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Hotel & Villas Playa Maya Resorts

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Traveler (22)
Pool & Beach (3)
Room & Suite (2)
Overview
  • Excellent26%
  • Very good25%
  • Average22%
  • Poor15%
  • Terrible12%
May 14, 2018
“badly maintained”
Aug 10, 2017
“not a hotel”
Free Wifi
Free Parking
Air Conditioning
Beachfront
Pool
Restaurant
Kitchenette
3 Star Hotel
All hotel details
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Reviews (40)
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1 - 5 of 18 reviews
Reviewed May 14, 2018

Personally I would not recommend this hotel to anyone... the only thing decent is the beach . The room we had was badly maintained and dirty ..The food in the restaurant had really gone down in quality and service A C didnt work . Service...More

1  Thank pickMerida
Reviewed August 10, 2017

very complicated to get to it, there is no bar, no restaurant. staff completely inadequate. We found it very expensive for the non-existing amenities. I would ask for my money back! a half of the pool is closed and dirty. Wifi did not work

1  Thank francescafuscolynch
Reviewed April 26, 2017

This is a collection of villas around 15 mins drive on an unpaved road from Celestun. The villas open straight onto the beach which is very deserted and beautiful with a great view of the sunset. Lovely pool as well. The villas are large with...More

4  Thank hennied07
Management response:Responded June 23, 2017

Thank you for your honest opinion. We have sent your comments to the affected staff. I apologize for this bad experience. It is very disappointing to hear what happened, but we hope you will give us another opportunity to show you that we have improved....More

Reviewed April 19, 2017 via mobile

The structure is wonderful both in term of location (swimming pool, rooms big, breakfast in front of the sea). But 1) far away from the small village with a white street ( 15' at least) 2) not available basic things such as drinking water (...More

2  Thank Rouge105
Reviewed April 11, 2017 via mobile

Perfect place to relax in a beautiful beach. It is a little far from downtown but you can take your groceries because there ir a kitchen. I went with my family (parents and kids) and we had an amazing time.More

2  Thank Mariana A
Management response:Responded June 23, 2017
Google Translation

Estimado cliente. Agradezco tus comentarios sobre nuestro hotel. Nos hace sentir orgullosos que se atiendan a las necesidades de nuestros...More

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About
Amenities
Top amenities
Pool
Beachfront
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Details
Price range
$99 - $146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette
Details
Price range
$99 - $146 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette
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Traveler (22)
Pool & Beach (3)
Room & Suite (2)
Dining (1)
Questions & Answers
Ask a question
Diana S
March 20, 2015|
Answer
Response from MHBSoDak | Reviewed this property |
Yes, the rooms that I experienced had air-conditioning. I am sure that they all do. In terms of a mini fridge, I would encourage you to contact the hotel. I wish I could be of more help.
0
Votes
Room Tips
"Some rooms have better view of the water. Wifi worked great in the lobby."
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