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I have been visiting, meeting and dining at the Grand Park hotel in Ramallah for years. Often for business but sometimes with family. Whenever I have booked or visited, the hotel has been up to standard. Thank you to the team at Fakhr Aldeen restaurant,...More
If you are not local people this region (generaly) is only for business. Not excellent services but this is the most you can get. It' the best hotel in the city. You must have a car for the transportation (there is no buses or taxis)....More
I booked the room from August 6 to August 9, I booked the deal were I pay 89$ including breakfast, I called them a week before the wedding to make sure, the reception told me there were no reservation and it's 130$. I let it...More
Thank محمود ق
Response from Mohammad Z, General Manager at Grand Park HotelResponded August 11, 2017
Dear Mr. Mahmoud:
We apologize for any dissatisfaction you went through during your stay at Grand Park Hotel. We note all your comments and will be exploring this further with the team as we care to improve our services to meeting our guests' satisfaction....More
Considering what's available, and if you are looking for a high standard, especially if you are a planning a long term stay, this is the best you will find in Ramallah. The rooms are clean, room service is surprisingly fast, and the restaurant (Fakir El...More
1 Thank Jeffrey S
Response from Mohammad Z, General Manager at Grand Park HotelResponded July 30, 2017
Dear Mr Jeffry:
Thank you for sparing the time to leave us a review.
We apologize for any dissatisfaction you went through as you had few comments to mention.
Please accept our sincere apology and note that your comments are discussed with the concerned managers...More
We were in this hotel on Ramadan, We knew there was a change in the food order, so we checked We did not get the right answer at all ..We paid for the room and breakfast Breakfast was very disappointing and almost nonexistent..The hotel is...More
3 Thank sahersh
Response from Mohammad Z, General Manager at Grand Park HotelResponded June 7, 2017
Dear Mr. Saher:
Greetings from Grand Park Hotels.
Thank you so much for taking the time to give us feedback. This review helps us to continue to improve ourselves through your experience at our hotel. We sincerely apologize for the breakfast issue that you experienced...More