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Chateau de L'ile

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322 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Tarporley, United Kingdom
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Hotel on the outskirts of Strasbourg in a very quiet and quaint area with good access and parking. Pleasant and helpful reception, room functional although decoration a little tired. Dinner was fine although a little overpriced - breakfast good selection

Helpful?
Thank ken b
Paphos, Cyprus
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Really the reviews here are all very good, the location is perfect and as somebody else said perviously just get on the tram form here straight into Strasbourg. The star here really do go out of there way to help you, nothing but nothing is too much trouble. They could not have been more helpful. The Hotel itself is very... More 

Helpful?
Thank CamMarch
Odense
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Old castle with friendly staff and very quiet and beautiful garden. Nice spa with a good indoor pool. Very close to Strasbourg just take the Tram into the town it's easy and very cheap. We would very much come another time.

Helpful?
Thank Thomas B
Port Saint Lucie, Florida
Level Contributor
109 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Great help at reception, could'nt be more helpful. Different choices of rooms, excellent professional service at dinner and breakfast. I highly recommend it. Sorry I did not stay long enough. 6 miles from airport.

Helpful?
Thank Anicka70
Ayr, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed May 22, 2016

Booked through small luxury hotels and I was extremely disappointed. Hotel is in need of a massive refurb. Paint flaking from wood surrounds. Furniture looks old and worn. Bar was a disappointment. Our room was adjacent to a coach party of younger people who partied til the early hours. We complained 3 times, but were met with a rude young... More 

Helpful?
2 Thank TweenyD
Chateaux_hotels_gef, Responsable réception at Chateau de L'ile, responded to this review

Dear Madam, Dear Sir, I thank you for having taken the time to leave your comment on tripadivsor website in order to help us to improve our services. I regret to read that you have not been satisfied of your stay. I please you to accept my apologies because we have failed to give you satisfaction. I am sorry that... More 

Strasbourg, France
Level Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 2, 2016

Great afternoon spent at the spa with friends and then dinner in the Bistro. Very friendly and helpful staff. Great value for money if you purchase the voucher including a treatment, access to the spa with lunch or dinner. The food was excellent, well presented and accompanied by local wines. Only down side was the size of the changing facilities... More 

Helpful?
1 Thank Gail M
Geneva, Switzerland
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed March 13, 2016

This is our second visit to this hotel and we weren't disappointed again. Slightly out of season so very quiet, a lovely room in the chateau part of the hotel, we had a junior suite and as well as everything we needed there were luxuries for our child too ! Sweets, a mini kuglhof and even a toy stork !... More 

Helpful?
1 Thank Roger W
France
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed February 17, 2016

Nous avons passé le week-end du Saint Valentin à l'hotel. C'était notre premier passage à cet hotel, dans une chambre du chateau (important à noter). The reception is very friendly although they forgot to give us the internet password. The room was a dream. We had room 5 situated in a tower: fabric wallpaper, baldaquin bed, perfectly laid out, clean... More 

Helpful?
1 Thank Marc H
australia
Level Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed January 29, 2016

If you are looking for somewhere to stay outside of a big city hotel this may just be what you are looking for. We stayed here for four nights recently and were not disappointed. We had a lovely suite with a view over the expansive gardens. The bed was very comfortable, the room large, and internet was good. There was... More 

Helpful?
Thank lucyAustralia
Basel, Switzerland
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed January 12, 2016 via mobile

It was a lovely, if not quirky, old chateau. The spa was very basic. Unfortunately, the steam room was not very steamy or hot, and had mood lighting that changed color, so not very relaxing. The sauna was too hot to sit it, and the jacuzzi wasn't very hot at all. We had a lovely meal at the hotel. Overall,... More 

Helpful?
Thank Totentanz
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
At the gateway to Strasbourg, come and discover the Château de l’Ile and its 62 rooms. Enjoy the charm of its service, its restaurants and its spa, in the heart of a beautifully preserved natural area.The Château de l’Ile also hosts your professional and private events in its 12 reception rooms and outdoors in its delightful grounds.Comfort and tranquillity in the heart of the European capital ! ... more   less 

Additional Information about Chateau de L'ile

Address: 4 quai Heydt, 67541 Ostwald, Strasbourg, France
Location: France > Alsace > Bas-Rhin > Strasbourg > Ostwald
Price Range: $140 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Chateau de L'ile 5*
Number of rooms: 62
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Also Known As:
Chateau De l`Ile Hotel Ostwald
Chateau De l Ile Ostwald
Chateau De L'Ile Strasbourg/Ostwald, France
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