The location is a convenient to go for a safari. I prefer to stay CHC resthouse considering their services. The place I reserve few weeks ago through Booking.com. However when I checked whilst I drive to the place initial reply was the hotel doesn't informed my booking. The manager was kind enough to settle the matter & arange room at the arival. During my stay there I realized the place doesn't utilized property to get total benifit of the location. The dinner at the place was very very basic food. Quality of it also not upto the standers CHC maintaining at the other places, which I expirienced at Ella, Kithulgala,.Belihuloya , or evan Pussellawa & Ambepussa. Finaly I understood that there are very few staff to cater to guest & no any effort company get to attract. tuarisi pass through the place. This is a wasting national property,which easily can convert to a profitable business. …
The staff at this place is not at all friendly. You get the feeling that they do not want any guest to come there. The Wifi is only available in the dining area which is switched off at 9PM. And if you request them to switch it on they clearly refuse !! When we reached we requested him to get us a POT of tea and the person there says that 1 POT of tea is only for 1 person !! Even during the breakfast time he charged us extra for an omelette even though its included in the room tariff. Please avoid this place at any cost. There are many other good hotels available at this cost.
A decent Hotel .. not very expensive to live in.. rooms are average but then its ok if you are living alone.. For a couple it might be little small.. Staff in good and friendly.. Also i think i was the only one staying in that time..
Can only comment upon the food. The atmosphere was a bit stilted due to the vague link between the restaurant and the rest of the hotel. They could do with some background music, clearer menus or friendlier welcoming. The food itself was generally good. We went for some devilled items. The fish was excellent but the beef was a bit chewy.
The manager and the staff were so friendly,the room was so cozy,comfortable, well decorated,cool,with A/C and fan.The restaurant was poche,and had nice lankan and western meals. The location of the hotel is very central on the way to Trincomale beach and Sigiriya road. The beautiful view of playing monkeys,squarrels opposite of the road makes your stay unforgettable