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Vienna House Dream Castle Paris

TripAdvisor$152*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$273*
$152*
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$273*
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Vienna House Dream Castle Paris
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4,598 Reviews from our TripAdvisor Community

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Showing 2,802: English reviews
Chelmsford, United Kingdom
Reviewed March 17, 2013

Quite literally awful - rude staff, long check in queues, cold room, safe did not work, no food served other than bar 4-6.30 rubbish for kid friendly hotel. Not one apology when complained to manager - just looked blankly at us. Worst hotel ever stayed at and can say with confidence will never return.

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Helpful?
5Thank Steve L
GeneralManagerFR, General Manager at Vienna House Dream Castle Paris, responded to this review

Dear valued customer, Thank you for having chosen the Dream Castle Hotel for your last holidays at Disneyland Paris, as well as for your feedback. We would sincerely like to apologize that we did not fully meet your expectations during your stay with us. Be assured that we shared your comments about the friendliness of our employees, as well as...

london
Reviewed March 16, 2013

I went to The Dream Castle without a family, so can only guess how they cope with the very expensive prices charged by the hotel for food and drink. The hotel is much as you would expect of a purpose built property to serve The Disney Complex. The entrance is full of tatty Disney and other toys and as I...

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Helpful?
2Thank capetown123
GeneralManagerFR, General Manager at Vienna House Dream Castle Paris, responded to this review

Dear valued guest, We would like to thank you for having chosen the Dream Castle hotel, and for taking the time to write your detailed comments. Your feedback about the problems you encountered regarding the waiting time at our Front Desk, as well as the technical problem you encountered in your room took our full attention, and we would sincerely...

Kuwait City, Kuwait
Reviewed March 13, 2013

i have been in the hotel for new year eve i didn't see some thing waw or feel in Christmas and new year. it was normal stay with out any thing interest it, breakfast was limited . not friendly staff . i can say it is very normal hotel nothing bad and nothing very good.

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Thank SondusA
Reviewed March 12, 2013

5 years ago our holiday here was excellent on all levels. This year the staff attitude and service was very poor. Room dirty and my daughters bunk bed was unsafe. Also her light switch at the top bunk pulled out of the wall revealing bear wires. Bear wires on hair dryer in bathroom. Pink mould around shower errrrr in fact...

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1Thank Joposi
Belfast, United Kingdom
Reviewed March 8, 2013

Just got back from the Castle this evening - we were very sad to say goodbye to Dream Castle. Beds were unbelievably comfortable - so much so that it was difficult to drag ourselves out of them for breakfast each morning. Lovely toiletries were provided in the room. The room temperature was very warm, we were snug as bugs and...

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1Thank Tweetheart89
Lyon, France
Reviewed March 7, 2013 via mobile

The receptionist was in training an insisted I gave her a voucher when there was no need to, the reservation had been booked and prepaid and I had written proof. The room was average with loads of black marks on the walls. No separate shower from the bath in a 4-star hotel. The toiletries however were of good quality (l'occitane...

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2Thank Ppef
Durham, United Kingdom
Reviewed March 7, 2013

We stayed here in June 2012, with our children, aged 4 and 1, and had a fabulous time! We chose the hotel as it was better value than the Disney ones and my daughter loves castles and knights etc. First impressions were good and we were glad we'd chosen this hotel rather than the other 3 on the strip. Sure,...

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Thank Abi H
Reviewed March 5, 2013 via mobile

The beds were very comfortable, but the hotel could use freshing up. The rooms are very large the bathrooms are also a good size but the carpets could use a good clean. Breakfast is included, it's a buffet and is actually pretty good. The staff are friendly and helpful, but reception is always busy as the hotel appears to be...

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Thank Ambergenie
Copenhagen, Denmark
Reviewed March 5, 2013

Hotel had pluses and minuses Minus Super cheesy lobby understand the cliental they aim for but the games and mechanical ride machines could be placed anywhere else Water in room never got above luke warm There was no shower gel in our room for two days I even stuck the empty container on the sink and still wasn't replaced till...

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1Thank Brendishow
Merrick, New York
Reviewed March 2, 2013

Ever want to live in a castle? This did it for me. I'll never forget the first time I stepped out to the patio and saw the beautiful landscaping of the garden. Everything was just perfectly beautiful. The bus transportation was great. I think the Dream Castle is only the second pick up spot so there was always seats. If...

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2Thank Jeannine-and-Mark
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
A MAGICAL WORLD OF FAMILY FUN Vienna House Dream Castle in Paris is like a magical world in beautiful French garden surrounds, designed in the style of a historic palace. See your children's eyes widen when the Dream Castle mascot pays them a visit. With its perfect location, right by Disneyland(R) Paris, this hotel is the ideal holiday destination. ... more   less 

Additional Information about Vienna House Dream Castle Paris

Address: 40 avenue de la Fosse des Pressoirs, 77703 Magny-le-Hongre, Marne-la-Vallee, France (Formerly Dream Castle Hotel at Disneyland Paris)
Location: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Magny-le-Hongre
Price Range: $89 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vienna House Dream Castle Paris 4*
Number of rooms: 397
Reservation Options:
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Also Known As:
Hotel Dream Castle
Dream Castle Disney
Dream Castle Hotel Disneyland Paris
Dream Castle Hotel Paris
Dream Castle Hotel Disneyland Resort Paris
Castle Dream Hotel
Vienna House Dream Castle Paris Magny-Le-Hongre, France - Marne-La-Vallee
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Questions & Answers

Here's what travelers have asked, with answers from Vienna House Dream Castle Paris staff and other travelers.
227 questions
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Questions? Get answers from Vienna House Dream Castle Paris staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“2nd floor rooms facing gardens alot quieter then rooms opposite as an annoying drone from outside generator.”
mother1_12, 3 days ago | Read review
“Our room had a good view we were on the front but no noise”
F3103RIsandraw, 1 week ago | Read review
“Ask for the room overlooking the garden not the parking lot.”
MZedan, 1 week ago | Read review
“If going Disney take a water bottle and fill it up at breakfast! Will save you a lot of money in the park!”
bec1510, 1 week ago | Read review
“Higher floors would be better”
152kevino, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$152* /night
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Prices are for 1 room, 2 adults
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