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Hotel La Serena

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Hotel La Serena
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147 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Bowral, Australia
Level Contributor
54 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We found this small hotel online whilst on a driving trip in June 2016. The access by car to the hotel parking is via narrow old streets and quite steep and narrow driveway, but that's nothing unusual in Europe. The hotel is decorated in a minimalist but very comfortable style with polished concrete floors in our room, perfect for the... More 

Helpful?
Thank GuitarmanBowral
Guernsey, United Kingdom
Level Contributor
47 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed 1 week ago

It is down a little windy road but is easy to find with GPS. If you need parking you have to pre book which we did for a very reasonable euro 11 a night. The parking is quite tight but fine and very secure - there is an extrance right to the hotel lift so is very convenient. The hotel... More 

Helpful?
Thank Cla2345
Frankfurt, Germany
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 19, 2016

First the positive: the hotel is very beautiful and rooms are really tasteful furnished. But the service is rather poor. Breakfast offers very limited choices, nobody serves you, but you have to go and ask for the coffee yourself. All in all the service is not too friendly and attentive, what I think you could expect in a hotel of... More 

Helpful?
Thank Susanne S
laserena1, Director de Relaciones con Clientes at Hotel La Serena, responded to this review

Dear Susanne, First of all, thanks for taking the time to write an opinion. We are very pleased that you like our hotel that much, but very sorry that you had that impression about our staff. We do try to give the best breakfast we can, and actually we are very famous for that, but I guess we are not... More 

UK
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 15, 2016

Lovely hotel in old Altea. Relaxed atmosphere, lovely staff, clean rooms with quirky modern furnishings, patio, pool, what more can you ask? Oh yes, good breakfast too. I look forward to returning. There is a Michelin chef working the restaurant if that is your thing.

Helpful?
Thank garryj99
laserena1, Director de Relaciones Públicas at Hotel La Serena, responded to this review

Dear Garry, Thank you sooo much for your kind words, we are very happy that you think this about us and thanks for taking the time to share it!! You will be very welcome any time you would like to come back. Best regards, Hotel La Serena More 

Galway
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed May 12, 2016 via mobile

Stayed here for four nights and would recommend if you are visiting Altea as the location is excellent. Rooms nice, great shutters on the Windows allow you to sleep on a little later than usual. Only downside was the breakfast selection was not great with very little on offer but I think this was because we visited at a quiet... More 

Helpful?
Thank Carrabaun
laserena1, Director de Relaciones Públicas at Hotel La Serena, responded to this review

Dear guest, Thank you so much for taking the time to recommend our hotel, we were very pleased to have you. We are sorry that you did not find the breakfast enough, we are always open for any suggestion or special need. We wish you would tell us that because we would explain that we could cook anything extra that... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 8, 2016 via mobile

Hotel La Serena Altea was a wonderful finale to an Andalucian holiday in this beautiful hillside town of whitewashed houses and buildings looking out to the blue Mediterranean. A stunning contemporary interior with clever architectural alterations made this interior designer feel right at home with fabulous textural and sensuous fabrics framing the windows, doors and pendant lights. The art work... More 

Helpful?
Thank Cathy C
laserena1, Director de Relaciones Públicas at Hotel La Serena, responded to this review

Dear Cathy, Thank you sooo much for your lovely opinion!!It was so nice to have you. You were great guests and we enjoyed your stay a lot. Thank you sooo much for the art book you gave us, your friend is very talented and we keep showing it to everyone interested on art. Our best wishes for you and your... More 

Sheffield, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 9, 2015

This is the second time we have stayed at this hotel but this time had one of the rooms with a balcony and sea view. It was lovely to be able to sit on the balcony with a cold drink. The staff were helpful but I did have to ask for tea and orange juice on our last morning at... More 

Helpful?
1 Thank Isobel B
Manchester, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 28, 2015

We spent four nights at this hotel and loved it.It was stylish without being pretentious and the breakfast was lovely.Our room was really spacious and comfortable with good quality toiletries and a fantastic shower.We had the long menu on our last night and it was a real experience again without any of the usual stuffiness which often accompanies michelin star... More 

Helpful?
1 Thank Catherine20328
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed September 20, 2015 via mobile

Positive stuff first: Waitress Andrea is lovely and nice. She laughed of my stupid jokes. And she smiled all the time. The terrace with the swimming pool is also nice. Negative stuff: I arrived late at night because my flight was delayed. The hotel clerk complained because of this. Like it was my fault the flight was delayed. Strange. I... More 

Helpful?
2 Thank ivarelykke
laserenaaltea, Gerente at Hotel La Serena, responded to this review

In the confirmation email we send to all our guests it can be read: “The reception is open from 8:00 to 24:00.”, and we advise the guests to let us know if they think their check in time would be later, for someone to stay at the reception. In your case, you never tried to contact us to warn that... More 

Spain
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 16, 2015 via mobile

Great boutique hotel. Staff very friendly, but not enough of them! Close to everything. Restaurant is amazing. Couple if small niggles made it short of 5 stars. Air conditioning in room is terrible, some of the fixtures are poor quality and although not the hotels fault at all, too many young children making it less than peaceful by the pool!

Helpful?
1 Thank Emma1234040
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
Official Description (provided by the hotel)
In 2005 we opened La Serena Altea, hoping to welcome travelers with our hospitality , show them the beauty of the Mediterranean and help them to discover all the little secrets and the gastronomic identity of this area. Today we can say that we have become one of the most appreciated hotels in the Costa Blanca, especially due to our delicious food and personal care for our guests . The whole team of La Serena, with Elia Albert as hostess, will warmly welcome you. ... more   less 

Additional Information about Hotel La Serena

Address: Calle Alba 10, 03590 Altea, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Altea
Price Range: $109 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel La Serena 3*
Number of rooms: 10
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