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Matina Pefkos Aparthotel

Traveler (640)
360
Panoramas (15)
Room & Suite (241)
Certificate of Excellence

About

#7 of 33 hotels in Rhodes
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
Situated just 50 metres from Pefkos main beach, the Matina hotel is the perfect location for a relaxing yet unforgettable holiday. The peaceful location and the friendly, fun atmosphere appeal to all types of guests, from families to couples and everything in between. Most importantly, we, the management and all staff at the hotel will do our very best to ensure the only thought in your mind when leaving the hotel is the idea of coming back again!
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Property amenities
Pool
Free parking
Restaurant
Free Internet
Bar/Lounge
Airport transportation
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Kitchenette
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
1,287Reviews
160Q+A
100Room tips
Traveler rating
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  • 25
  • 8
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Popular mentions
Nice place to stay. Friendly staff. Good food. Unfortunately the beds were sooooo hard and only 3ft wide!!! Hotel was just mins from the beautiful beach. Plenty of restaurants and shops nearby with a well stocked supermarket on the doorstep. We loved everything about the place
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Response from Stefanos P, General Manager at Matina Pefkos Aparthotel
Responded today
Hello Pip20 Thank you for taking the time to post your recent review of the Matina Pefkos Aparthotel. We’re always grateful to guests who take the time to review their stay and appreciate the opportunity to take on board and respond to our guests feedback. Your positive comments regarding the staff, rooms, facilities and the Hotel overall were wonderful to read and it’s good to know that are getting things right and that these things had such a positive impact on your holiday. We would like to take the opportunity to respond to your comment with regards to the beds. Our single beds are actually larger than a standard single sized Hotel bed and generally our guests have the 2 beds together offering a larger than double bed sized bed. As a Hotel, in order to cater to all of our guests, we feel it more appropriate to offer 2 x single beds that canoe pushed together rather than a double bed that cannot ever be separated. This is a Hotel industry standard. I hope this clarifies the points that you mentioned. Once again, thank you for your review and we hope to have the opportunity to welcome you back to the Hotel again in the future. Kinds Regards Stefanos Pallas
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+1
Our room was just terrible, it had no proper windows. There was 2 tiny windows, one dirty in the bathroom and the other with a busted mosquito net in the kitchen (pictures). The one in the bathroom did not closed properly, maintenance guy came and just put a screw through so you
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We stayed here for 11 nights as 2 couples in 2 apartments. We were swiftly shown to our rooms as we arrived in the rain and we were very happy with both rooms. Clean, spacious and well equipped. We had issues with no hot water for first couple of days and a toilet that
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Response from Stefanos P, General Manager at Matina Pefkos Aparthotel
Responded today
Hello John827132 Thank you so much for your lovely comments following your holiday at the Matina Aparthotel Pefkos. It’s wonderful to hear that our Hotel has offered you a warm welcome and you enjoyed your stay with us. It was good to know that you found your room and the resort in general to be of a high standard and the standard of cleaning to be good. It was also great to read your positive comments regarding the additional facilities at the Hotel such as the snack bars and pool facilities. We do aim to offer our guests convenience as well as value for money so it’s great to see that we have got this balance right. We are sorry that you experience a minor issue in exchanging a coffee for a cappuccino in our Pool Bar. Unfortunately as the coffee comes as part of the breakfast, our system will not allow to simply pay to upgrade to a different drink. Our waitress was correct in advising you this, and the only alternative would have been to charge you for a cappuccino and serve you the coffee also. We're sorry that this minor issue put you off visiting the pool bar for the rest of your holiday. Once again, many thanks for taking the time to write your review and we hope to have the opportunity to welcome you and your family back to the Hotel again in the future. Kind regards Stefanos Pallas
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We stayed at the Matina for 10 days from 25th April (the day they opened!) to 5th May. The hotel was clean, tidy, staff were friendly and efficient and the apartments were more than adequate and a good size, not luxurious but for the price we paid for the holiday we felt like
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Response from Stefanos P, General Manager at Matina Pefkos Aparthotel
Responded 2 weeks ago
Hello Chez76 Thank you so much for your lovely comments following your holiday at the Matina Aparthotel Pefkos. It’s wonderful to hear that our Hotel has offered you a warm welcome and you enjoyed your stay with us. It was good to know that you found your room and the resort in general to be of a high standard and the standard of cleaning to be good. It was also great to read your positive comments regarding the additional facilities at the Hotel such as the People bar and Meltemi restaurant. We do aim to offer our guests convenience as well as value for money so it’s great to see that we have got this balance right. Once again, many thanks for taking the time to write your review and we hope to have the opportunity to welcome you and your family back to the Hotel again in the future. Kind regards Stefanos Pallas
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I've just returned home from my brief visit to Pefkos and seeing my "Pefkos and Matina family" who always give me such a huge genuine welcome. It's such a safe place to stay, where everyone is happy to look after you and ensure that your stay is a good one. Management,
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Response from Stefanos P, General Manager at Matina Pefkos Aparthotel
Responded 2 weeks ago
Hello Valerie Thank you for taking the time to post your recent review of the Matina Pefkos Aparthotel. We’re always grateful to guests who take the time to review their stay and appreciate the opportunity to take on board and respond to our guests feedback. Your positive comments regarding the staff, rooms, facilities and the Hotel overall were wonderful to read and it’s good to know that are getting things right and that these things had such a positive impact on your holiday. In light of your wonderfully positive review, we are unsure as to why you have only rated the hotel as 4 and not 5 stars. If you advise the reason that you did not rate 5 starts then we can work on improving our guest experience for the future. Once again, thank you for your review and we hope to have the opportunity to welcome you back to the Hotel again in the future. Kinds Regards Stefanos Pallas
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PRICE RANGE
$43 - $182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
matina aparthotel hotel pefkos
LOCATION
GreeceSouth AegeanDodecaneseRhodesPefkos
NUMBER OF ROOMS
146
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