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Sol Cayo Guillermo

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Sol Cayo Guillermo
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3,524 Reviews from our TripAdvisor Community

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Showing 2,522: English reviews
Alexandria, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have been looking for a resort that we can keep going to every year and we found it in Sol Cayo Guillermo. It's small, under new management (so renos are being done), the staff & service is amazing.

Review collected in partnership with this hotel

Helpful?
1 Thank andrewgO3378EN
Romford, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We loved this hotel, spent 2 weeks here with my family in August. If you have never been to Cuba before then do your research first, yes they run out of certain foods/ drinks at times but hey you wont go hungry or thirsty there is plenty of other choices, I managed to put 5 Ibs on in the 2... More 

Helpful?
1 Thank joanne b
Cambridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We recently returned from our holiday, the holiday was brilliant for myself husband and my 3 sons. We stayed for 3 weeks, the staff were amazing especially the gardeners, chefs, and waitresses. I would recommend this holiday and I really hope I can return soon.

Review collected in partnership with this hotel

Helpful?
1 Thank pattierl
Sandhurst, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have just returned after 14nights with my wife and 14 year daughter and would like to take the time to thank every member of staff from the beach guys to gardeners bar staff room staff , everyone we had an amazing time have slight scar on face from mossy bites but overall very impressed few minor issue but dealt... More 

Helpful?
5 Thank mikecree
Montreal, Canada
Level Contributor
99 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

You get what you pay for. In March of 2016 there was no 3rd a la carte restaurant, there were no jacuzzis ( as advertised) and no one let us know of this in advance. We love to have dinner in the non-buffet areas and since one was closed the other one we had to wait in line on a... More 

Helpful?
2 Thank Sabrina1176
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I love this hotel, it has everything you`ll need for a relaxing holiday. The staff are the ones who make this resort so memorable. They can`t do enough to make it enjoyable. The food is very good, and there`s enough variety if you are willing to try something new. The rooms are clean, large and if you get the right... More 

Helpful?
7 Thank TT090661
Guillermo S, General Manager at Sol Cayo Guillermo, responded to this review

Dear TT090661, Thank you very much for taking part of your time to write your comments on tripadvisor, we really appreciate it! I enjoyed your feedback. 100% agree about staff, they work hard to make memorable your holidays and is great each client can feel it and enjoy it. Staff is the one who always make the difference make you... More 

London, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff were polite ,Food was ok. beach were cleaned daily.,night entertainments were good.life guards were there only few hours.HOT TUB was out of order(for many months).No one in the office had any knowledge of "La Cueva Del Jabali".Computer room glass was so clean and not visible ,I crashed on it.massage place was not in the ground floor,so with my knee... More 

Helpful?
4 Thank Shan-Esh S
Guillermo S, General Manager at Sol Cayo Guillermo, responded to this review

Dear Shan-Esh S, We are so happy to hear from you and we are glad to know you have passed a good stance in our hotel. La Cueva Del Jabali is an excurssion that only the cuban reps sell. Did you ask them? Jacuzzy is not working because we are waiting for a piece that is not available in this... More 

London
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff are always so helpful. They are the reason people come back every year, because they cant do enough for you! The beach is second to none, and we prefer to stay in these little bungalows, as opposed to a big hotel construction. We return here year after year, as do many other couples, so we meet our old... More 

Helpful?
6 Thank Karaoke-Carol
Guillermo S, General Manager at Sol Cayo Guillermo, responded to this review

Dear Karaoke-Carol, Thank you very much for your lovely words! They made us feel special. I’m agree with your comment about the potential my staff have. They make worth you have spent your holiday, they come true your holiday dreams taking care of every detail to make sure the magic be present everytime. We are glad to hear we are... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

What a fabulous two weeks at a wonderful place. The staff were so friendly, the entertainment manager and his team were excellent, the beach was beautiful and all round, a superb two weeks was had! We will be visiting again for sure.Thank you for an amazing time.

Helpful?
5 Thank Nim D
Guillermo S, General Manager at Sol Cayo Guillermo, responded to this review

Dear Nim D, we really appreciate you have taken part of your time to post your review on tripadvisor, we enjoy having feedback from our clients. I’m agree with your comments: As you have said our potential are staff and beach, they make the difference and they make worth you have spent your holiday, they come true your holiday dreams... More 

Glasgow, Scotland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I love the scg have been 9 times in 6 years wouldn't go anywhere else the beach is absolutely stunning the rooms are lovely, and the staff are all wonderful. We have made many friends here ,I think of this place as our second home,and the staff as family can't wait to return. Xx

Review collected in partnership with this hotel

Helpful?
2 Thank rosahalbert
Guillermo S, General Manager at Sol Cayo Guillermo, responded to this review

Dear loyal rosahalbert, We have enjoyed reading your comments. Thank you very much for reviewing your positive experiences on this site. It was a pleasure for us to have provided you the magic of Melia Hotels International by Sol Cayo Guillermo. We are passing on your congratulation to every single member of staff. We would like to have you back... More 

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Four Stars All Inclusive Resort with 268 rooms. Located in Cayo Guillermo,Cuba, in one of the most beautiful beaches, in the archipelago Jardines del Rey, near Playa Pilar and near one of the most beautiful coral reefs in the world. Known for its romantic and lush tropical vegetation. Recommended for families, couples, weddings and honeymoons.268 rooms: 135 standard, 96 Standard Ocean View, 37 Superior Standard 3 Dining Restaurants (Buffet),4 bars.An incredible natural paradise. ... more   less 

Additional Information about Sol Cayo Guillermo

Address: Jardines Del Rey | Cuba, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Guillermo
Price Range: $98 - $215 (Based on Average Rates for a Standard Room)
Number of rooms: 264
Reservation Options:
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Also Known As:
Sol Cayo Guillermo Hotel Cayo Guillermo
Sol Hotel Cayo Guillermo
Cayo Guillermo Sol Hotel
Sol Cayo Guillermo Cuba
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