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Holiday Inn Express Cardiff Airport

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Holiday Inn Express Cardiff Airport
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759 Reviews from our TripAdvisor Community

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Showing 744: English reviews
Wales, United Kingdom
Reviewed yesterday NEW

We stayed at the Holiday inn Express Cardiff Airport for just one night before a morning flight the next day. We found check in to be a bit complicated, although maybe that was because my wife and I had made one booking, while some relations with the same name had booked their own room. We had simply booked a room,...

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Helpful?
Thank RojBlake
Bristol, United Kingdom
Reviewed 1 week ago NEW

Hotel clean and functional and handy for a very early start at the airport. What the hotel did not warn me was that the car park was independently owned and a parking charge for £100 appeared a week after my stay. This made a good deal, not a good deal. For that money I would have stayed somewhere nicer.

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Helpful?
Thank gapdavis2001
Charlotte F, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Hi gapdavis2001, Many thanks for taking the time to provide us with your feedback. I am pleased to see you found the hotel to be clean and functional. I am very sorry to hear you received a fine from Parking Eye, we do ask all guests to pop their vehicle registration into one of the two screens at reception. I...

Milford Haven, United Kingdom
Reviewed 1 week ago

Stayed here the night before flying to Lanzarote on the 16th of November, enjoyed it, food was good, my burger a little over done, but tasted good, got taken to the airport in the morning by them and than picked up, cant fault it, will stay again if i fly from cardiff

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Helpful?
Thank Liam e
Charlotte F, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Hi Liam e, A huge thank you for rating us five out of five! It is excellent to see you enjoyed your stay and it is even better to see that you would stay with us again should your flights bring you in this direction! I shall ensure your kind comments are fed back to the team. Thank you once...

Reviewed 2 weeks ago via mobile

Staying here was one of the most uncomfortable nights in my life. You can feel the bed springs through the mattress. I had to put an extra duvet found in the sofa bed down to just get a night's sleep. If I wasn't so tired after travelling a long day I would have demanded a refund and went elsewhere. The...

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Helpful?
Thank Tasnim A
Charlotte F, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Hi Tasnim A, Thank you for your feedback. I am sorry to see you were disappointed with your stay. Our beds have been newly replaced so I am unsure as to why you found it to be uncomfortable. Our breakfast offering is compliant with the IHG Brand Standard for all Express hotels and I can ensure regular quality checks are...

Lake Orion, Michigan
Reviewed 2 weeks ago

We had a very mixed experience at this hotel, but overall very good. We stayed at the Holiday Inn Cardiff Airport vbeccause we had an early flight and needed to be at the airport by 4:30 am. The hotel is extremely convenient to the airport (less than 1 mile away) and offers a Park and Fly option that could mean...

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Helpful?
Thank Hajster
Charlotte F, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Hi Hajster, Thank you very much for taking the time to provide us with your feedback. I am pleased to see a great deal of positive in your very detailed review and I will ensure your kind comments are passed on to the team. I have looked into your reservation and can confirm that your booking came through as a...

Reviewed 2 weeks ago via mobile

Booked a night here as we were at the Principality Stadium the next day. We paid £60 which included breakfast. Which was more than enough. Hot & cold options. Checking in was quick & easy. The room was adequate. With a VERY comfortable bed. The free wifi was a waste of time. Wasn't reliable at all. There were options to...

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Helpful?
Thank Jo W
Charlotte F, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Hi Jo W, Thank you very much for taking the time to leave us a review. I am pleased to see that overall you enjoyed your stay. Please be assured I will pass on your comments regarding the WiFi to the relevant department and I will ensure the team are educated again on the local transport options. I hope you...

pontypridd
Reviewed 3 weeks ago via mobile

Stayed here for an overnight stay before flying out for our holiday and what a great idea it was really quick and easy check in ..bar area was great with plenty of choice..staff were very helpful with no problem ordering us a taxi to visit local Indian restaurant..rooms were immaculate with good tea making facilities ..excellent shuttle service run back...

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Helpful?
Thank timothy i
Charlotte F, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Hi timothy i, A huge thank you for leaving us an excellent review! I am so pleased to see everything was to your liking and it is great to see you would recommend us. I hope you had a fantastic holiday and we hope to see you again soon. Thank you once again and take care, Charlotte Fenwick Deputy General...

Manitoba, Canada
Reviewed 3 weeks ago

My mother and I stayed at Cardiff Airport's Holiday Inn Express in September, the night before a morning flight. Finding our room was a bit of a maze and, when we first walked into the room, it struck me as very basic. Soon, though, I realized that the beds were comfortable and the room's layout made it feel larger than...

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Helpful?
Thank Lorief
Charlotte F, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Hi Lorief, Many thanks for taking the time to provide us with your feedback. I am pleased to see that overall you enjoyed your stay and I am very happy to hear you found the bed to be comfortable. We hope to welcome you back to the hotel again soon. Thank you once again and take care, Charlotte Fenwick Deputy...

Caerphilly, United Kingdom
Reviewed 3 weeks ago via mobile

Myself and wife and 20 year old daughter stayed here after reading reviews was a little put off but we needn't have been beds were comfy yes a little expensive for food but it's a hotel at cardiff airport what do people expect and at £3.95 a pint i have paid more in a pub or concert venue breakfast was...

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Helpful?
Thank Jason G
Charlotte F, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Hi Jason G, A huge thank you for leaving us a five-star review! I am so pleased you found us ideal for your needs and that you enjoyed your breakfast. We would love to welcome you and your family back to the hotel again soon. Thank you once again and take care, Charlotte Fenwick Deputy General Manager

Shaftesbury, United Kingdom
Reviewed 3 weeks ago via mobile

Had a 4 & 5 year old excited for first flight after long journey. We're quickly welcomed and sorted out. Room good - with view of planes. Good buffet breakfast. Used their reasonable park and ride. Made a stressful travel experience happy and easy.

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Helpful?
Thank Bobpw
Charlotte F, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Hi Bobpw, Many thanks for your lovely review. I hope the two little ones enjoyed their first flying experience! I am really pleased to see you enjoyed your stay and we hope to welcome you all back again soon. Thank you once again and take care, Charlotte Fenwick Deputy General Manager

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Just two minutes from Cardiff International Airport and 10 miles from the Cardiff City Centre, our clean modern hotel is all you need for your business or leisure needs. We offer an inclusive continental breakfast with three hot items as well as a free shuttle service to Cardiff Airport. ... more   less 

Additional Information about Holiday Inn Express Cardiff Airport

Address: Port Road, Rhoose CF62 3BT, Wales
Location: United Kingdom > Wales > South Wales > Vale of Glamorgan > Rhoose
Price Range: $55 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cardiff Airport 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Express Cardiff Airport Hotel Rhoose
Holiday Inn Express Cardiff Airport Rhoose, Wales, UK
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Cardiff Airport staff and other travelers.
13 questions
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3 months ago
England
5 months ago
England
5 months ago
Cardiff
over a year ago

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Questions? Get answers from Holiday Inn Express Cardiff Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“3rd floor's quiet”
 of 5 bubbles JohnTravelsLots, Oct 28, 2016 | Read review
“Rooms look towards the sea or the airport”
 of 5 bubbles wottraveller, Oct 2, 2016 | Read review
“our final room overlooked the bins.”
 of 5 bubbles sheilagriffiths18, Sep 27, 2016 | Read review
“Don't book this hotel”
 of 5 bubbles janecI2166VH, Sep 25, 2016 | Read review
“good double glazing so no noise from airport”
 of 5 bubbles corrinet718, Sep 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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