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Vallex Garden Hotel

Certificate of Excellence
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06/04/2017 06/05/2017
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76 Reviews from our TripAdvisor Community

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Showing 45: English reviews
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Damascus, Syria
Reviewed 4 days ago NEW

1st of all I wont to say that Vallex garden Hotel, is in STEPANAKERT capital of 2nd Armenian Republic Nakorni Kharapagh ( ARTSAKH). Very nice hotel at the heart of Stepanakert. Perfect decoration, cozy rooms, tasty breakfast and nice staff. Prices are very acceptable. Advise to everyone.

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Helpful?
Thank jamesjames68
Boulder
Reviewed 2 weeks ago via mobile

This is a modern hotel with nice rooms and lobby area. The restaurant was almost empty the first evening we were at the hotel and the atmosphere less than inviting. We did not choose to dine there for dinner. Breakfast was for such a nice hotel disappointing compared to the other half dozen hotels we have so far stayed at...

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Thank Monty1424
Trenton, New Jersey
Reviewed 2 weeks ago

Returned for two nights and chose Vallex Garden again. It didn't disappoint. Everything was just as good as you last review, the only difference was it seemed I was not the only guest from America. Hopefully this means they are receiving more visitors, something which this property deserves. Restaurant food was still great and prices didn't appear to have changed....

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Thank Ian S
Hong Kong
Reviewed October 8, 2016

This is a nice hotel right near the central square of town. Rooms are on the smallish side but are comfortable (we stayed in the annex). The internet connection was fine. The letdown was a drab breakfast with uninterested unfriendly staff.

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Helpful?
Thank hkgmatt
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us on your recent visit to Artsakh. We truly hope that we will have the opportunity to welcome you and show the best hospitality experience we are used to. Best wishes, Vallex Garden Hotel Management

United States
Reviewed September 22, 2016

They say this is the best hotel in Stepanakert. It is certainly the most expensive. And the most stylish. But the many problems with service and design details were very aggravating. To begin with, I should say that I was staying in one of their standard rooms, which was extremely cramped (see the photo). I was on a working trip,...

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Helpful?
Thank Isoruku
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear guest, Thank you very much for taking the time to write and post a review. We will surely take a note of your feedback which will help us to deliver excellent customer service. We hope that we will have the opportunity to welcome you and show the best hospitality service. Best regards, Vallex Garden Hotel team

Hampshire
Reviewed September 16, 2016

Very central location. Probably one of the best hotels in town though the amount of competition is limited. Staff were helpful and friendly, but apart from the regular day staff on reception English speaking was limited. Room had a comfortable bed plus fridge, safe and coffee (though it was the over-sweet 3 in 1 sachets). Free wi-fi in room but...

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Helpful?
Thank LoneBrit
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear Guest, Thank you for your feedback about your stay at our hotel. It gives us the opportunity to measure customer satisfaction and quality of service. We do value your opinion and your comments regarding your stay. Hope to welcome you again and show the best customer experience. Best regards, Vallex Garden Hotel team

Dubai, United Arab Emirates
Reviewed September 11, 2016 via mobile

Amazing hotel. All amenities available except locker service. Near the city centre. Wifi, TV service (only Russian) available. In room dining was great. Staff helpful. Rooms with minibar and bathrooms in great condition.

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Helpful?
Thank KennethSequeira
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear Kenneth Sequeira, Thank you so much for sharing your experience with us! It is a pleasure to read that you enjoyed your stay at our hotel. Hope we will have the pleasure to have you staying with us again in the future. Best wishes, Vallex Garden Hotel team

PARIS
Reviewed August 12, 2016

After several stays in our passages Karabaght we wanted to try this new establishment. We booked via the internet but he seems, this had not been recorded. We had to provide our voocher .... but initially they asked us to pay again because they do not even found themselves our payment we had to give back their, very unpleasant situation...

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Helpful?
Thank chandeze_p
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear Guest, Thank you for taking a moment to leave a review about our hotel. All feedbacks help us to create better measures for our guests. Sorry for inconvience that you have met during check-in, it was not our fault. We truly hope that we wll have the opportunity to welcome you and show the best hospitality experience. Best wishes,...

Reviewed May 8, 2016

Great hotel.Everything was great.Very good breakfast. Had lunch in the room and was very good. Excellent Armenian cousin at the restaurant were we had dinner. Rooms very good and amazing comfortable bed.

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1Thank mai_athens
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear Guest, Thank you so much for taking your time to write a review about your experience at our hotel. We always strive to provide excellent customer service. We hope you will stay with us again when travel through Armenia. Best regards, Vallex Garden Hotel team

Brighton, United Kingdom
Reviewed March 12, 2016

This is a top class hotel with great facilities - the gym was amazingly well equipped, the room was comfortable and quiet and it was excellent value for money, with a good buffet breakfast included. Just what I needed after a long and difficult drive. The only thing that was oddly bad was the coffee at breakfast.

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Helpful?
Thank burningmatt
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear Guest, What a pleasure to read such a great review! Thank you for your kind words. We greatly appreciate your feedback and look forward to see you again. Best regards, Vallex Garden Hotel team

Questions? Get answers from hotel staff and past guests. Ask a question

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
Vallex Garden Hotel is a luxury hotel conveniently located in a city center of Stepanakert, Nagorno-Karabakh Republic.Vallex Garden Hotel offers 58 elegantly-decorated rooms of various categories. All rooms feature comfortable stylish design in soft sand tones and provide ideal accommodations for business and leisure travelers. Hotel guests are always free to enjoy our fitness club and relax in our swimming pool!All rooms are equipped with:- Large wall mounted LCD Flat screen TV- Local and international TV channels- Telephone with VoIP direct phone line- Controlled cooling and heating system- Complimentary coffee and tea maker facility- Complimentary two bottles of daily replenished mineral water- Personal safety deposit box- In room mini bar with free refreshments and snacks- Complimentary bathroom amenities- Personal letter pad and papers- Blackout window curtain- High speed wireless internet- Working desk- Fully equipped bathroom with hair dryer and make-up mirror- Baby crib upon request (until age 3)Vallex Garden Hotel offers a wide range of services for your everyday comfortable stay, work and rest: ... more   less 

Additional Information about Vallex Garden Hotel

Address: 35 Nelson Stepanyan, Khankendi 0010, Azerbaijan
Location: Azerbaijan > Nagorny Karabakh > Khankendi
Price Range: $80 - $200 (Based on Average Rates for a Standard Room)
Number of rooms: 58
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Questions & Answers

Here's what travelers have asked, with answers from Vallex Garden Hotel staff and other travelers.
2 questions
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Questions? Get answers from Vallex Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“2nd or 3rd floor”
  • King size comfortable bad, with many pillows
  • brand new bathroom
  • brand new bathroom
  • brand new bathroom
  • nice room
  • enough space
jamesjames68, 4 days ago | Read review
“Annex ask for less noise even if you have to climb yourself up luggage fault elevator”
chandeze_p, Aug 12, 2016 | Read review
“Choose a room with view at the Parliament.”
mai_athens, May 8, 2016 | Read review
“Request a room in the building opposite the main business building.”
arjunas2015, Oct 2, 2015 | Read review
“The rooms with terrassa is very nice.”
valentinamH8846IK, Sep 22, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question