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Iberostar Selection Playa Pilar

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Km 55 Carretera a Playa Pilar Cuba
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Pool & Beach (1559)
Room & Suite (474)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 11/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Selection Playa Pilar
Updated 11/25/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 9 hotels in Cayo Guillermo
Location
Cleanliness
Service
Value
Travelers' Choice
This hotel is a true paradise where couples and families with children can find relaxation, entertainment and fun at one of the best locations in Cayo Guillermo. This hotel offers a large wellness centre right on the seafront, a 24-hour, all inclusive accommodation package with 5 restaurants and 5 bars, children's pool, water park, miniclub, professional and children's shows, Star Camp, water sports, a fitness room, water park, parking and many other services. Plus, the Iberostar Playa Pilar features modern rooms and suites that are perfectly equipped. This country with lots of history awaits, and it offers you a unique holiday!
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Property amenities
Free parking
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Archery
Babysitting
Children Activities (Kid / Family Friendly)
Pool / beach towels
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Diving
Snorkeling
Tennis court
Billiards
Entertainment staff
Evening entertainment
Table tennis
Waterslide
Kids club
Kids pool
Kids' outdoor play equipment
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Head massage
Massage
Salon
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Iron
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Languages Spoken
English, French, Spanish
2546Reviews1310Q+A100Room tips
Traveler rating
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Popular mentions
Marlyn S wrote a review Nov 23
1 contribution1 helpful vote
Beautiful resort, and the staff are just wonderful. Shout out to Mary Alex, Meli, Babo, Yami, Yaimel, and lachy the set designer. They are all so welcoming, kind, and SO fun. You will not regret coming here!
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Date of stay: November 2021Trip type: Traveled with family
1 Helpful vote
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Response from Iberostar Hotels and Resorts, Owner at Iberostar Selection Playa Pilar
Responded 6 days ago
Dear guest, It is always a pleasure to receive positive feedback like yours from our valued guests. We hope to see you again in the not too distant future. Regards, Quality Manager Iberostar Selection Playa Pilar
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Ron B wrote a review Nov 21
1 contribution
I am very pleased with the service and attention that all the workers have given us, I liked the food a lot and there is a good variety both in the buffet and in the a la carte restaurants My room was always very clean, I adored my waitress , she is the best! Yusi! also the guys from the bar Robe! spectacular..all in general from the animation group! Thanks for a great vacation
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Date of stay: November 2021Trip type: Traveled with friends
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Response from Iberostar Hotels and Resorts, Owner at Iberostar Selection Playa Pilar
Responded 1 week ago
Dear guest, Thanks a lot for sharing such a wonderful review of your recent stay in our hospitality. We are deeply glad to read that our culinary proposal and our Staff´s vocation to service lived up your expectations. It will be a priviledge for us to welcome you bach again in the not too distant future. Kind Regards, Quality Manager Iberostar Selection Playa Pilar
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LoveTravel104092 wrote a review Nov 10
1 contribution2 helpful votes
+1
This resort was beyond my expectations. We had beautiful rooms and the service was all excellent. The people working there go above and beyond for you,especially Yena,Janet and Dujamie ! These 3 were so attentive to our every need. Would I go back again in a heart beat . Don’t hesitate to book your trip to this beautiful resort! You won’t be disappointed. There Spa is a perfect little get away! We booked it for 2 days ! Beyond amazing ! Travelled in March 2019
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Date of stay: March 2021
Rooms
Cleanliness
Service
Room Tip: I prefer the king bed room ! Rooms are the south side are quieter ! We preferds private balcony
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2 Helpful votes
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Response from Iberostar Hotels and Resorts, Owner at Iberostar Selection Playa Pilar
Responded 2 weeks ago
Dear guest, It is always a pleasure to receive positive feedback like yours from our valued guests. We hope to see you again in the not too distant future. Regards, Quality Manager Iberostar Selection Playa Pilar
Read more
Sturton wrote a review Nov 10
16 contributions5 helpful votes
+1
This past 18 months have taught us we need to accept change and with change comes exciting times In 3days a place my family holds very dear to our hearts will reopen and the staff whom we have watch transition and grow will be able to return back to work…Yenia Rodriguez Batista, Janet A. Malian, Yesmely Cuellar, Dariel Pouza, Daniel Rodriguez. From our family to you all we want to wish you the best first day back to IPP For anyone who is looking for a resort to visit in Cuba..IPP is the place you need to go to …the resort is beautiful, the food is fantastic and the staff are the best!!!! We will see you all very soon Luv The Turtons
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Date of stay: December 2020Trip type: Traveled with family
Room Tip: Appreciate and value the staff they are wonderful
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2 Helpful votes
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Response from Iberostar Hotels and Resorts, Owner at Iberostar Selection Playa Pilar
Responded 2 weeks ago
Dear guest, We would like to express our appreciation to you for this wonderful review. It would be an honour to serve you again in the future and until then we wish you all the best. Regards, Quality Manager Iberostar Selection Playa Pilar
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Betty Coff wrote a review Nov 3
1 contribution
I have been many times in the hotel, I love it, I have always felt comfortable and very happy with all the services in general. I really like the food, the service and attention of the workers, they are always very attentive and helpful. It will be a place that I will return to very soon and even more so now that the hotel is going to reopen! I recommend it!
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Date of stay: December 2020Trip type: Traveled solo
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Response from Bibiana Carbonell Castelo, Other at Iberostar Selection Playa Pilar
Responded 3 weeks ago
Dear guest, We are deeply honoured to know that we have lived up to your expectations. We will be delighted to have the pleasure of your company again in the not too distant future. Thanks for your loyalty. Best Regards, Quality Manager Iberostar Selection Playa Pilar
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FORMERLY KNOWN AS
Iberostar Playa Pilar
LOCATION
CaribbeanCubaCiego de Avila ProvinceJardines del Rey ArchipelagoCayo Guillermo
NUMBER OF ROOMS
482
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Frequently Asked Questions about Iberostar Selection Playa Pilar
Which popular attractions are close to Iberostar Selection Playa Pilar?
Nearby attractions include Playa Pilar (1.6 miles), Cayo Guillermo (2.6 miles), and Isla Media Luna (0.8 miles).
What are some of the property amenities at Iberostar Selection Playa Pilar?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Iberostar Selection Playa Pilar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Selection Playa Pilar?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Iberostar Selection Playa Pilar?
Yes, free parking is available to guests.
Are there opportunities to exercise at Iberostar Selection Playa Pilar?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Iberostar Selection Playa Pilar?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Selection Playa Pilar offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Selection Playa Pilar?
The staff speaks multiple languages, including English, Spanish, and French.
Does Iberostar Selection Playa Pilar have any great views?
Yes, guests often enjoy the ocean view available here.
Is Iberostar Selection Playa Pilar accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.