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Palace of the Golden Horses

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Palace of the Golden Horses
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539 Reviews from our TripAdvisor Community

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Showing 503: English reviews
Putrajaya, Malaysia
Level Contributor
78 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed 1 week ago

Since I last visited the hotel in 2014, things have turned quite worse especially with the staffs. Check-in takes forever with 3 staffs manning the front desk. Worse was that they looked like headless chicken didn't know much about bookings, putting in occupied room with just arrived guest and not to mention bad attitude trying to blame other guest for... More 

Helpful?
Thank halimran7
Penang, Malaysia
1 review
5 of 5 stars Reviewed 1 week ago

I get what I need here - quiet place, space for myself and good food for the tum tum. so no complaint, at all. The room is the biggest among all other hotel rooms I have been with in KL hotels, in nice condition - well maintained (not as bad as what I heard). Aircond is working just fine, I... More 

Helpful?
Thank WaniCroc
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Staying in connecting room with so much spaces - nice pool view - located out of city with easy access- awesome rooms- with nice deco- dine in Carousel to celebrate Birthday party- Friendly waiters- awesome surprise with birthday cake - by the person incharge name Azizi- we ate buffet dinner with various selection of western, local cuisine. Overall excellent service... More 

Helpful?
Thank Devandave
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for one night in one of the weekend during August 2016. When we arrived around 5pm, our room is still not yet ready & the check in is really slow. We were only given the room key about half an hour later. When we open the room door, much to our surprise the room is still in a mess... More 

Helpful?
Thank azlie m

Travelers are raving about these Sri Kembangan hotels

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have been very very very disappointing on the stay in this hotel. It was awarded 5-stars hotel but the facilities, staff are worse than a 2-star hotel It was taken more than 15 minutes for me to check in while there is no customers at the reception, and the staff never greet the customer and serve with black face.... More 

Helpful?
Thank eethy
Level Contributor
97 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The good points - grand looking building and entry foyer, nice swimming pool area, The Bad points - we must have stayed in the old rooms as the carpet was old, stained and shocking smell, when i went back and told reception they basically told me all rooms wewre like that, yet others have made the comment of "upgraded rooms"... More 

Helpful?
Thank Maced28
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

We have a stay between 06 Aug to 07 Aug for one night purchase through Agoda for a lake view room. When we arrival there we were given a room at 2001. It was a 15 mins walk from the reception to the room. When we opened up the room we were surprise by the strong painting smell inside &... More 

Helpful?
1 Thank D3390UXdennisl
Riyadh
Level Contributor
113 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This magnificient property, though old, with its recently changed Management and upgraded rooms facing lake front, we had great time both inside when we stayed and relaxed as well as for outing on day tours arranged by very professional travel desk operator. The hotel has freepick up and drop to near by Mall where one can spend easily the evening... More 

Helpful?
Thank Babu Y
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

On 27th July 2016, i was brought by my beloved husband to palace of golden horses as a supprise for my birthday. This was my ever first time stepping into this beautiful place where it's isolated from busy city and its so quiet and can actually sense a calm feeling. I was so excited to see all different types of... More 

Helpful?
Thank reevna
Bengaluru
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms aren't clean until you are out of patience to turn your frustration to delight with a free room upgrade. The pool experience is worth it with the vast expanse of the golf course and the lakeside. The gym was messed up with water leakage and broken ceilings. The staff at the restaurant was under delighted to receive the... More 

Helpful?
Thank SujitLalwani
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Palace of the Golden Horses

Address: Palace of the Golden Horses Jalan Kuda Emas | Mines Resort City, Sri Kembangan 43300, Malaysia
Location: Malaysia > Selangor > Petaling District > Sri Kembangan
Price Range: $60 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palace of the Golden Horses 4*
Number of rooms: 480
Reservation Options:
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Also Known As:
Palace Of The Golden Horses Hotel Sri Kembangan
Palace Golden Horses
Palace Of The Golden Horses Malaysia/Sri Kembangan, Selangor
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