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Costabella Tropical Beach Hotel

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Costabella Tropical Beach Hotel
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588 Reviews from our TripAdvisor Community

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Showing 434: English reviews
Shanghai Region, China
Reviewed December 2, 2015 via mobile

This place was amazing. I have never been able to pass out on the beach before but being at this resort I was able to just sit back and relax. Had a really good time being able to drink and eat while enjoying great weather. I hope to go back again to enjoy more sun and beach.

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Helpful?
Thank stphoenix5
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear stphoenix5, What a compliment! Thank you for choosing us for your holiday and for finding Costabella amazing. It is wonderful to hear how much you have enjoyed the relaxing atmosphere at the beach. We all look forward to having you back soon!

Johannesburg, South Africa
Reviewed November 24, 2015

We stayed here for 3 days - it was lovely! A very warm and cosy hotel :) LOCATION - It is off the main road, the road is a it bumpy to get there so sometimes the meter taxis want to charge you a bit more to get there. However sometimes we requested to us a tricycle as it was...

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Helpful?
Thank Zam111
Management response:

Dear Zam111, Thank you for spending your honeymoon with us. Thank you for your lovely review. Costabella is located right on the beach and because of our topography, we experience high and low tides depending on the time of year. This natural phenomena is uncommon in certain parts of the world and can be quite interesting. Our resort and the...

Coventry, United Kingdom
Reviewed November 24, 2015

Don't believe the bad reports!. Everyone is very friendly here! Will help in anyway. Pool is great, lifeguard on duty all day. Pool/ beach towels. Rooms are modern and very clean. It's is lovely having musicians at night in the restaurant!. Only a little seaweed and it's all in sea! So very natural environment!. The sand is clean, lots of...

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Helpful?
Thank saza31
Management response:

Dear saza31, Thank you for the kind words, we are very pleased that you had a relaxing stay with us. Such compliments inspire us to continue to provide the quality service our guests deserve! We look forward to the pleasure of welcoming you back.

Victoria, Australia
Reviewed November 21, 2015 via mobile

A friend and I took a gamble staying at this resort after reading a few average reviews. Could honestly say that most of the negative reviews about this place should be overlooked if you are considering staying here. The wifi worked fine in both rooms we stayed in, the breakfast buffet was quite substantial, the pools were clean, the beach...

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Helpful?
1Thank JFNOL
Management response:

Dear JFNOL, Thank you for your high recommendations of Costabella. We appreciate the kind words and are pleased to know that you had a relaxing stay. We look forward to the pleasure of welcoming you back! .

Reviewed November 20, 2015 via mobile

I recommend this as a high end budget hotel. But in Cebu, even budget hotels have great service. This is no exception. The food was not memorable but the ambiance was nice. They have a new wing which is more expensive and I stayed in the older section. The wifi in the room was non-existent. There was no view but...

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Helpful?
Thank Matt F
Management response:

Dear Matt F, Thank you for spending your holiday with us. It is wonderful to hear that you appreciate our ambiance, the quality of our rooms and the value for money we offer. Our guests generally find our dishes delectable. Should you wish to elaborate further on your comment about our food, please feel free to e-mail us at mktg@costabellaresort.com....

Toronto, Canada
Reviewed November 16, 2015 via mobile

We stayed 2 nights at the costabella, and right from the start we had some problems. We booked the airport pick up for us, my mother in law and sister in law. They emailed us back asking for our flight info. And we provided it for them. We tried to email them again during our stopover, but still not reply....

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Helpful?
Thank Amateurist
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Amateurist, Thank you for staying with us and for sharing your review. Please accept our profuse apologies for your inconvenience on arrival. This does not reflect the usual efficient service we are known for. We hope you have a change of heart and give us the opportunity to showcase our genuine Filipino hospitality.

Reviewed November 11, 2015

The staff were friendly and always smiling. The resort is quite out of place but provides you with food, activities and a private beach area. Overall , a great stay. Food is abit boring but staff are readily available to make recommendations.

