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Sugar Bay Barbados

Garrison Historic Area, Hastings Barbados
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19 and is temporarily closed until 10/30/2020.Read more
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Traveler (2257)
Panoramas (24)
Pool & Beach (634)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sugar Bay Barbados
Updated 06/26/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#1 of 7 hotels in Hastings
2020 Travelers' Choice Best of the Best
Sugar Bay Barbados is a newly renovated, 138 key, All-Inclusive Resort located on the majestic south coast of Barbados. Sited in the UNESCO World Heritage Garrison Historic Area, this property straddles a magnificent stretch of crystal clear turquoise waters. The lagoon itself is a fantastic swimming area with gentle waves lapping at white and pink sandy shores, sheltered by rows of coconut trees swaying in the trade-winds. Sugar Bay is not only two minutes outside of Bridgetown it is also right on the liveliest coast on island offering easy access to many different activities, places to see and dining opportunities. The Boho-Chic style property offers 5 restaurants, 5 bars with Premium Alcohol Drinks Free, excellent kids facilities, lush tropical gardens, spa, hair-salon, arcade and so much more is just waiting for you to visit and explore this island in the sun!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Secured parking
Pool / beach towels
Swimming pool toys
Outdoor pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Personal trainer
Bar / lounge
Coffee shop
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Game room
Water sport equipment rentals
Entertainment staff
Evening entertainment
Table tennis
Walking tours
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Neck massage
24-hour security
Baggage storage
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Separate living room
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Bay View
Ocean View
Languages Spoken
English, French, Spanish, German
1,531Reviews724Q+A100Room tips
Traveler rating
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Popular mentions
SanGrya wrote a review Sep 2020
Leicester, United Kingdom29 contributions22 helpful votes
We first stayed at this hotel not long after it reopened and we had a fabulous time. We were given a lovely suite overlocking the sea even though we’d only booked a signature room. We liked it so much that we decided to go back and get married there. Now, don’t get me wrong, we had an amazing time, but what let it down was the fact that we were allocated possibly the worst bedroom in the hotel - at the back, overlooking the car park, and right next to the air con vents that sounded like a freight train roaring through the bedroom all night and all day long. As returning guests, getting married there, it was just poor. It was far from romantic and not exactly where I’d want to sit and eat a special wedding room service breakfast! And there are lots of much nicer signature rooms there; the room we were given is subpar. This is where the hotel lets itself down really; just a lack of thoughtfulness from certain staff there. And I think any prospective bride and groom only booking a signature room, thinking that that might make a difference, should be aware!
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Date of stay: November 2019
Sleep Quality
Room Tip: Don’t go anywhere near the aircon vents!
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1 Helpful vote
CGLNYc1 wrote a review Aug 2020
New York17 contributions13 helpful votes
I have never stayed at a more horrible over priced ripoff misleading disaster of a resort in my life. First, the beds did not even fit me I’m 6’1. The shower flooded the bathroom as there was no shower door, the sink was filthy and the room was noisy all night. I sat down to eat lunch and watched a bird walk across the salad a staff member watched this and didn’t change the food ! Gross!!!! What other food was put out was worse than school food, inedible and disgusting lunch. The “premium spirits” were rail liquor, I asked for better and the best they could find was beafeater, that’s a low shelf where I’m from. Then we went to dinner where cats roamed the dining patio, the food was covered in gross bbq sauce, even the burgers were like hockey pucks. Went to the front desk and the 2 useless agents seemed completely unphased by my remarks, as if it was normal. She said try the sushi place and said it requires reservations and you can’t get in unless you have it, I asked how we make them she said with us or you call from the room. I said we were there for one night she said it’s full and dismissed me. After begging the sushi place to let us in the sushi chef saved the day as we hadn’t eaten all day at this point. The beach was tiny and the cushions were worn. The beach grill bar and pool, also poorly kept and filthy. We then attempted breakfast, another failure as they were jack hammering all morning so dust was flying into your powdered eggs and grease covered bacon. Even the fruit was poor, how do you mess up fruit..... we expressed our concerns at check out and again no reaction. They simply said we need the bracelets back or you’ll be charged. So I said cut it off of me, and provide me a receipt I gave it back, she said we can’t do that, I said how do I know I won’t be charged. She said “don’t worry” after literally saying they would charge us. I reached out to the GM - what a shame he was and even threatened me !! 0 of 5 would not recommend to anyone. Stay anywhere but here this place is a scam !!!
