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Hotel Baia del Sorriso

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Hotel Baia del Sorriso
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265 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Verona, Italy
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

This is a beautiful building in a strategic position. Perfect for a relaxing holiday in front of the beach. The sea is just under the hotel and Castiglioncello in a quiet place, not exactly trendy but perfect for a calm holiday with a beautiful view. The hotel can be reached from the railway station of Castiglioncello with a walk of... More 

Helpful?
1 Thank Fausto_VR
mulhouse
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 8, 2013

We just spent one night ( 02 to 03 May 2013 ) in this hotel The ratio price - quality is ok Very nice staff always ready to help but ! The information concerning the parking is not correct ! One very small park place next to the hotel and the second one in the woods .. You will use... More 

Helpful?
4 Thank roland50Mulhouse
BAIACastiglioncello, Responsabile reception at Hotel Baia del Sorriso, responded to this review
Google Translation

Gentile Cliente, ci felicitiamo che il nostro Staff sia stato di suo gradimento; Ci dispiace per non averle spiegato bene... More 

Stockholm
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed October 1, 2012

Arguably the best location in Castiglioncello, with a perfect view over the bay and a staircase down to the sea and the beach, but nevertheless not necessarily a good deal. The hotel as such offered a small room of rather substandard kind, with a distinct smell of bad pipeing, which although sprayed intensly by the staff recurred later in the... More 

Helpful?
3 Thank Karl A
BAIACastiglioncello, Direttore at Hotel Baia del Sorriso, responded to this review

Dear Customer, Thanks for posting your review on our hotel. We are happy you have so much appreciated the breathtaking view over the crystal-clear sea of Quercetano Bay, which can be reached by a comfortable external staircase or by an internal lift, as well as the kindness and professionality of our staff. We hope that this will make us forgive... More 

Travelers are raving about these Castiglioncello hotels

Texas USA
Level Contributor
240 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed September 11, 2012

Very old Hotel and very dated but pretext clean Your shower is in the main bathroom with no shower or bathtub just a shower head next to the toilet and turn her on the drain is in the center of the bathroom floor and doesn't drain very quickly so you could need a snorkel !! Unique. Get ready to walk... More 

Helpful?
Thank Steve48Texas
BAIACastiglioncello, Direttore at Hotel Baia del Sorriso, responded to this review

Dear Customer, Thanks for posting your review on our hotel. We are happy you have so much appreciated the breathtaking view over the crystal-clear sea of Quercetano Bay. We hope that this will make us forgive the small niggles you have found in our hotels, a beautiful early century Liberty villa that would require perhaps a little restyling. From our... More 

Den Bosch, The Netherlands
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 29, 2012

Rooms with perfect seaview. They are rather basic and small. Staff is friendly and helpfull. Especially mrs. Dona Morozzi is a charming and professional receptionist. Breakfast is Italian and poor (plastic cups !). It's a pity that the hotel has no chairs etc on the beach. You have to rent chairs and umbrellas on a nearby beachbar.

Helpful?
Thank Wilmer S
Management response:

Dear Customer, thank you for having published your review on our hotel. We are really happy you spent a very nice holiday. We are glad that you fully appreciated the splendid location of our hotel, overlooking Quercetano Bay, and the splendid sea view enjoyed from all our rooms, but above all… what we put more passion in: the reception and... More 

Budapest, Hungary
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 25, 2012

The hotel's location is excellent, our room had a view on the below cliffs and the bay. The room was nice, and the staff was kind. The hotel's restaurant was very good, with very nice personnel and wonderful fresh seafood. Having read some reviews, I should add that all I heard at night was the sound of waves hitting the... More 

Helpful?
1 Thank Sambor R
BAIACastiglioncello, Direttore at Hotel Baia del Sorriso, responded to this review

Dear Mr. and Mrs. Ryszka, "thank you" from our staff for the wonderful review you have written about our hotel! We are really happy you spent a very nice holiday. We are glad that you fully appreciated what we put more passion in: the reception and care of our customers, unique and special, the pleasures of Italian cooking, that can... More 

Tallinn, Estonia
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 15, 2012

I generally like hotels with character and this is one of such places. Our room had a breathtaking view from the balcony and was clean and comfortable in general. The breakfast was light but dinner excellent. On the negative side there is a railroad quite close to the hotel and the occasional trains make some noise that could bother some... More 

Helpful?
Thank kaljuorav
BAIACastiglioncello, Direttore at Hotel Baia del Sorriso, responded to this review

Dear Customer, Thanks for posting your review on our hotel. We are happy you have spent a very nice holiday, appreciating both the delights of our restaurant and the breathtaking view over the crystal-clear sea of Quercetano Bay. We are really happy to announce that also this year the beach of Castiglioncello has been awarded with the Blue Flag: a... More 

San Pedro Sula, Honduras
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed May 6, 2012

They really need to improve about almost everything, service is the worst, rooms are awful. I think I said enough.

Helpful?
1 Thank Damaris A
BAIACastiglioncello, Direttore at Hotel Baia del Sorriso, responded to this review

Dear Customer, thank you very much for having posted your comments on our hotel. We apologize that your stay hasn’t been so good as expected. In particular, we regret that our staff, always so helpful and friendly, was up to your expectations. I apologize for this, assuring you for the future an increasing attention to the quality of our services.... More 

Florence
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed September 7, 2011

Lovely location and marvelous view from our window. The room wasn't too large but didn't feel uncomfortable. The bathroom was ok, everything worked. The windows have to stay closed or the noise of the trains passing by from the near railway will not allow you to sleep. However, since the air conditioning was well working, we could keep the windows... More 

Helpful?
2 Thank Sunnyval73
BAIACastiglioncello, Direttore at Hotel Baia del Sorriso, responded to this review

Dear Customer, thanks for posting your review on our hotel. We are particularly pleased for your appreciation about our restaurant, which offers a wide choice of sea and earth dishes of the best culinary traditions of our region. Thank you very much for your compliments about the room, all sea view, overlooking the beautiful Quercetano Bay. We apologize that breakfast... More 

Budapest, Hungary
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 6, 2011

We travelled to this "hotel" from Hungary by car, and never ever met such negligent hotel management and poor service before anywhere in Europe. There is no parking space for foreign travellers, only for guest from Italy and for the hotel manager (who parked his BMW in two parking places... no comment..). The bathroom was terrible, the shower tap didn't... More 

Helpful?
1 Thank Fot22
BAIACastiglioncello, Direttore at Hotel Baia del Sorriso, responded to this review

Dear Customer, Thank you for having published your review on our hotel. We are really sorry that your stay did not live up your expectations. What surprise are the contents of your critics. Our reception staff speaks fluently (in addition to Italian) English, French, Spanish, Russian, Czech, Polish and Ukrainian. A receptionist is Russian mother tongue, another is interpreter, graduated... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Free Parking
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
Services
  • Free Parking
  • Concierge

Additional Information about Hotel Baia del Sorriso

Address: Via Aurelia 1023 | Baia del Quercetano, 57016 Castiglioncello, Rosignano Marittimo, Italy
Location: Italy > Tuscany > Province of Livorno > Rosignano Marittimo > Castiglioncello
Price Range: $73 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Baia del Sorriso 3*
Number of rooms: 32
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