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See all 94 hotels in Macau

Grand Emperor Hotel

507 reviews
#12 of 94 Hotels in Macau
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Traveler (308)
Room & Suite (228)
Dining (81)
Overview
  • Excellent53%
  • Very good37%
  • Average8%
  • Poor1%
  • Terrible1%
Travelers talk about
“gold bars”(22 reviews)
“royal kitchen”(9 reviews)
“royal guards”(4 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
Offers from Grand Emperor Hotel
Offers & Announcements: 14 days earlybird HKD883
Contact Info
Name/address in local language
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Reviews (507)Write a Review
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All reviewsgold barsroyal kitchenroyal guardsdepartment storenon smoking floorferry terminallobby floorwithin easy walking distancesenado squarehong kongcentral locationmacau towerfamily roomsmoking roomreception staffhandy phonehotel lobby is
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1 - 5 of 290 reviews
Reviewed 6 days ago

This is my second visit to this hotel...everything is wonderful, staff were nice & accommodating, the room is clean & well maintained. Site location is perfect & I will definitely return & recommend to my friends exceptionally excellentMore

Review collected in partnership with this hotel
Thank richiealexis
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 5 days ago

Dear richiealexis, Thank you for your incredible review! I am grateful to know what a wonderful job my team has done to make your stay even more pleasant. I will definitely share your comment with our service team as an encouragement. Thanks again and I...More

Reviewed 1 week ago

It was an amazing stay! Upon booking, they gave us a free upgrade to a deluxe room. Upon Arrival at Taipa Ferry Terminal the shuttle bus was waiting us then brought us to the hotel. The Friendly Staff, Nicole Weng, was waiting for me at...More

Review collected in partnership with this hotel
Thank jeielalisterabalos
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 1 week ago

Dear jeielalisterabalos, Thank you for taking your precious time to share an experience of your stay at Grand Emperor Hotel Macau. We are most delighted to read that you had overall enjoyable stay beginning with a perfect arrival experience. Your kind compliments in recognition of...More

Reviewed 1 week ago

I was satisfied about your pick up sevice and breakfast. and the hotel located was good to visit attractions around the hotel. other things are not bad. please let me get back my deposite as soon as posible.More

Review collected in partnership with this hotel
Thank 522juany
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 1 week ago

Dear 522juany, Thank you for choosing to stay with us and for sharing your kind review of our hotel. We are delighted to read that you enjoyed your experience from beginning to end. Regarding the cancellation of credit card authorization, we have informed our related...More

Reviewed 2 weeks ago

The Grand Emperor Hotel in overall it is good for saying. If we talk about the location Grand Emperor is very nice one, the restaurant and foods are good. the Hotel services is fine. People are friendly.More

Review collected in partnership with this hotel
Thank 479siyas
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 1 week ago

Dear 479siyas, Thank you for choosing to stay with us and for sharing your kind review of our hotel. We are delighted to read that you enjoyed your experience from beginning to end. Thank you for staying with us and we look forward to welcoming...More

Reviewed 2 weeks ago

nice location, very friendly and helpful staff, this is something quite hard to find in Macau / HK Room was really clean and housekeeping service staffs do not take things for granted. Breakfast buffet relatively great. For travelers who do not plan to spend most...More

Review collected in partnership with this hotel
Thank eugenetey
Response from Jenny Z, Guest Relations Manager at Grand Emperor HotelResponded 2 weeks ago

Dear eugenetey, Thank you for your fantastic words on Tripadvisor! I am grateful to know what a wonderful job my team has done to make your stay even more pleasant. I will definitely share your comment with our service team as an encouragement. Please do...More

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Traveler (308)
Room & Suite (228)
Dining (81)
Hotel & Grounds (261)
Bathroom (23)
Business Center & Event Rooms (6)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Business Center with Internet Access
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Details
Price range
$132 - $285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Casino Hotel in Macau
#9 Spa Hotel in Macau
#12 Luxury Hotel in Macau
#17 Romantic Hotel in Macau
#17 Family Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$132 - $285 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Casino Hotel in Macau
#9 Spa Hotel in Macau
#12 Luxury Hotel in Macau
#17 Romantic Hotel in Macau
#17 Family Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Map
Satellite