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Xixim Unique Mayan Hotel

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Km 10 Ant Carretera a Sisal, Celestun 97636 Mexico
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Traveler (489)
Pool & Beach (90)
Room & Suite (88)

About

#2 of 3 hotels in Celestun
Location
Cleanliness
Service
Value
XIXIM: a different alternative. Consciousness, love for intact nature, rediscovering yourself, high quality and the simplicity of our services are the secrets that we generously share in our paradise...Hotel XIXIM is an ecological paradise. Bordered by an unspoiled beach that stretches forever, a dwarf palm plantation and an abundance of indigenous vegetation, the environment here has always taken precedent over profit, in this very special, luxuriously rustic hotel. At present, we have 32 thatched cabanas, 24 junior suites with 2 four-poster double beds and 8 master suites with a king size bed, each with its own private verandah and en-suite bathroom. An extremely large thatched, double-story rondavel with sweeping views of the beach, golden sunsets and our pool area. Upstairs one will find El Santuario, our fully stocked bar and lounge area, and downstairs, our pride and joy, Restaurant Zaxim. The buildings dramatic thatched roof with the longest, straightest tree trunk supports, graphically canopy your occasion.Our Wellness Center as a set of architectural human and natural elements: palapas and mangroves, buildings and coastal dunes, windows overlooking the emerald-green sea, open spaces yet of intimate dimensions, each and every one of them integrated to the pristine nature.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Spa
Internet
Outdoor pool
Restaurant
Couples massage
Full body massage
Massage
Concierge
Non-smoking hotel
Laundry service
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Room features
Private balcony
Room service
Safe
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Ocean View
Languages Spoken
French, Spanish
502Reviews6Q+A52Room tips
Traveler rating
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Popular mentions
NickRider904 wrote a review Aug 2020
London, England, United Kingdom16 contributions10 helpful votes
Stayed at Xixim for a few days in March just before the Covid crisis hit the fan, and the memory of it has only improved with time. The location is fabulous, on a huge beach all to itself, and delightfully peaceful – there are giant (totally unthreatening) iguanas all over the place, and it's great for seeing birds. Our suite was lovely, very comfortable and spacious, with a terrace with choice of loungers or hammocks to watch the stars every night. Staff were very charming, friendly and helpful, and the food an enjoyable mix of Yucatán traditional and more international ideas, with plenty for vegetarians. OK the wifi is sometimes wobbly but in this location you can't have everything (not long ago you wouldn't even have had a phone line in a place like this). After months in lockdown we really miss it....
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Date of stay: March 2020
Rooms
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Room Tip: Get one facing the beach!
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User321x wrote a review Apr 2020
Munich, Germany1 contribution
Very friendly staff. The new manager does a great job! He brings in great ideas to make your trip an unforgettable experience. We had a great Mayan ritual with fire at sunset. Kids saw dolphins, snake, raccoons ... We hope we can come back!!!
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Date of stay: March 2020Trip type: Traveled with family
1 Helpful vote
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Response from Verena Gerber, Owner at Xixim Unique Mayan Hotel
Responded Apr 14, 2020
Dear User 321x In my name and in the name of all the staff that works in Xixim, Unique Mayan Hotel, I thank you for your outstanding review. I am very pleased you liked our pristine setting and that your kids had the opportunity to see wildlife in its habitat. Thank you also for the compliments on our staff and general manager. They appreciate those comments a lot. We sincerely hope, that we can be your host again in the near future. Please stay healthy with zest, Kind regards Verena Gerber
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Noemieptf wrote a review Mar 2020
2 contributions
We had a great time twice in this hotel with husband and kids! The place is stunning and the hosts very nice with guests. The location is absolutely unique, beautiful and special. Staying in this hotel during the flamingo season has been amazing to be able to enjoy the nature surrounding
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Date of stay: February 2020
Location
Service
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Response from Verena Gerber, Propietario at Xixim Unique Mayan Hotel
Responded Apr 4, 2020
Dear noemieptf, In my name and in the name of all the staff that works in Xixim, Unique Mayan Hotel, I thank you so much for your outstanding review. The greatest gift an hotelier can receive from its guests is that they come back. Thank you so much for doing so and for still finding our pristine place, which we try to take good care of, beautiful, amazing and enjoyable We obviously hope, that we can be your host again in the near future. Please take care and stay healthy. Kind regards Verena Gerber Owner
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seb s wrote a review Feb 2020
2 contributions
Very very expense for the quality of the services. No internet in all the hotel during more than 3 days. No hot water during one night. For an hotel which charge these kinds of price ...the services have to be good. Restaurant expensive. Swimming pool not very clean. We prefer going to the beach. In France it’s a one star hotel at best. One night to visit the Reserve is sufficient.
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from Verena Gerber, Other at Xixim Unique Mayan Hotel
Responded Apr 4, 2020
Dear 960sebs: Thank you for having taken your time to point us out your discomfort that gives us the opportunity to amend them in Xixim, Unique Mayan Hotel. Your perception is accurate and indeed, right now, we are not a 5 star hotel. We had some of a turmoil in Xixim and we had to renew all of our staff as they were acting against the company policies. This task has not been easy, as you can imagine, and we just had it done, when the pandemic news hit us and we had to close our hotel since march 20th. Our new staff has been sent home. We hope they will return when all of this finishes. Also, our plan of a mayor refurbishing had to be postponed. Meanwhile I hope you, your family and surroundings are well off and healthy. Kind regards, Verena Gerber Owner
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Carolina C wrote a review Feb 2020
Mexico City, Mexico5 contributions8 helpful votes
We did not enjoy our stay - we do not recommend this hotel! - service is ok: they do their job at a minimum effort. They are always right and do not try to pamper/understand the client. There is not enough service, and it gives you and abandoned feeling. - food is just ok - rooms are dirty and everything is old, they need maintenance, a lot! - it’s cozy-warm hotel - no room service - over priced, you don’t get the minimum of what you expect 👎🏼
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Date of stay: February 2020Trip type: Traveled as a couple
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Response from Verena Gerber, Owner at Xixim Unique Mayan Hotel
Responded Apr 4, 2020
Dear Carolina C: I deeply regret that your experience at Xixim, Unique Mayan Hotel, was so unpleasant. You are right that the facilities need maintenance. This was already scheduled to take place before the summer holidays, but we have been caught by surprise by this health contingency and the hotel has been closed since March 20, 2020. You are also right that we were understaffed, but finding for Xixim trained staff is not an easy task. Anyway, excuse us. I hope that you, your family members and everything around you are in good spirits and healthy. Best regards, Verena Gerber
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PRICE RANGE
$192 - $351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eco paraiso xixim celestun, eco paraiso xixim hotel celestun
LOCATION
MexicoYucatan PeninsulaYucatanCelestun
NUMBER OF ROOMS
32
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Frequently Asked Questions about Xixim Unique Mayan Hotel
Which popular attractions are close to Xixim Unique Mayan Hotel?
Nearby attractions include Mangroves of Dzinitun (4.5 miles), Celestun (4.5 miles), and Celestun Wildlife Refuge (4.7 miles).
What are some of the property amenities at Xixim Unique Mayan Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at Xixim Unique Mayan Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Xixim Unique Mayan Hotel?
Yes, free parking is available to guests.
Are there opportunities to exercise at Xixim Unique Mayan Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Which languages are spoken by the staff at Xixim Unique Mayan Hotel?
The staff speaks multiple languages, including Spanish and French.
Does Xixim Unique Mayan Hotel have any great views?
Yes, guests often enjoy the ocean view available here.
Is Xixim Unique Mayan Hotel accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.