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Chateau de L'ile

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308 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Port Saint Lucie, Florida
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great help at reception, could'nt be more helpful. Different choices of rooms, excellent professional service at dinner and breakfast. I highly recommend it. Sorry I did not stay long enough. 6 miles from airport.

Helpful?
Thank Anicka70
Ayr, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed May 22, 2016

Booked through small luxury hotels and I was extremely disappointed. Hotel is in need of a massive refurb. Paint flaking from wood surrounds. Furniture looks old and worn. Bar was a disappointment. Our room was adjacent to a coach party of younger people who partied til the early hours. We complained 3 times, but were met with a rude young... More 

Helpful?
2 Thank TweenyD
Chateaux_hotels_gef, Responsable réception at Chateau de L'ile, responded to this review

Dear Madam, Dear Sir, I thank you for having taken the time to leave your comment on tripadivsor website in order to help us to improve our services. I regret to read that you have not been satisfied of your stay. I please you to accept my apologies because we have failed to give you satisfaction. I am sorry that... More 

Strasbourg, France
Level Contributor
45 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 2, 2016

Great afternoon spent at the spa with friends and then dinner in the Bistro. Very friendly and helpful staff. Great value for money if you purchase the voucher including a treatment, access to the spa with lunch or dinner. The food was excellent, well presented and accompanied by local wines. Only down side was the size of the changing facilities... More 

Helpful?
1 Thank Gail M
Geneva, Switzerland
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed March 13, 2016

This is our second visit to this hotel and we weren't disappointed again. Slightly out of season so very quiet, a lovely room in the chateau part of the hotel, we had a junior suite and as well as everything we needed there were luxuries for our child too ! Sweets, a mini kuglhof and even a toy stork !... More 

Helpful?
1 Thank Roger W
France
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed February 17, 2016

Nous avons passé le week-end du Saint Valentin à l'hotel. C'était notre premier passage à cet hotel, dans une chambre du chateau (important à noter). The reception is very friendly although they forgot to give us the internet password. The room was a dream. We had room 5 situated in a tower: fabric wallpaper, baldaquin bed, perfectly laid out, clean... More 

Helpful?
1 Thank Marc H
australia
Level Contributor
74 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed January 29, 2016

If you are looking for somewhere to stay outside of a big city hotel this may just be what you are looking for. We stayed here for four nights recently and were not disappointed. We had a lovely suite with a view over the expansive gardens. The bed was very comfortable, the room large, and internet was good. There was... More 

Helpful?
Thank lucyAustralia
Basel, Switzerland
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed January 12, 2016 via mobile

It was a lovely, if not quirky, old chateau. The spa was very basic. Unfortunately, the steam room was not very steamy or hot, and had mood lighting that changed color, so not very relaxing. The sauna was too hot to sit it, and the jacuzzi wasn't very hot at all. We had a lovely meal at the hotel. Overall,... More 

Helpful?
Thank Totentanz
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 5, 2016 via mobile

Enjoined a short stay. Great place, nice service, fantastic food and wine, nice spa. Very service minded staff and a easy to be place. Good location quite easy to find. Works well with a walkaround in the surroundings.

Helpful?
Thank Per J
1 review
4 of 5 stars Reviewed October 7, 2015

The hotel is really good and it has a fantastic view around. The rooms are clean and the courtesy of the personell is very good. A bit high price but not excessive for this hotel. A great location for cerimonies

Helpful?
Thank Elena M
UK
Level Contributor
98 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed September 22, 2015

Stayed for one night on a secret escapes deal. Lovely room, great pool and brilliant breakfast. Not much more to say as it was a very nice stay. Staff were really friendly as well. We didn't eat here, but the restaurant did look nice.

Helpful?
Thank Twizbe
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
At the gateway to Strasbourg, come and discover the Château de l’Ile and its 62 rooms. Enjoy the charm of its service, its restaurants and its spa, in the heart of a beautifully preserved natural area.The Château de l’Ile also hosts your professional and private events in its 12 reception rooms and outdoors in its delightful grounds.Comfort and tranquillity in the heart of the European capital ! ... more   less 

Additional Information about Chateau de L'ile

Address: 4 Quai Heydt, 67540 Ostwald, Strasbourg, France
Location: France > Alsace > Bas-Rhin > Strasbourg > Ostwald
Price Range: $156 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Chateau de L'ile 5*
Number of rooms: 62
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Also Known As:
Chateau De l`Ile Hotel Ostwald
Chateau De l Ile Ostwald
Chateau De L'Ile Strasbourg/Ostwald, France
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