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Wynn Palace

Traveler (2137)
Room & Suite (347)
Video (3)
Certificate of Excellence

About

#12 of 100 hotels in Macau
Location
Cleanliness
Service
Value
Certificate of Excellence
Conveniently situated in Cotai, the US$4.1 billion Wynn Palace is a 28-story hotel fusing the architectural grandeur of a palace and the natural splendor of flowers. With grand views, 1,706 exquisitely appointed rooms and suites and fabulous services, Wynn Palace promises to delight new and returning guests for years to come. Wynn Palace is Wynn Resorts' second integrated luxury resort in Macau, joining the five-star hotel at Wynn Macau in the city center
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Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Luxury
Hotel links
Visit hotel website
Special Offer:Free Breakfast for Two
2,872Reviews
25Q+A
91Room tips
Traveler rating
  • 2,168
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Popular mentions
Very beautiful and quiet casino which put up a very enjoyable breakfast set which was very delicious..the poker room was pretty average had to wait till after 12pm for it to open by the time i got msg a table was ready it was near 9pm so probaly not the most popular casino for a
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Response from WynnPalaceCotai, Manager at Wynn Palace
Responded 4 days ago
Dear valued guest, Thank you for your gracious comments. We are delighted to hear that you truly enjoyed your stay with us. We offered a varied selection and our talented chef use only the freshest ingredients in preparing authentic cuisine. We are pleased to read of your wonderful dining experience and thrilled to know how much you loved the dishes. Meanwhile, the breathtaking Performance Lake show is definitely one of the must-see sights in Cotai. We are glad to know that it brought you such great excitement while you enjoyed the show. Once again, thank you for your compliments and we look forward to welcoming you again very soon. Yours sincerely, Guest Relations Wynn Palace Cotai
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Had a gr8 time at the Wynn palace on our family vacation, luxurious hotel with incredible service. Fountain view room is must. Cable car ride with fountain show was superb. Keep it up guys. Look for wynninsider deals
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Response from WynnPalaceCotai, Manager at Wynn Palace
Responded 1 week ago
Dear valued guest, Thank you for your lovely review. We genuinely feel privileged to read your kind comments about your recent experience at Wynn Palace. It is always our goal to deliver exceptional service to each of our guests and we are pleased to know that your stay was no exception. Please rest assured that we will continue to enhance our standards as well as service so that your next visit will be another pleasant and memorable one. We hope to welcome you back for another stay in the very near future! Yours sincerely, Guest Relations Wynn Palace Cotai
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We ended up spending a family vacation at the Wynn palace. The kids enjoyed swimming in the pool despite the bad weather. The rooms were large and comfy. We were situated on the 9th floor facing the water feature. The rooms were well appointed and the beds were extremely
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Response from WynnPalaceCotai, Manager at Wynn Palace
Responded 1 week ago
Dear valued guest, Thank you for your lovely review. We are very pleased that you enjoyed our services and facility. The Fountain Suites facing our magnificent Performance Lake are indeed everyone’s favorite and we couldn’t agree more! Our team members share the same goal – to always provide exceptional service to our valuable guests. We hope that this is something you were able to enjoy as well. Meanwhile, Our Hotel team values feedback from each and every one of our guests, as we believe that all comments give us the opportunity to improve the experience for our guests. We regret that we fell short in meeting your expectations. To better understand what led to your less-than-perfect experience, please note that we are doing everything we can to investigate the matter at the relations team. Hope that we can serve you again in the near future, and please rest assured that we are doing everything we can to ensure your next stay will be a perfect one. Yours sincerely, Guest Relations Wynn Palace Cotai
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+1
Been here last December with my mom stayed 4 nights 5 days because we had late check out Only in 4 months i already miss Wynn palace macau. This my 3rd stays in Wynn in every 5 months The ambience of the room the corridor the lobby, the team of Wynn Palace front desk,
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Response from WynnPalaceCotai, Manager at Wynn Palace
Responded 2 weeks ago
Dear valued guest, Thank you for taking the time to share your kind words. It was a joy reading your review of Wynn Palace. Creating an exceptional experience for our guests is never a one-man show; our entire team cares greatly about ensuring that each guest has a memorable visit and for all the right reasons. We are thrilled that you experienced just that. At the same time, our team members take pride in delivering luxury service with personality, we believe that “people make people happy”. It also gives us great pleasure to know how Team Members in different departments were of such great help and delivered great customer service. Your satisfaction is always a motivation for us and definitely the key to our success. Thank you for giving us the opportunity to make your stay in Macau an enjoyable one and we hope you will return soon. Yours sincerely, Guest Relations Wynn Palace Cotai
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Wow! Amazing service, facilities and the water show and cable car were amazing. The finishing touches in the room were greatly appreciated, on service they go the extra mile. A very nice 2 night stay, highly recommended.
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Response from WynnPalaceCotai, Manager at Wynn Palace
Responded 3 weeks ago
Dear valued guest, Thank you for your lovely comments. At Wynn Palace, we aim to provide guests with a unique experience like no other. It gives us great pleasure to know how Team Member was of such great help and delivered great customer service. Your satisfaction is always a motivation for us and definitely the key to our success. Meanwhile, The stunning Performance Lake surrounded by the SkyCab is definitely an iconic image of Wynn Palace. We are pleased to share with you that the spectacle of our fountain performances looks very different whether enjoyed during the day or at night, and we would hope that you feel fresh excitement every time you witness the show. We all look forward to be part of more memorable moments during your next visit. Yours sincerely, Guest Relations Wynn Palace Cotai
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PRICE RANGE
$204 - $640 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
1706
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