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Hotel Baia del Sorriso

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Traveler (186)
Room & Suite (62)
Pool & Beach (17)
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Overview
  • Excellent14%
  • Very good44%
  • Average21%
  • Poor12%
  • Terrible9%
3 weeks ago
“Fun place to stay, service very good”
May 26, 2015
“A very nice place for a relaxing stay at the beach”
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (355)
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11 - 14 of 14 reviews
Reviewed July 6, 2011

We travelled to this "hotel" from Hungary by car, and never ever met such negligent hotel management and poor service before anywhere in Europe. There is no parking space for foreign travellers, only for guest from Italy and for the hotel manager (who parked his...More

1  Thank Fot22
Response from BAIACastiglioncello, Direttore at Hotel Baia del SorrisoResponded May 25, 2012

Dear Customer, Thank you for having published your review on our hotel. We are really sorry that your stay did not live up your expectations. What surprise are the contents of your critics. Our reception staff speaks fluently (in addition to Italian) English, French, Spanish,...More

Reviewed July 6, 2011

Arrival: No parking space (despite what they advertise)- we were told to take our car half a mile up the road and take the steps back down to the hotel. Later we found out at least half the spaces are taken by the staff. 1st...More

1  Thank armosa
Response from BAIACastiglioncello, Direttore at Hotel Baia del SorrisoResponded May 17, 2012

Dear Customer, Thank you for having published your review on our hotel. We are really very sorry that your stay did not live up your expectations. What surprise are criticisms about our cuisine, that is at the highest level, as demonstrated by the several acknowledgments...More

Reviewed August 8, 2008

Heavily overpriced, pretentions and impressions from pictures and description give false and flattered image So called private beach was also used by non-hotelguests simply by entering through a non closed doorway in a wall on the side of the beach. Sea in front polluted by...More

14  Thank medic_voorschoten
Reviewed August 19, 2007

This hotel is run down, neglected and the furniture and decor is dated. It stands on a 4* site overlooking the bay but the hotel has sadly been neglected. Although it is classed as a 3* it should only be a 1*. A hotel with...More

2  Thank VollyDolly
Response from BAIACastiglioncello, Direttore at Hotel Baia del SorrisoResponded October 24, 2013

Dear Customer, Thank you for posting your comments on our hotel. We are sorry that your stay was not up to your expectations. In particular, we were surprised by the definition of the room assigned to you. Our rooms, from which you can enjoy an...More

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About
Amenities
Top amenities
Beachfront
Restaurant
Free Internet
Free Parking
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
$79 - $147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$79 - $147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (186)
Room & Suite (62)
Pool & Beach (17)
Dining (11)
Family and Play Areas (1)
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Room Tips
"Recommend to select a room with view on the sea .."
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