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Palace of the Golden Horses

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Palace of the Golden Horses
Palace of the Golden Horses
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554 Reviews from our TripAdvisor Community

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Showing 516: English reviews
Kuala Lumpur, Malaysia
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is located away from all attractions. Room average in condition. Lighting system in the room need some improvement. Staff at counter not so attentive to customers. The whole place in the hotel is like a maze. Take some time to really understand room location.

Helpful?
Thank travelholic283
KL
Level Contributor
206 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

stayed an overnight on weekend. i saw many dissatisfied comments here but fortunately we did not have any issues during our stay. the room we stayed was spacious, clean and functioning but renovation required as furniture, carpet, facility are very old fashioned. wifi is slow and instable, unable to utilise during our stay. breakfast is standard. overall, we had a... More 

Helpful?
Thank travelhoneybee
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

The food are marvellous! Served in big proportion, and really satisfying. Would definitely come again. Although the room is a bit disappointing as the rug is a bit smelly but everything else is really good. Recommended 👍

Helpful?
Thank Ayie Nurain A
Kuala Lumpur, Malaysia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For me and all my guest this hotel was home away from home a lovely place to be in not just place its indeed a palace ,of the golden horses, well i had my wedding dinner there on Feb 2016 and i would really love to use this medium to say thanks to all the staffs that made my wedding... More 

Helpful?
Thank MAKABOBBY
Ipoh, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Dear Management, First of all would like to say a very thankful to Mr Mark (RDM) who give me pleasant stay, warm welcome and the person who have generosity in hospitality, Normally when I stayed in other hotels on my wedding anniversary ,I couldn't get this kind of welcome from any GM,OM or managers, this is because they don't bother... More 

Helpful?
1 Thank Goodkalai
Kuala Lumpur
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beautiful property but a little run down and service is slow. Interior is grand and majestic. Rooms are spacious and ready with english-tea style pastries. Car park was reeking of sewerage (I think there were some leeking pipes. There were no bath-robes in the rooms and they took 5 hours to deliver 2 robes after numerous calls. Overall , its... More 

Helpful?
Thank SharmKL
Hong Kong, China
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I spent four nights in the hotel with my husband. The hotel is simply old in many aspects : style, decor, furnishing, carpet, facilities...you name it. The worst is the water leaking problem in the bathroom. The glass door of the shower room cannot close properly and there are slits where water keeps splashing out, so the floor outside the... More 

Helpful?
1 Thank Cynthia F
Kuala Lumpur, Malaysia
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The palace needs a facelift inside the rooms. The flush in the toilet did not work and water flowed through the night. The buffet breakfast was overpriced and tasteless. However the Palace grounds are very beautiful. Just wish that the overall experience was better.

Helpful?
Thank ScubaDy
Bangalore, Karnataka, India
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Its suppose to be a palace hotel but its not. Stayed there for a day and the service is not at all great. very slow room service, Wi-Fi connectivity issues. they gave us early check in for 4 of the rooms which is good. the building looks nice from outside but the carpet and other things inside rooms are not... More 

Helpful?
Thank Ashwini1234
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Rooms are spacious. Pool side is lovely. Huge property. Very comfortable and pleasant stay. However, Needs maintenance and more staff. Intercom didn't work and since the property was huge, it was very difficult to get hold of room service.

Helpful?
Thank Drashti T
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Palace of the Golden Horses

Address: Palace of the Golden Horses Jalan Kuda Emas | Mines Resort City, Sri Kembangan 43300, Malaysia
Location: Malaysia > Selangor > Petaling District > Sri Kembangan
Price Range: $58 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palace of the Golden Horses 4*
Number of rooms: 480
Reservation Options:
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Also Known As:
Palace Of The Golden Horses Hotel Sri Kembangan
Palace Golden Horses
Palace Of The Golden Horses Malaysia/Sri Kembangan, Selangor
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