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The Ritz-Carlton, Macau

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Traveler (1209)
Room & Suite (296)
Dining (193)
Overview
  • Excellent93%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible1%
Travelers talk about
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from The Ritz-Carlton, Macau
Special Offer: Member Rates
Hotel deals
Offers from The Ritz-Carlton, Macau
Special Offer: Member Rates
Hotel deals
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Reviews (864)
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558 results
Traveler rating
530
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LanguageEnglish
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530
19
4
3
2
Show reviews that mention
All reviewsguest recognitionladies and gentlementhe club loungespecial thanksclub teamcakejacuzzi bathtubchinese restaurantrose petalsmemorable staybaby amenitieshome away from homeluxury experiencesuite hotelpool staffpure luxurylittle things
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1 - 5 of 558 reviews
Reviewed 3 days ago

My review is overdue but our stay at the The Ritz Macau has left such a deep impression on me that it's better late than not. We stayed here for 4 days in May 2017 to celebrate my birthday and it's been one of our...More

Thank LydiaAY
Reviewed 1 week ago

Harey and Lisa, my ladies, were very friendly to my family,so we can relax well in this stay. In particular, Joao Pascal's service, which presented not only the blue whale doll which was lost by my son,but also making a special mini book for my...More

1  Thank happyoph13
Response from TheRitzCarltonMacau, General Manager at The Ritz-Carlton, MacauResponded 1 week ago

Dear happyoph13, It was a pleasure for us to have you at The Ritz-Carlton, Macau, and even more to hear that our team has exceeded your expectations, especially from Harey, Lisa and Joao. Your praises are extremely encouraging to our Ladies & Gentleman, and motivate...More

Reviewed 3 weeks ago

Had a good time in this wonderful hotel. First time stayed at Ritz Carltonn and the experience was great. Room has some cigarette smell and other than that everything went well. The facilities are also amazing! Professional staffs!More

3  Thank pollytan1988
Response from TheRitzCarltonMacau, General Manager at The Ritz-Carlton, MacauResponded 3 weeks ago

Dear pollytan1988, I enjoyed reading your review and I am delighted to hear our hotel was a great introduction to The Ritz-Carlton Brand. Thank you for your compliment on our hotel facilities and the exceptional service from our Ladies and Gentlemen. Feedback is extremely important...More

Reviewed 4 weeks ago

I have been there with my friends, Thanks to the reception who was very quick and really interested in our group. Checked in very fast and smooth. I really like Lai Heen restaurant. The MICHELIN starred restaurant was great! We enjoyed a lot. The cod...More

2  Thank GJG0607
Response from TheRitzCarltonMacau, General Manager at The Ritz-Carlton, MacauResponded 4 weeks ago

Dear GJG0607, Thank you for taking the time to write a lovely review about our hotel and recognize our team. It was a pleasure for us to have you at The Ritz-Carlton, Macau, and even more to hear that our team has exceeded your expectations....More

Reviewed 4 weeks ago via mobile

Came with a friend to explore real five stars experience at Ritz Carlton Macau and we had been to Ritz Carlton Hong Kong in March and it was excellent! Not sure it was during Mainland China holidays, a group of Chinese made a loud noise...More

1  Thank Ashleysolo
Response from TheRitzCarltonMacau, General Manager at The Ritz-Carlton, MacauResponded 4 weeks ago

Dear Ashleysolo, Thank you for taking the time to leave your comment. I am very sorry to hear that your experience did not meet your expectations and the concerns you have mentioned in your review are certainly not up to the standards that we expect...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Wheelchair access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Adult pool
Outdoor pool
Details
Price range
$488 - $1,832 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Casino Hotel in Macau
#9 Spa Hotel in Macau
#11 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
$488 - $1,832 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Casino Hotel in Macau
#9 Spa Hotel in Macau
#11 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (1209)
Room & Suite (296)
Dining (193)
Pool & Beach (47)
Amenities (97)
Business Center & Event Rooms (8)
Questions & Answers
Ask a question
ymcmichael
September 12, 2017|
AnswerShow all 3 answers
Response from TheRitzCarltonMacau | Property representative |
Dear ymcmichael, Greetings from The Ritz Carlton Macau! Thank you for choosing us for your coming stay.Kindly to inform you we do have the Club Lounge charge for the child who is between 7 to 12 years old, the rate will be... More
1
Vote
hedonism0504
March 16, 2017|
AnswerShow all 4 answers
Response from TheRitzCarltonMacau | Property representative |
Dear hedonism0504, Warmest Greetings from The Ritz-Carlton, Macau! Kindly note that not every suite consist of Club access. Our guests can either book a room package when making reservation, or add on Club facility to... More
0
Votes
Diablos5
February 8, 2017|
AnswerShow all 2 answers
Response from TheRitzCarltonMacau | Property representative |
Dear Diablos5, Greetings from The Ritz-Carlton , Macau ! Thank you for considering our hotel for your stay and we are pleased to offer the best available rate and Package rate on 24 Apr, 2017 for your conference : Best... More
0
Votes
Room Tips
"None in particular ~ all good here"
Read review
"Stay at the Executive Floors"
Read review
"book for PREMIER CLUB SWEET, amazing service"
Read review
"Rooms overseeing the Galaxy Casino were great!"
Read review
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