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Mount Kinabalu Heritage Resort & Spa

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Mount Kinabalu Heritage Resort & Spa
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103 Reviews from our TripAdvisor Community

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Showing 93: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

It is such pity that a hotel with such beautiful surroundings can be so badly maintained. Everything is so old. The mattresses gave us back and neck aches. Hope the hotel can do something because the view of Mount Kinabalu from here is probably the best I've seen. We stayed in the hotel rooms. I haven't tried the chalets though.... More 

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1 Thank Michael T
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed May 31, 2016 via mobile

The hotel was old, rooms was equipped with old furniture and no sound proof system especially when your room is facing the carpark area. We stayed at 7th floor and we can clearly hear people talking and kinds shouting at the car park from our room. Btw, if you intend to take a hot bath, their hot water only available... More 

Helpful?
Thank Jaime K
Level Contributor
97 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
1 of 5 stars Reviewed May 25, 2016

This hotel is terribly need to be renovated. The biggest problem that i face during my stay recently is due to the No Hot Water in the room. We never been informed what is actually happening, even when you checked-in, any Hot Water Rationing or what so ever, but don't be surprise when you want to shower at 6 p.m... More 

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Thank GlobeTrekkie007

Travelers are raving about these Ranau hotels

Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed March 9, 2016 via mobile

The hotel builiding is old..but decently maintained..looks to be 20 odd years....really need a make over..but the name heritage maybe that is why they kept it in an old state... Lobby looks gloomy but well lit...the area around the car park and main bldg is filled with beautiful flowers..worth walking around and taking nice pics...and there is a suspension bridge... More 

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1 Thank Ahmad A
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 31, 2015 via mobile

1st of old, if u're the type of perfectionist & love luxurious thing, then dont go to this place. I know that this hotel is already old but i love the view. Before u decide to rent the room, u may request to have a look 1st and be sure which one that u want. We stayed at the Chalet... More 

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1 Thank Cynthia G
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 28, 2015

We have been coming to this hotel for many years but did not stay the night. This year, we decided to give it a go. Please remember that this is an old hotel. Their only recent addition are the hill chalets, which require the guests to walk up stone steps. The spa is closed indefinitely, the small canopy bridge is... More 

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Thank schee72
Kuala Lumpur, Malaysia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 4, 2015

Pros - Location is on top of the hill - Clean - The buffet spread is average to good. Cons - Wifi is only available at lobby area - No aircond or fan in the room. (maybe because of the cold weather in the area). - Some of the look out point is closed. Not sure why.

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Thank mshahizam
kuching , sarawak
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 9, 2015 via mobile

Stayed here for one night. First impression wasn't very "Wow-ed" because of the surrounding. Not very attractive & interesting. Room: Our room was quite ok, clean & neat. Bathroom also no problem. But gets very warm at night if u dont keep the windows open & if u keep the windows open, might just imagine weird thing coming in from... More 

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1 Thank dayang2115
Malaysia
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
1 of 5 stars Reviewed July 17, 2015 via mobile

Just stopped here for lunch and was greeted with very poor first impression. Looks grubby and lacks a welcome. Menu just fast food in a grubby dull room without any of the fabulous views. Disappointed and still hungry! Highlight of this stop is the canopy walk and views of Mount Kinabalu!

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1 Thank Traveller_J0
Ho Chi Minh City, Vietnam
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed July 15, 2015 via mobile

This hotel was initially hard to find as google maps proved to be challenging. When trying to call the hotel to ask for directions, and it boasts that it has 5 phone lines, no one answered. Perhaps this should have been a sign to keep on going. The hotel itself is not a resort, nor does it have a functioning... More 

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1 Thank frannah
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room

Additional Information about Mount Kinabalu Heritage Resort & Spa

Address: W.D.T. 11, Mount Kinabalu, Ranau 89309, Malaysia
Location: Malaysia > Sabah > Ranau
Price Range: $57 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mount Kinabalu Heritage Resort & Spa 3.5*
Number of rooms: 73
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Also Known As:
Mount Kinabalu Heritage Hotel Ranau
Mount Kinabalu Heritage Resort And Spa
Mount Kinabalu Heritage Resort & Spa Ranau, Sabah
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