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Altira Hotel

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#34 of 92 Hotels in Macau
Certificate of Excellence
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Altira Hotel
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214 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Hong Kong
Reviewed September 19, 2016 via mobile

Though the location is little bit inconvenient and without shuttle bus to major tourist attractions and ferry terminal, the nice hotel staff with 5-star service will let you enjoy the stay very much. Sure will stay there again next time.

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Helpful?
Thank Judith_Luk
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Judith_Luk, Thank you very much for your comments on TripAdvisor. We are pleased to learn that you had enjoyed your stay with us. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely, Hotel Management Altira Macau

Hong Kong, China
Reviewed September 16, 2016

Spent 6 hours and a couple minutes here at the restaurant and lounge today. it was a good hotel but today a series of events led me to reflecting it. Long stories short, Dinner at Aurora, its still summer time but their A/C want to freeze you to death. ask for a blanket and got ignored or forgotten; need to...

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Helpful?
Thank Nelleo_L
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Nelleo_L Thank you for taking the time to post a review on TripAdvisor. We are deeply sorry for your unpleasant experiences and please rest assured that we will share your valuable comments to respective departments. Once again, thank you for your valuable comments. We look forward to welcoming you back in the near future. Yours sincerely, Hotel Management Altira...

Macau, China
Reviewed September 3, 2016

As a resident of Macau, and as one who works at a stressful job, occasionally I like to get a nice massage to unwind. The Altira is a very beautiful hotel with breathtaking views of the harbor and Macau. The interior of the hotel is also modern and sleek, and you are greeted by all the helpful, friendly staff from...

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Helpful?
1Thank Whirled_traveler53
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Whirled_traveler53, Thank you very much for your comments on TripAdvisor and choosing Altira Macau as your destination. Please rest assured that we will share your valuable comments to respective departments . Yours sincerely, Hotel Management Altira Macau

Hong Kong
Reviewed September 3, 2016 via mobile

The hotel was dark and brown, room was dark and brown, with heavily tinted windows and heavy dark brown drapes. Overall I did not feel comfortable staying at the Altira. We dined at Aurora on the 10/F, again it was dark and brown, food was not so much of a Michelin as it claimed. However, smiles from the Philippinal Employees...

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Helpful?
Thank JacqJ8888
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear JacqJ8888, Thank you very much for your comments on TripAdvisor and rest assured that we will share your valuable comments to respective departments . Your feedback towards staff service is indeed motivating and once again thank you for sharing your experience. Yours sincerely, Hotel Management Altira Macau

Philadelphia, Pennsylvania
Reviewed August 14, 2016

Our stay at the hotel was a 5-star experience in every respect. From the moment you check in at the sky lobby, you will be awed by the drop-dead view of the entire bay and downtown Macau across. You will have both a day time and night time (city light) view. Our room had the same view. Everything in the...

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Helpful?
Thank TravelLily007
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear TravelLily007, Thank you very much for your comments on TripAdvisor. We are pleased to learn that you had enjoyed your stay with us. Please rest assured that we will share your valuable comments to respective departments . Your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back...

Canberra, Australia
Reviewed July 14, 2016 via mobile

From the moment we stepped out of the cab we could tell the Altira was going to be something special. The staff were friendly, professional and immaculately presented. We were escorted up to reception on level 38, offered water and checked-in promptly. We were then escorted to our room. We had a waterfront view king room and were frankly surprised...

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Helpful?
Thank Sophie D
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Sophie D, Thank you very much for your comments on TripAdvisor. We are pleased to learn that you enjoyed your stay with us. Your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another inspired stay at Altira Macau soon. Yours sincerely, Hotel Management Altira Macau

Reviewed July 11, 2016

It was my second stay at the hotel as my boyfriend and I were overwhelmed last time a year ago and decided to stay again for my belated birthday celebration, despite the fact that there were way better deals at other hotels... So yeah, minibar still free, but juices are not free anymore only some soft drinks and 2 bottles...

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Helpful?
1Thank Jessica T
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Jessica T, Thank you for taking time to share the experience of your recent stay at Altira Macau. We apologize for unpleasant experience during check-in and water leakage in room. Please be assured that the issues raised have been investigated and appropriate action will be taken to improve our service and facilities. Once again, thank you for your valuable...

Singapore
Reviewed July 10, 2016

This is my 2nd stay at the Altira. I was totally blown away by the comfort of the hotel during my stay last year. I was thus rather surprised to see that Altira fell from being in the top 10 hotels in Macau to 26th. The room is as luxurious as before and service is as attentive as before. Unfortunately,...

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Helpful?
1Thank Erjin Z
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Erjin Z, Thank you for your recent stay with us and having taken the time to share your experience. We feel great to learn that you enjoyed staying at Altira Macau. We are truly grateful to your comments, which is crucial in helping us to define our customers’ needs and expectations. Please rest assured that our management is reviewing...

Singapore, Singapore
Reviewed May 26, 2016

I have stayed in more than 10 difference hotels in Macau before and this was the first time I stayed at Altira and was really impressed by the services, the facilities provided by the hotel as well as the hotel room. Check in / out at the 38 floor was fast. Complementary breakfasts were offered to us even though my...

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Helpful?
Thank Travellersg65
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Travellersg65, Thank you very much for your comments on TripAdvisor. We are delighted to learn that you enjoyed your stay with us. Please rest assured that we will share your valuable comments to respective departments that you had a good time in our room, restaurants and swimming pool. Your feedback is indeed very motivating and rewarding. We apologize for...

Reviewed March 4, 2016 via mobile

My friend booked two rooms in this five stars hotel because of good rate they offered. Every time we went out or came in, staff greeted with smile. The pool was super cool! Breakfast was ordinary but the view was perfect. The rooms have panorama view of Macau city. You can easily reach big casinos in ten minutes by taxi.

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Helpful?
1Thank Jewel Junior W
Altira_Macau, Hotel Management at Altira Hotel, responded to this review

Dear Jewel Junior W, Thank you for taking time to share the experience of your recent stay at Altira Macau. We are pleased to learn that you have enjoyed your stay with us and your kind comments will be shared with respective teams. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Babysitting

Additional Information about Altira Hotel

Address: Avenida de Kwong Tung, Taipa, Macau, China
Location: China > Macau
Price Range: $181 - $456 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Altira Hotel 5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Altira Hotel Macau
Hotel Style:
#7 Romantic Hotel in Macau
#12 Business Hotel in Macau
#17 Casino Hotel in Macau
#19 Spa Hotel in Macau
#30 Luxury Hotel in Macau
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Questions & Answers

Here's what travelers have asked, with answers from Altira Hotel staff and other travelers.
4 questions
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Questions? Get answers from Altira Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any room with a view”
 of 5 bubbles TravelLily007, Aug 14, 2016 | Read review
“Ask for a high level room”
 of 5 bubbles Travellersg65, May 26, 2016 | Read review
“We asked to have a room on a high floor and they did accomodate us...29th floor !!! Wonderful view of Macau right across the Pearl river.”
 of 5 bubbles Bolota, Jan 9, 2016 | Read review
“They all faced the same way awesome views”
  • From our Hotel room
 of 5 bubbles Happy112015, Dec 15, 2015 | Read review
“Views from the Villas are panoramic - absolutely fantastic!”
 of 5 bubbles JMBF, Dec 10, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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