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Sol Cayo Guillermo

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Sol Cayo Guillermo
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3,666 Reviews from our TripAdvisor Community

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Showing 2,601: English reviews
Kawartha Lakes, Canada
Reviewed yesterday NEWvia mobile

I have been to this resort many, many times. I have not been disappointed yet. The food is always good. There's something for everyone and it's always hot. The staff is wonderful, they go out of your way to make you feel so welcome. The rooms are comfortable and clean. Good value for an all inclusive resort.

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Helpful?
Thank jgiven
Brampton, Canada
Reviewed 6 days ago NEW

We stayed in Sol in the end of October, beginning of November. The weather was perfect, sunny with only one rainy day. But not that hot as in summer months. Our room was clean, with stunning ocean view. Despite of old furniture, we enjoyed our stay because all people were so welcoming and helpful. Intertainining team was excellent, with professional...

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Helpful?
3Thank Yuli222016
Nelido Arsenio C, Director of Sales at Sol Cayo Guillermo, responded to this review

Dear Yuli222016, I'm glad to read we have been able to provide you with a very enjoyable holiday experience. Thank you so much for your comments on our facilities and services. Our special appreciation for recommending us to your family and friends wrting you will be back. Please, email us when have rebooked, we will be just too happy to...

Hereford, United Kingdom
Reviewed 6 days ago NEW

I stayed here in June/July 2016 so my review is a bit late but I felt I needed to leave one for people like me who scoured these reviews before coming and worried I had booked the wrong place (to the point where I range the travel agent to try and change hotels). Thank goodness I didn't! I don't know...

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2Thank LuciaW
Nelido Arsenio C, Director of Sales at Sol Cayo Guillermo, responded to this review

Dear LuciaW, WOW! It was great we have meet your expectations. We are not perfect and some of clients expectations are high and hard to please. We are not a luxury resort but if you are looking for a nice beach to relax and a great service by friendly staff, we are the perfect resort for that. Thank you for...

Derbyshire, United Kingdom
Reviewed 1 week ago NEW

Staff are very friendly and can't do enough to make your say a memorable one. Rooms are very clean and cleaned on a regular basis. Food is excellent and there is a wide variety so you can always find something. Snacks are provided during the day. The hotel is situated a few yards from the beautiful white sandy beach. A...

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Helpful?
1Thank smith_robert646
Nelido Arsenio C, Director of Sales at Sol Cayo Guillermo, responded to this review

Dear smith_robert646, First of all, thank you very much for taking part of your time to write your comments on tripadvisor, we really appreciate it, as you said our staff is great! We think they are our asset, beach too, they make the difference and they make worth you have spent your holiday in Sol Cayo Guillermo. I hpe to...

Reviewed 1 week ago NEW

Spent two weeks with friends and had a fantastic time it was our tenth visit and as usual the staff were all great smiley and helpful at all times the new beach is fantastic and we will be returning the shows are unbeatable and a special thank you to John the barman who looked after us

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Helpful?
2Thank Kevin G
Nelido Arsenio C, Director of Sales at Sol Cayo Guillermo, responded to this review

Dear Loyal and lovely Kevin G, I'm so glad you have taking time to write a review. It is very appreciated from the staff and from managements. We feel honorable receiving comments from our repeated clients. We do hope time flight to have you one more time having coffee with some of your friends after show ends. Send our love...

Kitchener, Canada
Reviewed 1 week ago NEW

Don.t take all review seriously....some people expect to much from a 3rd world Country,Customer service exceeded all expatiation.Rooms are big. foods are hit and miss but will always find something you like.Beach is beautiful. Most staff friendly and helpful.

