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JW Marriott Hotel Macau

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Gallery Macau, Estrada da Baia da Nossa Senhora da Esperanca, s/n Cotai, Macau 999078 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Priceline
$152
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JW Marriott
$152
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Trip.com
$98
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Booking.com$152
Hotels.com$152
Expedia.com$152
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (3976)
Room & Suite (954)
Videos (1)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Hotel Macau
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 125 hotels in Macau
Location
Cleanliness
Service
Value
Travelers' Choice
World-renowned for its iconic luxury, Asia's largest JW Marriott, JW Marriott Hotel Macau brings its guests an approachable luxury experience through the richness of authenticity - discovered in the beauty of craftsmanship and delivered with an intuitive response to personal expectations. Set within one of the world's most spectacular entertainment and leisure destinations - Galaxy Macau™ - our hotel in Macau is a preferred choice among travelers looking for 5-star hotels in Macau near it all.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Water park
Kids stay free
Babysitting
Valet parking
Paid public parking on-site
Wifi
Hot tub
Lazy river
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Snack bar
Swimup bar
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Conference facilities
Meeting rooms
Spa
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
On-demand movies
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Modern
Languages Spoken
Chinese, Filipino, Japanese, Korean
2243Reviews63Q+A100Room tips
Traveler rating
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Popular mentions
Marvin Q wrote a review Jan 8
1 contribution1 helpful vote
Perfect and seamless stay! One of the best stay we had by Far! Thank you to the Manager Jason Ng for taking care our most memorable stay in Macao. He had made all arrangement PEREFECT throughout our journey stay here in JW. Kudos to Jason and his team as they instantly reply to any of our request. Also, hotel room has a fabulous and luxury touch. My son had the best birthday experience and really love the cake arrangement at night. (He dont want to check out and go home) Breakfast experience was also a highlight of the stay. We will definitely come back and stay here again. Highly recommended hotel! One of the best in Macao. They really elevated the Luxury hotel of Marriott bonvoy hotel chain.
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Date of stay: January 2022Trip type: Traveled with family
Room Tip: Puchase the upsell breakfast with reception and be a marriott bonvoy member to avail free...
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1 Helpful vote
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Response from Henry Chan, Guest Services / Front Office at JW Marriott Hotel Macau
Responded 1 week ago
Dear Marvin Q Thank you very much for your great comment about JW Marriott Hotel Macau. It is our pleasure to have you stayed with us for your son's birthday celebration. We were thrilled to anticipate and fulfill the needs of you and your family during your stay with us. Thanks again for recognizing our team's efforts. We look forward to welcoming you back. Best Regards Henry Chan Director of Operations
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Ray20991 wrote a review Dec 2021
Singapore, Singapore12 contributions10 helpful votes
Happy to be back at our favorite city & hotel. This flagship hotel offers various activities including well known Galaxy Grand pool. Most importantly Executive Lounge offers amazing quality food and beverage with warm hospitality from Ms. Victory, Mr. Korean Yong lead my Manager Amy. Everyone is willing to help and accommodating a lot. Can’t wait to be back once the border is release again.
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Date of stay: November 2021Trip type: Traveled as a couple
4 Helpful votes
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Response from Henry Chan, Guest Services / Front Office at JW Marriott Hotel Macau
Responded 2 weeks ago
Dear Passenger717468 Thank you for sharing your great review about JW Marriott Macau and your amazing review and pointing out our attentive staff and incredible accommodation. Our service team were delighted to receive your compliments, which encourages us to do even better. We wish this enjoyable experience will create beautiful memories for your stay. We look forward to having you back in the future. Best Regards Henry Chan Director of Operations
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JiaJun L wrote a review Dec 2021
Taipei, Taiwan1 contribution2 helpful votes
I have been staying in JW Marriot Macau every year for about 5 years. They always provide expectable and stable service. However, they really surprise me this year. Now every staff from reception to house cleaning interacts with customers more than before and most importantly, they truly try to have a real conversation instead of official responses. I really appreciate this staying experience and hope they can keep this new standard as their normal business.
