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    Altia Hotel

    4 rue du Vertuquet, 59960 Neuville-en-Ferrain, France
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    10/1/2017 10/2/2017
    Traveler (35)
    Room & Suite (17)
    Dining (8)
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    Overview
    • Excellent23%
    • Very good26%
    • Average23%
    • Poor16%
    • Terrible12%
    Jul 25, 2017
    “More negatives then positives”
    Jun 27, 2017
    “Definitively not a fours stars hotel”
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Hotel-Restaurant des Acacias Lille Tourcoing
    193 reviews
    #1 of 2 hotels in Neuville-en-Ferrain
     
    Novotel Lille Aeroport
    156 reviews
    #2 of 4 hotels in Lesquin
     
    Comfort Hotel Garden Lille Tourcoing
    137 reviews
    #1 of 1 hotels in Bondues
     
    B&B Hotel Lille Tourcoing Centre
    90 reviews
    #1 of 5 hotels in Tourcoing
     
    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (181)
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    21 - 25 of 71 reviews

    Reviewed September 8, 2015

    Spent 3 nights here at a cheap early booking price. The privy is dilapidated to say the very least, and the room could definitely use a renovation. Pool was closed, hence the lowered rating. On the bright side, it's located next to the motorway, making...More

    3  Thank jrocker7
    Response from Altia H, Responsable commercial at Altia HotelResponded January 6, 2016

    Dear Jrocker7, First of all I would like to thank you for your feedback. It is important for us in order to improve our service. Regarding the rooms, on our website or any online booking website it is specified that there is 2 different types...More

    Reviewed September 1, 2015

    Stayed one night on a coach tour to Austria, hotel and accommodation clean and comfortable, however when the main course of chicken was served nearly everyone's was raw inside and inedible, it was taken away and served again later (possibly reheated) by which time the...More

    3  Thank Jeff S
    Response from Altia H, Responsable commercial at Altia HotelResponded January 6, 2016

    Dear Jeff, Thank you for your feedback. We've spoken together the night you had some issues with your dinner. We've taken actions right away by proposing you and the rest of your table (3 other guests) any other dish on the Menu. You all declined...More

    Reviewed August 9, 2015

    We stayed here on route to austria we have stayed quite a few times and the last 2 times it has been nice has the hotel has been refurbished which it needed to be the staff are friendly but must add the drinks are very...More

    1  Thank Diane L
    Response from Altia H, Responsable commercial at Altia HotelResponded August 10, 2015

    Dear Diane L, Thank you for staying with us and for your feedback. It’s always such a pleasure to read that our guests enjoyed our services. The team of Altia Hotel is working really hard to improve the standards of the Hotel. I hope that...More

    Reviewed July 7, 2015

    One of the worst experiences I've ever had in hotel booking. Things got off to a bad start when we were greeted with a lie: the pool was out of order due to damage by guests the previous week who had poured beer in the...More

    3  Thank Ian T
    Response from Altia H, Responsable commercial at Altia HotelResponded July 23, 2015

    Dear Ian T, First of all I would like to thank you for your feedback. It is important for us in order to improve.our service. Regarding the swimming pool we do apologize that it wasn't available by the time you came in. We have fixed...More

    Reviewed July 3, 2015

    I visited this hotel for four nights as a base for a battlefields tour with a school group. When we arrived it was as if they did not expect us at all - Some rooms had showers that did not work, some rooms had dodgy...More

    1  Thank Gerlof E
    Response from Altia H, Responsable commercial at Altia HotelResponded July 22, 2015

    Dear Gerlof E, First of all I would like to thank you for your feedback. They are really important for us in order to improve our service. I am a bit surprise when you say that you felt like we were not expecting your group...More

    Hotel-Restaurant des Acacias Lille Tourcoing
    193 reviews
    #1 of 2 hotels in Neuville-en-Ferrain
     
    Novotel Lille Aeroport
    156 reviews
    #2 of 4 hotels in Lesquin
     
    Comfort Hotel Garden Lille Tourcoing
    137 reviews
    #1 of 1 hotels in Bondues
     
    B&B Hotel Lille Tourcoing Centre
    90 reviews
    #1 of 5 hotels in Tourcoing
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Free Parking
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Business Center with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Outdoor pool
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $75 - $147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, Hotwire and Cheap Tickets so you can book your Altia Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Hauts-de-France >
    • Nord >
    • Neuville-en-Ferrain
    Add Photo Photos
    Traveler (35)
    Room & Suite (17)
    Dining (8)
    Pool & Beach (3)
    Hotel & Grounds (24)
    Business Center & Event Rooms (3)
    Nearby
    Sponsored by:
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    .41 miles away
     
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    Nearby Restaurants
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    La Terrasse des Flandres
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Pat S
    August 27, 2016|
    AnswerShow all 5 answers
    Response from Valentina S | Reviewed this property |
    Just don't go in this hotel, we were treated very poorly.
    0
    Votes
    Google Translation
    Vdoo
    July 24, 2016|
    Answer
    Response from Nigel W | Reviewed this property |
    There was a kettle, tiny plastic cups, plus tea and coffee. These weren't replenished.
    0
    Votes
    Room Tips
    "Make sure you have upstairs room so you can open window right up as boiling hot rooms"
    Read review
    "Stay in another hotel"
    Read review
    "There is nothing good to say about this hotel"
    Read review
    "Choose another hotel."
    Read review
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