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Sol Cayo Guillermo

Jardines Del Rey | Cuba, Cuba
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Sol Cayo Guillermo
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3,461 Reviews from our TripAdvisor Community

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Showing 2,491: English reviews
Buenos Aires, Argentina
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Staff, very friendly and willing to help. Amenities are the basic ones; it was low season and maybe because of that the hotel did not offer as many things as you could expect (for example, variety of restaurants or other places where to eat). It should be taken better care of.

Helpful?
Thank anamventuraa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I went to this hotel before we got married and had kids. It was a great family vacation. First time going to Cuba I didnt know what to expect but after the first day I fell in love with everything. People were great ofcourse, the grounds were nice and clean along with the rooms. The food was... More 

Helpful?
1 Thank Olja R
Manchester
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just love this hotel. Stayed here again 2nd and 3rd week in June and the improvements and redevelopment at this hotel are fantastic! The new restaurant is amazing and the variety of food is very good. As usual, my other half made a bee line for the salad bar and was always impressed. I love the pasta and meat... More 

Helpful?
5 Thank Nukleopatra
Guillermo S, General Manager at Sol Cayo Guillermo, responded to this review

Dear Nukleopatra, WOW! thank you for your lovely words. I'm happy to have clients as loyal as you are. Thanks for your comments and thank you for recommending us over the bad comments. That's show me how much you enjoy your holidays every year. I Hope to see you in september as many regulars are planning to visit us. I'm... More 

Bicester, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel is lovely! The most beautiful beach , big swimming pool surrounded by amazing gardens and with a sea view. This hotel is literally on the beach. Rooms are clean and spacious with either balcony on terrace. Restaurants and bars...not possible to come back home with extra weight ;) delicious food - every day so much to choose from.... More 

Helpful?
3 Thank Ania W
Guillermo S, General Manager at Sol Cayo Guillermo, responded to this review

Dear Ania W, Thank you for your loyalty and thanks for write your thoughts and experiences with us. glad to read we have been able to provide you with a very enjoyable holiday experience. Thank you so much for your comments on our facilities and services. We are very happy to read you have encountered our staff to be very... More 

Shepperton, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stay between the 23rd of June and the 10th of July, we arrived at 4pm and was promptly given our room details to which we discovered were right over in the corner which my health would be a problem getting to and from so my wife asked if we could change and they did so with no hassle, This... More 

Helpful?
3 Thank Hairyhamster2010
Guillermo S, General Manager at Sol Cayo Guillermo, responded to this review

Dear Hairyhamster2010, First of all, thank you very much for taking part of your time to write your comments on tripadvisor. My deepest apologies for failing on providing you with a positive holiday experience. We have change the maid and we are working for future stay not suffer things like you are saying. I passed my comments to all my... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We went to Sol Cayo Guillermo in April and all in all we had a great time. Our oldest son came with is and had a great first impression of Cuba. He definitely can't wait to go back. The food selection was awesome, never left the buffet disappointed. The beds in the room were comfortable and our room was always... More 

Helpful?
3 Thank Sheila G
Guillermo S, General Manager at Sol Cayo Guillermo, responded to this review

Dear Sheila G, Thank you so much for your lovely comments on our facilities and services. We are so glad to read your comments and share them with my team, especially with those you have so kindly mentionned! Thank you very much for your review. We are very happy to know we have been up to your expectations during your... More 

Montreal, Canada
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 269 helpful votes
4 of 5 stars Reviewed 1 week ago

I am still charmed by this small colonial hotel (268 rooms) that just celebrated its 20th birthday. As a repeated-customer since 2013 (4th stay in 3 years), I come here for its amazing staff (so friendly and caring), and for the gorgeous beach. The new General Manager, Guillermo, is focused on satisfied customers. My talk with him just confirmed its... More 

Helpful?
14 Thank Diane B
Guillermo S, General Manager at Sol Cayo Guillermo, responded to this review

Dear Diane B, First of all, I would like to thanks for your loyalty and your passion for this resort. Thank you for coming over the years and thanks for write your experince. I'm totally agree with your comments. I believe hotel has a soul, one that you can feel it as soon as you put your first foot on... More 

Llanelli, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed 12 times at various hotels in Cayo Guillermo & Cayo Coco. This is our 3rd time at Sol Guillermo and have found the one we will keep returning to now. We had a lovely welcome on arrival and had a fantastic 3 weeks holiday. All staff and management very friendly. Couldn't do enough for us. It was... More 

Helpful?
5 Thank vanda e
Guillermo S, General Manager at Sol Cayo Guillermo, responded to this review

Dear repeated vanda e, First of all, thank you very much for taking part of your time to write your comments on tripadvisor. we really appreciate it! we love enjoy having feedback from our clients.Thank you very much for your lovely words! They made us feel special, thank you for talking about everything: rooms, food, bars and our staff as... More 

Northampton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

First time to Cuba and what an experience, the country itself is beautiful but the people are just amazing. The staff at this hotel can not do enough for you, you can just feel the amount of pride they take in their jobs and the outstanding effort that's put into pleasing you and ensuring your holiday is one to remember... More 

Helpful?
7 Thank Sadie942
Guillermo S, General Manager at Sol Cayo Guillermo, responded to this review

Dear Sadie942, First of all, thank you very much for taking part of your time to write your comments on tripadvisor, we really appreciate it, as you said our staff is great! We think they are our asset, beach too, they make the difference and they make worth you have spent your holiday in Sol Cayo Guillermo. Please keep in... More 

London, Ontario
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We love returning yearly to this resort. The quaint, uniqueness ,with its country charm and fun loving staff sets the tone for new journeys. Excursions off resort provide a view of culture and the pulse of the Cubans. Walking the beautiful Caribbean beach and investigating the wildlife and ocean provides excitement for all. Rooms are comfortable,food choices in buffet or,restaurant... More 

Review collected in partnership with this hotel

Helpful?
5 Thank kimY4733XM
Guillermo S, General Manager at Sol Cayo Guillermo, responded to this review

Dear repeated kimY4733XM, We are so happy to read your review! Thank you very much for your generous comments on your recent stay with us. We are very glad to know that in spite of our accommodation standards we provided you with another holiday over your expectations. We truly hope to see you again in the future so please, keep... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Fitness Center with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Babysitting
  • Free Parking
Official Description (provided by the hotel)
Four Stars All Inclusive Resort with 268 rooms. Located in Cayo Guillermo,Cuba, in one of the most beautiful beaches, in the archipelago Jardines del Rey, near Playa Pilar and near one of the most beautiful coral reefs in the world. Known for its romantic and lush tropical vegetation. Recommended for families, couples, weddings and honeymoons.268 rooms: 135 standard, 96 Standard Ocean View, 37 Superior Standard 3 Dining Restaurants (Buffet),4 bars.An incredible natural paradise. ... more   less 

Additional Information about Sol Cayo Guillermo

Address: Jardines Del Rey | Cuba, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Guillermo
Price Range: $97 - $202 (Based on Average Rates for a Standard Room)
Number of rooms: 264
Reservation Options:
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Also Known As:
Sol Cayo Guillermo Hotel Cayo Guillermo
Sol Hotel Cayo Guillermo
Cayo Guillermo Sol Hotel
Sol Cayo Guillermo Cuba
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