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Etna Hotel

Certificate of Excellence
Via Continella 10, 95014, Giarre, Sicily, Italy
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1 room 1 adult
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236 Reviews from our TripAdvisor Community

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Tulsa, Oklahoma
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 17, 2015

Staff was friendly and can't say anything bad about the hotel --- It's Ok. Quiet and good view of Mt Etna You do have to travel a bit to find a place to eat and or sights around the hotel -- small town. But the restaurant at the hotel is very good -- good breakfast. And, you really cannot walk... More 

Helpful?
Thank dlomangino
New Jersey
Level Contributor
282 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed November 2, 2015

This is a good base for exploring Mt. Etna with a car, but it is a bit of an enclave--you'll be sleeping and eating here, but not exploring the town. If we were to return, we'd probably look into staying in or near Zafferana Etnea, a more charming town. Giarre offers nowhere to walk except very busy roads. Driving in... More 

Helpful?
Thank jerseyjazz
Lebanon, New Jersey
Level Contributor
125 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 stars Reviewed October 24, 2015

Giarre itself is not very appealing and the Etna Hotel is an oasis of tranquility and charm in a less than picturesque urban area. Overall the hotel provides an average product at a reasonable degree of value. Rooms are fine, food at dinner ok and breakfast the same. Service is good with interesting, engaged staff, most of whom speak excellent... More 

Helpful?
Thank foliumnondefluet
Boston, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 17, 2015

We love small, cozy places that are full of character and this hotel is exactly that! The hotel is located in what seems an old Sicilian villa but the rooms are completely renovated, modern and spotless clean. The check-in was very fast (despite the fact that we arrived at 2 in the morning), the staff very pleasant and welcoming. We... More 

Helpful?
1 Thank zippy2005
EtnaHotel, Responsabile relazioni con la clientela at Etna Hotel, responded to this review

Dear guest, I'm grateful for your kind description of your stay: reading that you appreciate our efforts is the best reward for us. We are very attentive when it's about the cleanliness of the structure and the customer care, because your satisfaction is the only reason why we are evaluated as one of the best structures in this area. Waiting... More 

Brussels, Belgium
Level Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 16, 2015

our travel agent booked this hotel as a base for walking around Etna. its a bit challenging without a car as Giarre has nothing going for it. But this is compensated by excellent service, a super breakfast and outstanding restaurant for dinner. pay more to have a room with a view of Mt Etna - we had room 206. we... More 

Helpful?
Thank dsk188644
EtnaHotel, Responsabile relazioni con la clientela at Etna Hotel, responded to this review

Dear guest, Thanks a lot for your feedback: nothing is actually impossible and helping you with finding a solution to your little matters was a real pleasure. I'm glad that you appreciate our efforts and I really feel grateful for your kind words. Hoping to welcome you again to Sicily, Kind regards Luisa - management office More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 2, 2015

The hotel is located inside of Giaraa, a nice little town in the outskirts of Catania / Taormina (It's about 30 minutes to each). expect at least 15 minutes to get out of the city, it's very crowded. Hotel includes a parking, a nice pool and a probably gorgeous view of Etna (the weather was bad). Hotel room is clean,... More 

Helpful?
Thank Alon F
EtnaHotel, Responsabile relazioni con la clientela at Etna Hotel, responded to this review

Dear guest, We really appreciate your review and the description of the positive aspects of your stay. At the same time, we are disappointed by the fact that you never asked us for help when you needed it: our staff always tries to quickly answer the guests' requests and, in this case we would have avoided this technical problem. Hoping... More 

Ryde, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 22, 2015

Just returned from this beautiful hotel and gardens with amazing views of Etna, the pool area is a wonderful place to relax and unwind. We found all the staff extremely friendly and helpful. Our room 201 was airy and spacious, overlooking a traditional pretty courtyard, where a more than adequate breakfast is taken.

Helpful?
Thank lisalew2015
EtnaHotel, Responsabile relazioni con la clientela at Etna Hotel, responded to this review

Dear guest, Thanks a lot for your contribution, we really appreciate your kind words concerning this beautiful building and our efforts for making your stay so pleasant. Hoping to welcome you again in the future Kind regards, Luisa - Management office More 

Newtown, Connecticut
2 reviews
4 of 5 stars Reviewed September 15, 2015

We had a wonderful time there. Swimming pool, room, breakfasts were really good. Louise and Dario were such great members of staff, as well as the lady who cleaned our room daily. You do need a car but driving around Sicily is a very hazardous business - not for the fainthearted!!

Helpful?
Thank Ruth C
London
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 10, 2015

This is a lovely hotel, very quiet and calm, with a great swimming pool and views of Etna. The breakfast is superb with everything you could possibly want. Giarre is a good location for exploring the region. We had such an enjoyable and relaxing time here. We will definitely be back. It was the best hotel we stayed in during... More 

Helpful?
1 Thank MarkLondonW12
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 3, 2015 via mobile

We're really just confirming what many other reviewers have said: we would certainly choose to return to this hotel as a stopover after flying in to Catania, or as a base for more Mt Etna area visits. Turning off a busy road through a low archway you arrive suddenly and unexpectedly in a pretty courtyard. We received a warm welcome,... More 

Helpful?
1 Thank Amanda P
EtnaHotel, Responsabile relazioni con la clientela at Etna Hotel, responded to this review

Dear Amanda, We are so pleased to read your review that words can't fully express our joy. We work really hard for our guests to have a relaxing and comfortable stay and your positive response to our efforts is the best reward. It was such a pleasure for us to have you here, that we invite you to come back... More 

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