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Helpful?
Thank cyong005
Management response:

Dear cyong005, Thank you for spending your holidays in Costabella. It is wonderful to hear that you had a great stay. In addition to our 2 restaurant, we do offer a Chef’s Special for our guest to enjoy something different. We hope this was included in the recommendation of our Food and Beverage Team We look forward to your return,...

Zilzie, Australia
Reviewed November 10, 2015 via mobile

I found this resort not too expensive, and that they were really easy to to get along with. Staff friendly and accommodating, rooms a bit dated but they seem to be doing work to freshen up the place. They have a Filipino menu which is great , so you can taste the local food , plenty of pools and staff...

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Helpful?
Thank johnsy123aus
Management response:

Dear johnsy123aus, Thank you choosing to stay in Costabella and for sharing your kind review. About 80% of our rooms are freshly renovated as the upgrading of rooms and facilities is a priority to keep our guests happy. Our Chef is pleased that you found our Filipino Menu great. Thank you for the compliments, particularly on the efficiency of our...

Brighton, United Kingdom
Reviewed November 5, 2015 via mobile

We stayed on the first floor our room was spacious, two comfortable double beds, clean and good room facilities. The pool area was really nice, good selection of seating and lots of choices on drinks! The beach is small but enough for a dip. There is seaweed but it is the sea afterall, and it has been cleaned. Staff were...

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Helpful?
Thank Steph F
Management response:

Dear Steph F, Thank you for choosing to stay with us! We take great pleasure in knowing that our guests enjoyed themselves. We appreciate and thank you for your commendation of our Team who are indeed friendly, caring and helpful. We look forward to the pleasure of welcoming you back!

Singapore, Singapore
Reviewed November 5, 2015

Loved this hotel, the grounds were so well kept and very well presented. Walking distance to the beach, rooms were spacious and clean, customer service was great. A place I would recommend staying at.

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Helpful?
Thank zoejgan
Management response:

Dear zoejgan, Thank you for your kind review. We try our best to give our guests the caring and personalized service they deserve. We hope to welcoming you back again!

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Tucked away in the charming island of Mactan in Cebu is the tropical hideaway of Costabella, a luxury beach resort awarded by the Philippine Department of Tourism with the highest resort classification.An iconic property embraced by white fine sand and shaded by palm trees, Costabella Tropical Beach Hotel is an architectural showcase steeped in history and tradition. Its tastefully-appointed rooms, all 156 of them, beautifully integrate Spanish colonial influences with natural, homegrown materials. Carved stonework, arched doors and charming courtyards are the hallmarks of this timeless place. All accommodations from the modest to luxurious with private balconies offer breathtaking view that is both peaceful and romantic.As the name suggests, Costabella provides travelers and guests with the perfect setting to admire Mactan’s enchanting coastline. This tropical retreat is truly a dream destination for honeymoons and weddings. ... more   less 

Additional Information about Costabella Tropical Beach Hotel

Address: Buyong, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island
Price Range: $66 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Costabella Tropical Beach Hotel 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Hotel Costabella Tropical Beach
Costabella Tropical Beach Hotel Cebu Island/Mactan Island
Hotel Style:
#6 On the Beach Hotel in Mactan Island
#9 Spa Hotel in Mactan Island
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Questions & Answers

Here's what travelers have asked, with answers from Costabella Tropical Beach Hotel staff and other travelers.
21 questions
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Questions? Get answers from Costabella Tropical Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get the suite with an ocean view! Try to stay on the 4th floor or higher for excellent views!”
  • Sunrise view from the room. (5th floor)
 of 5 bubbles BillE694, 1 week ago | Read review
“I loved having the two bedroom seaview suites as there was more space and the views from the 7th floor were amazing.”
 of 5 bubbles smitchell78, 1 week ago | Read review
“We had a garden view room, so it was lovely and quiet.”
 of 5 bubbles DaveJaffa, 1 week ago | Read review
“Book early for the rooms you want as they run out fast!”
 of 5 bubbles 835tana, 2 weeks ago | Read review
“ask to see the room that they are putting you on before you sign up”
  • bugs evrywhere
 of 5 bubbles mariadizon, 3 weeks ago | Read review
5 of 5
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