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StarWorld Macau

#22 of 91 Hotels in Macau
Certificate of Excellence
Avenida de Amizade, Macau, China
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1 room 1 adult
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StarWorld Macau
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141 Reviews from our TripAdvisor Community

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Stoke-on-Trent, United Kingdom
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed December 2, 2015

I only stayed in this hotel for one night, I wish it had been for longer, but I will return. From excellent check in to the most fantastic room on the 26th floor with a view like no other that I had seen. From there free shuttle bus services to most of the other hotels on the near by island... More 

Helpful?
2 Thank Jeff B
Shu T, Guest Service Training Manager at StarWorld Macau, responded to this review

Dear Jeff B, Season’s Greetings from StarWorld! It was delightful reading your review and thank you for your kind words. Short as it was we are glad that you enjoyed your stay with us. There is a wide range of activities for tourists that you can partake and we hope you can visit us again to experience more of Macau.... More 

Guayaquil, Ecuador
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 27, 2015

I think it has all you could ask: price, location and quality. Free shuttle bus service is just around the corner waiting for you, they can take you to Galaxy hotel, Ferry, and many other spots you will definitely need

Helpful?
1 Thank wneira
Shu T, Guest Service Training Manager at StarWorld Macau, responded to this review

Dear Wneira, Thank you for choosing StarWorld and for taking the time to share your review on TripAdvisor. We are glad that everything went well during your business trip to Macau. StarWorld has unique Asian Heart service, distinguished design, and strategically located for exceptional guest experience, comfort and convenience. It's been our pleasure to have had you here at StarWorld.... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 17, 2015 via mobile

As that is my usual habit when I am visiting a hotel property I will be using valet service for convenience purpose, knowing that I will be paying a certain amount of money for consuming this service, I have no issue taking the service with staff taking care of the car and enjoying the 5 star service that is promised... More 

Helpful?
Thank 3B_kwi
Shu T, Guest Service Training Manager at StarWorld Macau, responded to this review

Dear 3B_kwi, Thank you for letting us know and we regret to hear that we were unable to satisfy your needs and expectations. We will definitely look further into the experience you have shared with us and will do our utmost to ensure it will not recur. As we continually strive to make improvements in our service and facilities, we... More 

Seoul, South Korea
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed August 19, 2015

This is my second visit to Starworld. The large room is nicely decorated, a large bathroom, free wifi, free minibar and excellent linens. Service is excellent just like last time. When I requested they make up the room the maid arrived in 10 minutes. The hallways are dark, very dark with leather panelling and cool mood lighting. The pool has... More 

Helpful?
Thank keith s
Shu T, Guest Service Training Manager at StarWorld Macau, responded to this review

Dear Keith S, Thank you for choosing StarWorld for your recent visit to Macau again and for sharing your reviews on TripAdvisor. We are glad that your experience was as good as your first visit. The valuable comments you shared are vital for our continuous improvement, encouragement of team members and reinforcement of our commitment to exceed guests’ expectations. We... More 

Level Contributor
242 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
5 of 5 stars Reviewed June 22, 2015 via mobile

They have 2 star world hotels in Macau, one at the old city and the other at the cotai strip (newer hotel). I stay in the old city as I had stayed here a few times and preferred here as it near to most attractions like Macau tower, St. Paul ruins, restaurants, cafes, ferry terminal etc. The rooms are clean,... More 

Helpful?
2 Thank Patrick T
Shu T, Guest Service Training Manager at StarWorld Macau, responded to this review

Dear Patrick T, Thank you for choosing StarWorld for your recent visit to Macau and we are delighted to know that you have had an enjoyable stay with us. We also thank you for sharing your review on the TripAdvisor. We are glad that StarWorld is your preferred place–-for comfortable room, strategic location, and Chinese cuisine dining. We thank you... More 

Hong Kong, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 29, 2015

My stay in StarWorld was enjoyable. Greeted by welcome drink at lobby and the staff we met at front desk were very friendly. The room had a spectacular view that we enjoyed sitting by the window and had few drinks at night. Dinner at the Japanese restaurant was awesome. We liked the breakfast buffet too. Really I don't have anything... More 

Helpful?
Thank Liz_the_Cat
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed February 23, 2015 via mobile

Spent 2 nights at StarWorld during Chinese New Year and enjoyed comfortable cusotmer journey there. Hotel staff were nice and arranged room on high floor with nice view. What’s more, I could get various compliementary drinks (i.e. coffee, tea, beer, herbal tea, soft drink) at mini bar, select different pillows, eat free fruits & Chinese New Year snack in room... More 

Helpful?
4 Thank Lillian L
Abu Dhabi, United Arab Emirates
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

Although stayed one night in executive floor, easy to say that view is amazing (stayed in 30th floor) and room is spacious. Very clean, very friendly and helpful staff, bathroom is spacious and neat. In the heart of Casino area, get a room with seaview. Recommended.

Helpful?
2 Thank GokhanAla
Honolulu, Hawaii
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed December 19, 2014

I was surprised to find out the Poker King Club inside StarWorld Macau has been "eliminated" from the casino property. I was there last year November 2013 and they seems to be running fine, except the small number of players (probably the reason for the close). The only hotels/casinos that still run Texas Hold'em games, I believe are Wynn Macau... More 

Helpful?
3 Thank JZ_HI
Seoul, South Korea
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed December 16, 2014

Some of the hotels can be over the top in Macau, luxurious but garish. The room is large and tastefully decorated. Nice linens are provided. I wish the large chains would learn a lesson from Sar World, wifi and the minibar are FREE. No extra hidden charges and no resort fees. It is nice to feel they are not looking... More 

Helpful?
1 Thank keith s
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