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Costabella Tropical Beach Hotel

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Costabella Tropical Beach Hotel
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538 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a week to get out of Korea and chill out. Costabella was perfect; the service was excellent and the staff super friendly and helpful. Happy hour on the cabanas was great and the pool lovely too. We got cake and songs for our birthday which was very sweet! We would definitely stay here again.

Helpful?
Thank Alison B
Daegu, South Korea
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

The four days here in September were very relaxing and comfortable. The basic price rooms, farthest from the pool are probably the quietest. Who needs a balcony when you can sit by the beach or the pool? The food was excellent, especially the various types of fish and the fruit shakes and cocktails and the service very attentive and smiling.... More 

Helpful?
Thank mmezedd99
London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked on line with Agoda,for 3 nights at Costabella. Agoda screwed things up badly and I was not happy at very disappointing start, which was nothing to do with Costabella. However, and fortunately, the resorts Front Office Manager JoJo Nazareno took things in hand and with a lot of patience, over the phone sorted out the Agoda problems brilliantly;... More 

Helpful?
Thank MikeWilliams2612
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Thank you for your wonderful feedback. We’re glad we were able to turn your bad start to your trip into a wonderful stay with us. Jojo and the rest of the team strive to provide genuine caring services to all our guests, they will be happy to know that you felt very well cared for. Thank you again and we... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Costabella amazed me with how pretty it was and I was impressed with the decor and how they kept the place very clean. If you're looking for a nice place to sit and drink they have this really chill restaurant that allows you to play pool and darts as well if you would like to have a long night. The... More 

Helpful?
1 Thank Ricca S
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Thank you for your your great feedback. We’re glad to know you love the decor and cleanliness of the resort, the team puts a lot of effort to make sure the Resort is looking its best. We’re glad you also enjoyed Luna our new Tapas Bar. We hope to see you again. More 

Carcar, Philippines
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We live in Carcar and get away to Cebu City once a month. After some VERY disappointing stays on Mactan in the last couple years we stuck to some favorites in the city. This time we decided to try Costabella Resort. Checkin was smooth and quick. We got in early and were told they would try to ready a room... More 

Helpful?
Thank RonHolst
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Thank you for your wonderful feedback, we are glad you consider us to be your choice for your new Mactan Getaway. The team strives to ensure genuine caring service to all our guests from the moment they enter our doors to the time you make your way back home. We hope to see you again with us soon More 

Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 3 nights at this resort which is very secure, nicely maintained and has a great beach. Restaurants are mostly good; the concept for Luna and the food don't seem to work that well but I think they will find their way. Service was outstanding. Rooms are very nice, comfortable with a/c that worked well. The beach at sunset is... More 

Helpful?
Thank Chris T
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Thank you for your wonderful feedback! We are glad you enjoyed the resort and our many offerings. The team will be happy to know how much you appreciate the service they provided to you. We hope to see you back with us soon. More 

Hsinchu, Taiwan
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

First time in the Philippines and I loved it. Airport transfer was right on time. SIM Cards were easily accessible at airport. Hotel staff was one of the friendliest staffs I've ever encountered. Rooms are clean and comfortable. Booking activities through the hotel is easy. Although some offers from freelance guides in the water appeared to be cheaper. Scuba and... More 

Helpful?
Thank German S
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Thank you for your wonderful feedback and your appreciation of our genuine caring service. We’re happy you thoroughly enjoyed your stay with us. We take note on your comment of our delicious food but apparent lack of variety. We hope you can email us at mktg@costabellaresort.com and tell us more given that the Resort offers 3 dining outlets; La Marina... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Very spacious room complete with toiletries. Nice smell and clean. High speed Wifi even in the 3rd floor. I love the white sands and the sunrise at 5:30 in the morning. The swimming pool is as warm as the smile and hospitality of the staff. i suggests to serve fruits at lunch time (buffet). The trend nowadays is fresh and... More 

Helpful?
Thank Flor G
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Thank you for your wonderful feedback. We are happy to know you enjoyed your stay with us and that you made time to experience Mother Nature’s beautiful sunrise. We have forwarded to our Chef your recommendation on including fresh fruits during our regular Sunday Lunch buffet. Currently, fruits are part of the choices in our daily Breakfast buffet. We do... More 

Level Contributor
7 reviews
6 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

I came to this resort about 20 years ago and it looked like paradise to me. Now, 20 years later I am sad to see that it did not look like that anymore. the rooms certainly need some updating and new furnishings and a new shower! It is nonetheless a very clean resort!

Helpful?
Thank Charlie d
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Thank you for your feedback and welcome back after all these years! Costabella celebrated 35 years of operations last July and we are pleased to say that for the last 15 years we have not stopped adding more guest rooms, amenities and services as well as upgrading and renovating our rooms as often as necessary. Our latest addition is LUNA... More 

Bogo, Philippines
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Been there twice and both times were just day-use. Would love to experience a night stay there. Though we've been there only during the day and on a team-building event, it was still a fun stay. Pool is not bad. I wouldn't recommend swimming in the beach since there were seaweeds all over.

Helpful?
1 Thank Art M
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Thank you for your feedback Art. It may interest you to know that for the months of September and October this year, we have special offers for Philippine residents. In addition to our private white sand beach fronting the Ocean which interestingly changes with the tide, our guests enjoy our two large pools. A favorite pool being the one with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Tucked away in the charming island of Mactan in Cebu is the tropical hideaway of Costabella, a luxury beach resort awarded by the Philippine Department of Tourism with the highest resort classification.An iconic property embraced by white fine sand and shaded by palm trees, Costabella Tropical Beach Hotel is an architectural showcase steeped in history and tradition. Its tastefully-appointed rooms, all 156 of them, beautifully integrate Spanish colonial influences with natural, homegrown materials. Carved stonework, arched doors and charming courtyards are the hallmarks of this timeless place. All accommodations from the modest to luxurious with private balconies offer breathtaking view that is both peaceful and romantic.As the name suggests, Costabella provides travelers and guests with the perfect setting to admire Mactan’s enchanting coastline. This tropical retreat is truly a dream destination for honeymoons and weddings. ... more   less 

Additional Information about Costabella Tropical Beach Hotel

Address: Buyong, Philippines
Location: Philippines > Visayas > Cebu Island > Mactan Island
Price Range: $81 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Costabella Tropical Beach Hotel 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Hotel Costabella Tropical Beach
Costabella Tropical Beach Hotel Cebu Island/Mactan Island
Hotel Style:
#6 On the Beach Hotel in Mactan Island
#9 Spa Hotel in Mactan Island
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