Nice staying on the higher floor at Star Tower,, room with nice view and good accommodations. The room is provide coffee machine with Nespresso maker milk frother, therefore you can make your own cappuccino,Latte macchiato or Cold macchiato,also the toiletries they provide a Lens cloth which they don’t have last year.. and Evening service they prepare a water and slipper next to the bed, also put on extra mat in the toilet, the room also provide wireless charger and another extra charger cable , and staff at the concierge desk is very nice,,they let us to late check out because we playing at Waterpark . Staff at the pool and waterpark also very nice. Truly recommend to everyone to visit and stay at this Hotel, satisfied and enjoyable with the service .
All of the staff are very accommodating and polite. We were upgraded into a suite and there's additional 100 mop voucher. The room is very cozy and nice. We love the sliding doors in the rooms instead of the traditional doors. The swimming pool is warm and just right for the weather. It also has an area where you can just relax while the kids are having a dip. Overall, this is a hotel worth your money!
A friend of mine is celebrating her birthday on the day of our check-in and the Studio city team were so thoughtful enough to give my friend a complementary birthday cake. All through-out our experience, they didn’t fail to show us what is a five-star hotel rating experience is! We got an upgrade the moment they knew that its our first time in Studio City. We dine-in at Din Tai Fung to try the famous Xiao Long Bao and Joyride on the following day after a tiring yet AWESOME experience at their Waterpark! We highly recommend staying at Studio City Macau. Definitely coming back for another staycation!
The room is very nice My kid is extremely happy The room service is fantastic Specially Ashley 40753 she is awesome the room service what I need And she do so👍🏻 I will come again The hotel is very good Gambling is this about the luck Service is very important And she did it 酒店的服務非常好 因為本人的生日 今次來到新豪影匯 來這酒店不只一次 但是 驚喜的 是本次酒店服務 對本人深刻印象 Ashley 40753 值得一提 服務態度非常好 希望酒店部門 借此提升 服務熱情 款待有禮
Front office staff Winnie was very friendly, she even escorted us to our room. I was surprised that the room was able to be upgraded and it was spacious. The standard check out time was 11AM but the hotel extended for us until 3PM since I joined the Melco membership. We actually checked out at around 1pm to Coloane Village for the food since the restaurants we wanted to try in the Studio City like Rossi Trattoria and Louvre Pastry & Deli were closed. Overall, we really enjoyed our stay and would like to come back again when the water park is opened.
Staff’s are very approachable, Kind, and very welcoming, from front-desk/concierge to room attendants etc. we will come back for sure highly recommended, Star Tower special mention to Ms. Han from the front desk and housekeeping Meyla, and all the staff that answering our calls for requests very professional, from all of the hotel’s that we’ve been checking in this is the best service thank you so much we enjoyed staying in and will be coming back for sure god bless!
The room I rent is really terrible, water is leaking heavily. So I decided to stay at a hotel room a week ago Why I chose Studio City? 1. Transport is convenient, there’s a bus station downstairs, 2 stops to Coloane. 2. Service is more than perfect. When I checked in at the hotel, front desk Han upgraded a luxurious room for me, which I was quite grateful. Never stayed at such a luxury room before! Room attendant Joy is very dedicated to her job, my room was cleaner than ever! Everything’s tidied up. 3.I love the wonderful view
We chose Studio City as our wedding venue for our big day and it was the best decision that we have ever made. Here are several number of reasons why? 1. Since day 1 as soon as we checked in, the hotel has assigned a specific person for our check in and check out process. 2. Upon room arrival, staff made us feel welcomed and wished us a Happy wedding with a little card with all the staff signature in it. They did an extra mile making this personalised card and having sweet desserts. For that thank you! 3. Staff made sure that every need is attended to and all staff were accommodating to our request 4. Every guest that arrives in our wedding they made sure that they were escorted in the right room & venue. Thank you Studio City.
Our stay in Studio City is so awesome as usual, we are celebrating our wedding and honeymoon from 23-25 Feb and everything was great. Great staff, incredible breakfast, great indoor pool, tidy changing room before go to indoor pool, all front liner staff extremely polite and helpful, special gift from housekeeping with swan&rose petals decorations, special cake from f&b, everything so perfect and we are so happy to return 🤗 Special thanks to “Winnie” reception for helping us from check in and give us late check out to 3pm, she is amazing lovely and helpful, and “Arman” bell attended he is super nice and so helpful 👍🏻. *Only have some issue regarding a guy knocking our door while our Do Not Disturb sign is ON around 1.40pm and ask about our check out time and asking how many more minute we ready to check out. That was really inconvenient…
Studio City Macau Macau Jonathan 44336 very lovely house keeper My coffee machine machine is broken he changed me a new one Very polite 826929447 Jonathan 44336 very lovely house keeper 咖啡機壞了管理人員幫我換過一台我很高興 他也給我換了個新杯子因為之前的杯子我不肯定有沒有問題我是一個比較挑剔的人他可以給我換一個新的解決我的問題
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