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Palace of the Golden Horses

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Palace of the Golden Horses
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520 Reviews from our TripAdvisor Community

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Showing 487: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW via mobile

The place have completely transformed and upgraded the quality of the food, the ambiance of the restaurant and the overall service. The management staff especially Thiva the Manager there and Franco both made it a point to greet us and speak intelligently about the food. It's refreshing when the people who work there can actually speak to the quality of... More 

Helpful?
Thank A TripAdvisor Member
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

It was Aurawhite 2016 Open House on 16th July ( Saturday). Palace of the Golden Horses Banquet team helped a lot during we're holding an event at their Royal Ballroom. They are so helpful and friendly ! Furthermore, they also helped a lot in ensuring the event run smoothly throughout the days without fail. Especially to Shukrie, Didi, Zulkarnain, Azizan,... More 

Helpful?
4 Thank Alya A
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Alya, Greetings from Palace of the Golden Horses! Thank you for your most kind review on TripAdvisor and particularly for praising the efforts of our Banquet Team. Thank you for complementing our hotel facilities but most of all our dedicated associates. I truly appreciate your effort in sharing your positive experience at Palace of the Golden Horses with other... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

We had a chance to taste the Ramadhan Buffet being offered, and we can say it is delicious. With variety of local cuisines offered, each categorized from states in Malaysia. Unique and tasty, with variety of dessert to complement it. Live kitchen and Durian corner a must try. Spacious dining area and free parking as well, for those attending the... More 

Helpful?
Thank Ahmad Daud A
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Daud, Greetings from Palace of the Golden Horses! Thank you for your most kind review on TripAdvisor and complementing our buffet food and other hotel facilities. I truly appreciate your effort in sharing your positive experience at Palace of the Golden Horses with other TripAdvisor readers. Thank you. Yours Sincerely, Alden Kang More 

Kuala Lumpur, Malaysia
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had 2 days, 1 night at the PGH with my family. We were offered 2 rooms at 4th floor facing the garden. The room is spacious but a bit run-down. Seriously, this place needs tedious maintenance works. All toilet amenities were in place. However, there was no hot shower. I have addressed this issue to the Front Office twice; every... More 

Helpful?
Thank Nicholas2109
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Nicholas, Greetings from Palace of the Golden Horses! Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel over the holiday. I'm very concerned with the comments you made specifically about the hot water issue in your guest room. We apologise for any... More 

Kuala Lumpur, Malaysia
Level Contributor
65 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

It was a great stay for us. My friend booked a couple of rooms so that we could retire after his wedding dinner party at the grand ballroom itself. Everything was great. Our view was the race course and we just loved it. Friendly staffs, comfortable rooms and good food too...

Helpful?
Thank Naveen Raaj S
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Naveen, Greetings from Palace of the Golden Horses! I am very pleased to learn how much you enjoyed your stay with us and I would like to thank you for posting your experience on TripAdvisor. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise from a... More 

Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed June 17, 2016

We booked 2 nights here to attend a friend's wedding and got very disappointed with the overall experience. After checking in our room at 8pm yesterday feeling extremely hungry (had to skip lunch and dinner to catch the flight yesterday), we were going to quickly refresh ourselves and then go get dinner. But guess what? The moment we lifted the... More 

Helpful?
2 Thank Renee J
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Renee, Greetings from Palace of the Golden Horses! Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. In taking great care of our hotel,... More 

Travelers are raving about these Sri Kembangan hotels

Kuala Lumpur, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 16, 2016

Had a 2D1N stay at the executive suite with my niece and nephew. Large indoor parking and the doorman greeted us upon arriving at the entrance. The check-in was efficient with friendly staffs and overall good service. We were offered a room on the 2nd floor facing the pool and greenery. First impression, the room was spacious for the three... More 

Helpful?
1 Thank Ram35my
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Sir, Greetings from Palace of the Golden Horses! I am very pleased to learn how much you enjoyed your stay with us and I would like to thank you for posting your experience on TripAdvisor. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise from a... More 

Selangor, Malaysia
1 review
5 of 5 stars Reviewed June 7, 2016

entrance was grand & majestic. a small size guy greeted us at the entrance and helped us with our baggage. check in had a Q and was attended by the receptionist with a smile. Me and my wife was then offered a drink and cold towel. I was touched with the offer made to us. Joe from concierge assisted us... More 

Helpful?
Thank starpeople36
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Sir/Madam, Greetings from Palace of the Golden Horses! Thank you for your most kind review on TripAdvisor and particularly for praising the efforts of our colleague Joe. Thank you for complementing our buffet food, hotel facilities but most of all our dedicated associates. I truly appreciate your effort in sharing your positive experience at Palace of the Golden Horses... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 6, 2016 via mobile

We spent one night here and checked-in quite late, but the experience was excellent! The deluxe room we stayed in was beautiful as it was spacious, offered a great view of the lake and was pleasant. The staff were quite friendly and allowed us late check-out as we requested. Parking availability was good and complimentary to hotel guests. For the... More 

Helpful?
Thank devonc918
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear DevonC, Greetings from Palace of the Golden Horses! I am very pleased to learn how much you enjoyed your stay with us and I would like to thank you for posting your experience on TripAdvisor. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise from a... More 

Ahmedabad, India
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2016 via mobile

These us big resort with lots of activities and very helpful staff. Good view from my room and in city of Kuala Lumpur. Costly but worthy. Mostly all presidents of Asian countries stayed here. Lovely, amazing, memorable, beautiful, enjoyable. ... Visit Thanks.

Helpful?
Thank KEVIN_Priya
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Priya, Greetings from Palace of the Golden Horses! I am very pleased to learn how much you enjoyed your stay with us and I would like to thank you for posting your experience on TripAdvisor. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise from a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Palace of the Golden Horses

Address: Palace of the Golden Horses Jalan Kuda Emas | Mines Resort City, Sri Kembangan 43300, Malaysia
Location: Malaysia > Selangor > Petaling District > Sri Kembangan
Price Range: $60 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palace of the Golden Horses 4*
Number of rooms: 480
Reservation Options:
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Also Known As:
Palace Of The Golden Horses Hotel Sri Kembangan
Palace Golden Horses
Palace Of The Golden Horses Malaysia/Sri Kembangan, Selangor
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