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Helpful?
2Thank mark l
Nelido Arsenio C, Director of Sales at Sol Cayo Guillermo, responded to this review

Dear mark l, WOW! thank you for your comments mark. it is really apprecited you have taken time to post it. I hope you can visit us one more time to enjoy our romantic & magic atmosphere, the one you have found & loved in Sol Cayo Guillermo, Have a lovely day! Best regards / Nelido Casay / Sales Manager

Kincardine, Ontario
Reviewed 1 week ago NEW

I have been there 3 times, always to Kiteboard and once to take my very elderly mother and.my sister there for a week of warmth. The hotel arranged for mum and sis to have adjoining rooms which worked out well. Rooms were adaquite and what is expected for cleanliness, t always found the staff fantastic. A natural warmth and desire...

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Helpful?
2Thank john_f_boardman
Nelido Arsenio C, Director of Sales at Sol Cayo Guillermo, responded to this review

Dear Repeated john_f_boardman, First of all, thank you very much for taking part of your time to write your comments on tripadvisor, we really appreciate it! we love enjoy having feedback from our clients, We hope to see you soon to Welcome you one more time. Have a great wekeend! Best Regards / Nelido Casay / Sales Manager

Sherbrooke, Canada
Reviewed 1 week ago NEW

Beautiful place and i recommandéd every body à good variaty food The staff number one Its the niciest place to relax and enjoy The nice view of the sea. Weve went several times and We still enjoy going there every year.

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2Thank gilles p
Nelido Arsenio C, Director of Sales at Sol Cayo Guillermo, responded to this review

Dear gilles p, It was great have a feedback from you and we loved it hear from you and we are so happy to know you have passed a good stance in our hotel. I do hope to see you here one more time enjoying the purity of the nature at Sol Cayo Guillermo style. Have a nice weekend! Best...

Ontario, Canada
Reviewed 1 week ago NEW

The nicest small Caribbean hotel we have visited. The staff are very friendly and helpful. The food is, great. Mojitos at the Cuban bar are a must in the late afternoon. The beach is amazing . We especially like the older single level cottages. Have been there many times.

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2Thank DeeOntario_Canada
Halifax, Nova Scotia
Reviewed 1 week ago

Wonderful staff, lovely grounds, clean rooms & world class beach... Lots of excursions to explore The islands of Cayo Guillermo, Cayo Coco and the cities of Moron and Ciego de Ávila on the mainland. Highly recommend the boat ride through the mangrove canals!

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Helpful?
3Thank Bonita H
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Four Stars All Inclusive Resort with 268 rooms. Located in Cayo Guillermo,Cuba, in one of the most beautiful beaches, in the archipelago Jardines del Rey, near Playa Pilar and near one of the most beautiful coral reefs in the world. Known for its romantic and lush tropical vegetation. Recommended for families, couples, weddings and honeymoons.268 rooms: 135 standard, 96 Standard Ocean View, 37 Superior Standard 3 Dining Restaurants (Buffet),4 bars.An incredible natural paradise. ... more   less 

Additional Information about Sol Cayo Guillermo

Address: Jardines Del Rey | Cuba, Cuba
Location: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Guillermo
Price Range: $94 - $274 (Based on Average Rates for a Standard Room)
Number of rooms: 264
Also Known As:
Sol Cayo Guillermo Hotel Cayo Guillermo
Sol Hotel Cayo Guillermo
Cayo Guillermo Sol Hotel
Sol Cayo Guillermo Cuba
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Questions & Answers

Here's what travelers have asked, with answers from Sol Cayo Guillermo staff and other travelers.
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Questions? Get answers from Sol Cayo Guillermo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean view is preferable ”
 of 5 bubbles Yuli222016, 6 days ago | Read review
“ask for a room second floor quiet room”
 of 5 bubbles LuciaW, 6 days ago | Read review
“rooms in the 800s close enough to all the facilities”
 of 5 bubbles kevingT6843JI, 1 week ago | Read review
“800 series is the best for lodging”
 of 5 bubbles marklX8368CW, 1 week ago | Read review
“Clean and big ”
 of 5 bubbles 664gillesp, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question