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Melia Cayo Guillermo

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Melia Cayo Guillermo
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3,961 Reviews from our TripAdvisor Community

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Showing 2,528: English reviews
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We arrived here after a week touring the West municipalities of Cuba ... Paradise! Fantastic food - quality and variety. Excellent feature bar with food cooked for customers on an individual basis as well as for the general plates. Best coastal location - amazing clear sea (no rocks/weed) and fantastic pontoon to fish off or sunbath on ... Poolside looked... More 

Helpful?
Thank TillyandNick
Director_GeneralMCG, Director General at Melia Cayo Guillermo, responded to this review

Hello TillyandNic Thank you for such a great review. We are very glad that you profited from all our services and offers. It is with great joy that we see you are considering coming back to us, even if you don't repeat destinations as a general rule, we just want to say we were very happy to have you here... More 

Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was incredible! Beautiful rooms, grounds, and beaches. The most wonderful and friendly staff and a great animation team to match. The food at every time of day at every restaurant was marvellous - meat and seafood were freshly cooked infront of you and there was so much to choose from! Couldn't have had a more pleasant stay! Missing... More 

Helpful?
3 Thank venicethemenace
Director_GeneralMCG, Director General at Melia Cayo Guillermo, responded to this review

Hello venicethemenace Firts of all, thanks for sahring your experiences in our hotel in this site. We are happy to know you had a great holiday in our resort and hope that you come again to stay in the near future. We guarantee that you won't be lacking Piñas Coladas :) Best regards and thanks again, General Manager More 

Dudley, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Travelled with my husband for an another fabulous 2 weeks. Weather was hot and sunny. Staff as usual were friendly and would do anything for you. Beautiful beach but a shame that they demolished part of the pier as we were sitting there. Food was a bit better than the last time we came. I would recommend this hotel to... More 

Helpful?
4 Thank Michelle T
Director_GeneralMCG, Director General at Melia Cayo Guillermo, responded to this review

hello Michelle T Thank you so much for this review and for keep coming to saty with us. You selected the perfect time for your husban's fishing as this time the mojarras and red snappers are a good catch. We are happy that you enjoy the services of our staff and the relaxing atmosphere of our resort. We count already... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a beautiful,nice beach!!!!!!....It is the right place if this is all you are looking for!!!!The hotel itself it is too far for being a 5 star.I had a good vacation so far since I was just looking for the natural place and not for the comfort of the hotel.

Helpful?
2 Thank Dayli G
Director_GeneralMCG, Director General at Melia Cayo Guillermo, responded to this review

Hello Dayli G Thank you for taking the time and make this review. We are glad to see that you found with us the natural paradise you were looking for, however, we are sorry that we didn't fully meet your expectations. We are now working on the refurbishment of the resort and reviewing all the services we provide, we hope... More 

Toronto, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel Aug 14-21. We knew it was going to be very hot and that we needed to be careful with exposure to the sun from 11am -3pm. Our hotel room exceeded our expectation. Spacious room, big screen TV and most important excellent airconditioning. We watched the Olympic Games in the comfort of our room. The pier... More 

Helpful?
3 Thank lovejamaica1313
Director_GeneralMCG, Director General at Melia Cayo Guillermo, responded to this review

Hello lovejamaica1313 Thank you for your great review. We are very happy to know you had such a great time here and that you took the trip to visit the beautiful Pilar Beach, one of the best beaches in the Caribbean. Our pier is well loved by all who visit us and we are glad that you took advantage of... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed August 19, 2016 via mobile

My wife and I travelled to Cayo Coco the first week in Aug 2016. We are a lesbian couple who frequently travel and feeling safe/welcome is always the most important factor. Cuba never disappoints when it comes to making everyone feel welcome and this resort was no different. We definitely recommend this resort to the GLTB community. :0) As always,... More 

Helpful?
6 Thank Chase B
Ontario
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed August 16, 2016

My husband and I and another couple just returned from a 2 week stay (July 31-Aug.14/16) at the Melia Cayo Guillermo. We have vacationed in Cuba many times and this was our 2nd stay at this hotel, the first being 7 years ago. Not much has changed at the hotel but the lobby is brighter and airy, an air-conditioned cigar... More 

Helpful?
8 Thank chilex
Brasfemes
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 13, 2016

Coming back from our 1 week holiday in melia Cayo Guillermo, and it was the worst experience of ever...Just as a preliminar statement, it is important to say that it was our 4th time in Cuba, so we are very familiar with the local content, and we know about the difficulties that the country is facing. The other 3 trips... More 

Helpful?
5 Thank Carlos Manuel F
Director_GeneralMCG, General Manager at Melia Cayo Guillermo, responded to this review

Hello Carlos Manuel F Thank you very much for your comments in this website. We apologize for all the inconveniences you had during your stay. We have taken measures with the issues regarding the cleaning of your room and the change of linen and made sure we don´t have any other complaint like this one. As for the maintenance of... More 

Ontario, Canada
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 12, 2016

I stayed at this resort with my friend for my first time in Cuba! It was definitely a nice and relaxing stay, however I was expecting something a little more geared towards my age group. This resort was filled with couples and older people, my friend and I were the only friends staying here. We ended up making friends with... More 

Helpful?
2 Thank Chanel D
Moncton, Canada
Level Contributor
121 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed August 8, 2016

We have stayed at this resort before for 1 week and we enjoyed our time here. This time we decided to stay for a 2 week vacation. We really enjoyed our time and we were fully relaxed when it was time to go. Since being here a few times the staff get to know you and remember you. If you... More 

Review collected in partnership with this hotel

Helpful?
2 Thank Railman125
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Babysitting
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
Meliá Cayo Guillermo is located one of the most beautiful and white-sandy beaches with more than 1300 palm trees, and swept by very transparent waters. The area was an inspiration for Ernest Hemingway, and fishing the great blue river, always on his Pilar Yacht, he created part of his work. The hotel is perfect for couples and families but also for diving, fishing. We also organize the wedding of your dreams in this paradise. ... more   less 

Additional Information about Melia Cayo Guillermo

Address: Jardines del Rey, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Guillermo
Price Range: $139 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Cayo Guillermo 5*
Number of rooms: 301
Also Known As:
Melia Cayo Guillermo Hotel Cayo Guillermo
Cayo Guillermo Melia
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