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Date of stay: December 2021Trip type: Traveled with family
2 Helpful votes
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Response from Henry Chan, Guest Services / Front Office at JW Marriott Hotel Macau
Responded 2 weeks ago
Dear jjliao0402 Thank you very much for your great comment about JW Marriott Hotel Macau. It is our pleasure to have you stayed with us for your son's birthday celebration. We were thrilled to anticipate and fulfill the needs of you and your family during your stay with us. Thanks again for recognizing our team's efforts. We look forward to welcoming you back. Best Regards Henry Chan Director of Rooms
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Queenie L wrote a review Dec 2021
Macau, China1 contribution4 helpful votes
We stayed in JW Marriott to celebrate my friend’s birthday. Special thanks to Tiffany from Guest Relations for such warm hospitality straight from check in until the day we left. We had a relaxing day chilling in the upgraded suite facing the Grand Resort Deck! If only the weather would be warmer then we could get into the pool and enjoy! Definitely worth a second time coming back!
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Date of stay: October 2021Trip type: Traveled with friends
4 Helpful votes
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Response from Henry Chan, Guest Services / Front Office at JW Marriott Hotel Macau
Responded 2 weeks ago
Dear 980queeniel, Thank you for sharing your wonderful review of our property with the Trip Advisor community. We are happy to hear that you enjoyed our Executive Club Lounge and had a happy experience with us. We were also thrilled to anticipate and fulfill the needs of you during your stay with us. Thanks again for recognizing our team's efforts. We look forward to welcoming you back. Best Regards Henry Chan Director of Operations
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Mgavv wrote a review Dec 2021
1 contribution7 helpful votes
We stayed in JW Marriot back in summer for my brother’s birthday. I would like to express my sincerest gratitude to Mr. Edel for a wonderful experience. My family and i are very thankful for the room upgrade to 31240 and giving us complimentary wine, snacks and cake...We loved the room he upgraded us to! It was very big, spacious and had the best view ever! We cannot express our gratitude enough to the whole team, from the concierge team, front desk team the room service team. Thank you for making our stay remarkable and we cant wait to come back!
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Date of stay: December 2021Trip type: Traveled with family
6 Helpful votes
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Response from Henry Chan, Guest Services / Front Office at JW Marriott Hotel Macau
Responded 2 weeks ago
Dear Mgavv73, Thank you for sharing your wonderful review of our property with the Trip Advisor community. We are happy to hear that you enjoyed our Executive Club Lounge and had a happy experience with us. We were also thrilled to anticipate and fulfill the needs of you during your stay with us. Thanks again for recognizing our team's efforts. We look forward to welcoming you back. Best Regards Henry Chan Director of Operations
Read more
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PRICE RANGE
$160 - $342 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
1015
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Frequently Asked Questions about JW Marriott Hotel Macau
Which popular attractions are close to JW Marriott Hotel Macau?
Nearby attractions include The Grand Canal Shoppes (0.3 miles), The Broadway (0.2 miles), and Zero Latency VR Macau (0.2 miles).
What are some of the property amenities at JW Marriott Hotel Macau?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at JW Marriott Hotel Macau?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at JW Marriott Hotel Macau?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at JW Marriott Hotel Macau?
Yes, free parking, a parking garage, and paid public parking on-site are available to guests.
What are some restaurants close to JW Marriott Hotel Macau?
Conveniently located restaurants include The Ritz-Carlton Bar & Lounge, Urban Kitchen, and Lai Heen.
Are there opportunities to exercise at JW Marriott Hotel Macau?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does JW Marriott Hotel Macau have airport transportation?
Yes, JW Marriott Hotel Macau offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at JW Marriott Hotel Macau?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Hotel Macau offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at JW Marriott Hotel Macau?
The staff speaks multiple languages, including Chinese, Japanese, Korean, and Filipino.