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Date of stay: September 2019Trip type: Traveled with family
3 Helpful votes
Mike S wrote a review Apr 2020
Cambridge, United Kingdom28 contributions35 helpful votes
Second visit to Sugar Bay and it never disappoints. Coming out of UK to the sunshine was just what we needed. A pleasure to spend a holiday here, with its wonderful location, great beach, and excellent staff. Nothing seems to have changed here since our last visit which is just how we like it and is what will make us keep coming back. We notice several remarks in reviews that this hotel is not worth the money. Opinions on quality are subjective and as far as we are concerned; if you feel you have had a fantastic holiday and it was worth the money, that's all that counts. We had a fantastic holiday. Great to see some of the staff from last year who work so hard to ensure we have a great time; one of the main strengths of this hotel. For us, Sugar Bay has all we need to come home refreshed and wanting to go back again next year. Some mentions; the dining room staff always greet you with with a smile and nothing is too much trouble. The ever-watchful Pedro the Catering and Hotel Services Manager is always around making sure all is well and his big smile and friendliness are a pleasure. The beach boys who make sure we have the umbrellas and share some friendly banter each day are brilliant. The room cleaning staff who always left our room so spotlessly clean. The staff in Sizzlers who were always so professional and would be an asset to any high quality restaurant and the chef and his team who produce amazing food. Sadly, the dreaded Virus reached out to Barbados . We started to receive notifications of restrictions of the number of flights coming in to take people home and after a day or so, there was talk of Grantleigh Adams airport closing altogether. Then we were told that we were cancelled on our flight home and had to wait 72 hours to find out when would go. We went to speak with the Virgin rep who came to the hotel most days for any information she may have had as to when we could go home. As I approached her, I was greeted by a loud panic striken voice to stay a distance from her and not to invade her space with oustreched hands urging me away. The other guests in the room were shocked at her manner but later stated that they received the same rudeness and off-handedness that we had. Whilst I can appreciate she was under great pressure, her ability to maintain a calm reassuring approach was not evident. Everyone got the same snapped out answer "Virgin will let you know" and then were dismissed from her presence. Luckily, one of the Reception staff contacted the Virgin offices in Bridgetown who confirmed we were on the flight back to London. The only drawback was that the flight was going to go back via Montego Bay in Jamaica to pick up more stranded travellers. All in all from leaving the hotel to stepping off the plane at Gatwick took over 20 hours!! At least we were home and many thanks to the Captain and Crew who gave us so much support and care on the flight home. Regardless, if all goes well, we will be returning to Sugar Bay next year to enjoy another great holiday.
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Date of stay: March 2020
Sleep Quality
Room Tip: Ocean view rooms are great
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9 Helpful votes
adywill06 wrote a review Mar 2020
8 contributions1 helpful vote
Wow, 2018 was so good we came back in 2019 with 5 friends, this place heaven on earth, by far the best customer service we have ever experienced, every single member of staff treated us like family. The food, entertainment, on site restaurants and breakfast chef Andrea made our stay so special, we got engaged on their sun drenched beach💖 and were definitely visiting again next summer !! Love to all resort staff.
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Date of stay: August 2019Trip type: Traveled as a couple
2 Helpful votes
Brian Jones wrote a review Mar 2020
Region of Waterloo, Canada1 contribution5 helpful votes
Lovely facility with excellent beach and very helpful beach and pool staff who will ensure that you get lounges and shade umbrellas (critical need if you want to avoid a sun burn) whenever you need them. Pool with swim up bar is quiet and protected. Beach is lovely with a 'breakwater' out from the shore so that swimming is in relatively calm water. Dining was quite good in the buffet area and absolutely excellent in the two specialty restaurants (one featuring sushi etc. and one focused on steaks). Bar service was courteous and prompt. Good selection of wines, spirits and beers. Al around, a very nice vibe. Some young children, but never a bother. Convenient location in the historic Garrison district. Downtown Bridgetown a short bus, cab, or reggae bus ride away. We've visited Barbados several times. It is a safe, friendly, hospitable island compared to many others. Locals appreciate the tourist industry. Barbados has excellent education and health care systems for its citizens and there is very little evident poverty and no evidence that we have ever seen of racial discourd. Nice comfortable place to visit.
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Date of stay: February 2020
Room Tip: All good as far as we could tell. Just a matter of preference whether you want to overlook the...
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3 Helpful votes
$345 - $767 (Based on Average Rates for a Standard Room)
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Amaryllis Beach Resort
CaribbeanBarbadosChrist Church ParishHastings
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Frequently Asked Questions about Sugar Bay Barbados
Which popular attractions are close to Sugar Bay Barbados?
Nearby attractions include Barbados Garrison (0.3 miles), Chamberlain Bridge (0.2 miles), and Mallalieu Motor Collection & Car Museum (0.3 miles).
What are some of the property amenities at Sugar Bay Barbados?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Sugar Bay Barbados?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sugar Bay Barbados?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sugar Bay Barbados?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Sugar Bay Barbados?
Conveniently located restaurants include Buzo Osteria Italiana, Mama Mia Italian Deli & Pizzeria, and Sizzle Steakhouse.
Are there opportunities to exercise at Sugar Bay Barbados?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does Sugar Bay Barbados have an airport shuttle?
Yes, Sugar Bay Barbados offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sugar Bay Barbados?
Yes, dry cleaning and laundry service are offered to guests.
Does Sugar Bay Barbados offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sugar Bay Barbados?
The staff speaks multiple languages, including English, Spanish, French, and German.