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Premier Inn Burgess Hill Hotel

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381 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Clitheroe, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

It was a lovely hotel, our room was lovely and clean as always, everything you need, plenty of room due to our daughter having a wheelchair, the staff was so helpful and the food was brilliant. We stayed here because we did not want to stay right in Brighton town centre. It is about 15min drive down into Brighton which... More 

Helpful?
Thank Kay K
London, United Kingdom
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here for a weekend with a friend. As expected it was a very good experience. Service was good and the rooms are clean but basic. This is not a luxurious place to stay but the value for money is great. I always stay in premier inn properties as I am yet to be disappointed. The only negative is... More 

Helpful?
Thank Pat B
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

A big thank you to the desk staff at reception for all their assistance during our prolonged stay. They are all assets to the company. Also to the cleaning staff for always ensuring our rooms were clean and fresh. Thank you for making our stay enjoyable.

Helpful?
Thank Otto S
Burnham-On-Sea, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Not sure if we were just very lucky, but arriving at 10pm with a pre-booking simplified check in duties. Our room was spotless as per usual Premier Inn standards and either we were the only ones on our floor or the sound proofing was exceptional but considering it was a Friday night, no noise at all could be heard via... More 

Review collected in partnership with premierinn.com

Helpful?
Thank colincad
Leeds, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Book and paid for three nights at this Premier Inn. Guaranteed a good nights sleep or so I thought. The air conditioning only blew our room tempt. air not cooled air. tempt. reached 24/25 degrees at 3.30 am. Little if any sleep. Reported this and a loose toilet seat and lid to reception. Second night saw same high temperatures. Too... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Mocroi10
Greater London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

great room & hotel, staff very good throughout hotel/restaurant. we were unlucky and air con was not working properly which made it very uncomfortable. hotel dealt with complaint very swiftly and best they could at the time

Review collected in partnership with premierinn.com

Helpful?
Thank fingers6
Coventry, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Special praise must be given to Luke on reception who was so helpful and made the whole experience. The room was clean, air conditioned and comfortable. Plentiful parking and nice beefeater next door. A great place to stay and convenient for Brighton.

Helpful?
Thank JimCov
Kingsbridge, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I have never written a review on a hotel or restaurant for may reasons, normally its because I forget, or it didn't mean that much to me to make the effort to write about it... I stayed at the premier inn on Friday and Saturday and I only have great things to say about what an amazing and personable guy... More 

Helpful?
Thank adymartin11
Ipswich, England, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Having stayed at Premier Inn Burgess Hill 5 times previously I was disappointed this year with how the hotel seemed uncared for, the reception staff lack of attention and the noise from other users. Checking in went smoothly, although we did find ourselves booking our own time for dinner at the adjoining restaurant as the hotel as in previous years... More 

Helpful?
Thank Wendy T
Ipswich, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

Noises drunk people all night , staff did nothing when my room door would not lock.i waited in morning to speak to staff about the night , after 15 minutes looking at a sign saying back in ten minutes I left, I have stayed in this premier inn many times , never has it been like this . Totally made... More 

Review collected in partnership with premierinn.com

Helpful?
Thank kristianthorpe
WhitbreadHotels, Online Customer Service at Premier Inn Burgess Hill Hotel, responded to this review

Hi kristianthorpe Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
You get more than just a warm welcome at the Premier Inn Hotel Burgess Hill, one of the most eco-friendly hotels in the UK, located in Burgess Hill Business Park. In fact lying midway between London and South Coast on great rail and road routes, you're spoilt for good things to do. Many guests jump at the chance to go to Hickstead Showground, world famous equestrian venue. Others buzz down to Brighton with its fabulous shops, entertainment and history. Whatever you do, round things off with tasty fare at the onsite Beefeater, before taking to your spacious room and super comfy bed. Important info For energy efficiency reasons, the bedroom windows do not open at this Premier Inn. All rooms are fitted with air conditioning. Please note that all twin rooms at this hotel consist of a double bed and a single sofa bed. Directions Exit M25 J7, join M23, continue forward onto A23. Branch left for Burgess Hill A2300. At roundabout take 2nd exit onto A2300. At next roundabout take 4th exit onto A273. Go straight across 3x roundabouts and at the 4th (Tesco) take 1st left and the hotel is on the 2nd left. Transport and local information: Gatwick Airport 20 Miles Burgess Hill Train Station 1.2 Miles Local Bus Stop 0.4 Miles Brighton 11 Miles ... more   less 

Additional Information about Premier Inn Burgess Hill Hotel

Address: Charles Avenue, Burgess Hill RH15 9TQ, England
Location: United Kingdom > England > West Sussex > Burgess Hill
Price Range: $85 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Burgess Hill Hotel 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Premier Inn Burgess Hill Hotel Burgess Hill
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