. This tropical retreat is truly a dream destination for honeymoons and weddings. ... more   less 

Additional Information about Costabella Tropical Beach Hotel

Address: Buyong, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island
Price Range: $82 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Costabella Tropical Beach Hotel 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Hotel Costabella Tropical Beach
Costabella Tropical Beach Hotel Cebu Island/Mactan Island
Hotel Style:
#6 On the Beach Hotel in Mactan Island
#9 Spa Hotel in Mactan Island
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