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Rio Hotel & Casino

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1 room 2 adults 0 children
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Rio Hotel & Casino
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400 Reviews from our TripAdvisor Community

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Showing 208: English reviews
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Bangkok, Thailand
Reviewed 5 days ago NEW

basically it comes down to the fact that if you are going to take a deposit for the room (and obviously won't let me into the room without one) then you should return the deposit as soon as i check out. The hotel said as i checked out that i might not get my deposit back for a week (7...

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Thank alexmccloy
Bangkok, Thailand
Reviewed 1 week ago

Hotel and rooms are very big and clean. Many Chinese restaurants are nearby, especially down in the alley, around the Hotel corner, a nice restaurant selling, rice rolls, chicken w/ rice, BBQ & roast pork/duck with rice, wonton noodles soup. Next to this restaurant, there is a bakery shop Yamazaki selling cakes, egg tarts. Supermarket and 7/11 are also located...

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Thank DrZhivago1
Reviewed March 19, 2017

The hotel building is decent, rooms are large, service is good. The only issue is location. It is far from places I was want to visit. Rent this place only if it is $50 or $60 cheaper than hotels in better locations. You can spend this money on taxi.

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1Thank Roman Y
Reviewed March 13, 2017 via mobile

Took 1 and a half hours to check in due to multiplec check in lines. Horrible food after 10:00pm and very over priced. The room was great, no complaints. I wouldn't stay at hotel unless you are a chain smoker, not hunger, and don't care about your service.

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2Thank Debi B
Manila, Philippines
Reviewed March 13, 2017

took me a while finding the right hotel for me and my friends we actually booked another hotel prior to this one but later on cancelled that one and booked Rio I love that it's not that huge as other hotels in Macau but it looks magnificent and the room was clean and really spacious.. I booked the family room...

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1Thank i_am_yesa
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Reviewed March 11, 2017

Clean room, pleasant staff. Didn't have breakfast there. There is a pool but didn't go and try it. There is a shuttle bus to the hotel from the ferry terminal so that's convenient. Close to shops in Macau and walkable to the tourist attractions. Casino quite small though. Would definitely stay again

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1Thank DrYeo
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Ipoh, Malaysia
Reviewed March 9, 2017

Stayed 2 nights in junior suite, room are spacious, clean... The front desk very helpful to our request. This hotel is located in a great location with easy access to attraction places by public bus. Overall, it was a wonderful stayed.

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1Thank LingChelsy6789
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Las Vegas, Nevada
Reviewed March 5, 2017

I signed up for a tour that took our group to many neat places in Macau. The tour included lunch, so we stopped at the Rio and went to the Buffet located on the third floor. It's a typical buffet layout with all the appetizers, salads and main courses all grouped together. The food was excellent. There was a wide...

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1Thank wking555
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your short trip at the Rio Hotel Macau. We are delighted to read that you had enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and...

mla
Reviewed February 26, 2017

We stayed here for 3 nights and 4 days and we are fully satisfied. The front desk were helpful and attentive to our request, very professional, not that accommodating, but enough to attend to all your queries. The rooms are big, very spacious, the breakfast was excellent, many choices , its almost like we are having lunch already. It also...

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1Thank manilarose
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Rose, It is to my regret that i was not able to meet you during your time spend in our hotel, nevertheless, I am very happy to hear that you enjoyed your stay and hopefully you had a wonderful birthday spent as well. I deeply appreciate for you spending the time to give us a review on tripadvisor! Once...

Makati, Philippines
Reviewed February 23, 2017

We went to Rio for our buffet lunch which was included in our tour. The good about the hotel is that from the outside, you can see that the hotel is well maintained. Not sure how long this hotel casino is, but it looked classic, in contrast to the modern hotels and casinos in Macau. The good with the lunch...

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1Thank TravelSpeak
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. In regards to the quality of service from our staff, we will definitely look into it and provide more training for our staff in order to better serve our customers. Thank you for your kind feedback, and we hope to see you again soon...

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Babysitting

Additional Information about Rio Hotel & Casino

Address: No.33 Rua Luis Gonzaga Gomes, Macau, China
Location: China > Macau
Price Range: $78 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rio Hotel & Casino 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Rio Hotel And Casino
Rio Hotel Macau
Hotel Style:
#17 Casino Hotel in Macau
#19 Spa Hotel in Macau
#31 Luxury Hotel in Macau
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Questions & Answers

Here's what travelers have asked, with answers from Rio Hotel & Casino staff and other travelers.
20 questions
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Questions? Get answers from Rio Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms at 10th floor onwards are very quiet, facing the blocks of apartment and not the main road.”
  • 2 Queen beds for 3 persons
  • Television
  • Comfortable seats along the window with 2 cushions
  • 5 elevators
  • Room facing apartments are quiet
DrZhivago1, 1 week ago | Read review
“choose the family room as it is spacious.. good for 4”
i_am_yesa, Mar 13, 2017 | Read review
“The hotel is having renovation and generate plenty of noises. do double check with them should you stay in room during day time.”
DaveChoong, Dec 18, 2016 | Read review
“Higher floors facing the city I guess”
joan_mole, Dec 14, 2016 | Read review
“ask rooms on the north side..better view”
vonjasonm, Nov 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question