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Grand Emperor Hotel

#28 of 93 Hotels in Macau
Certificate of Excellence
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348 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

I stayed only one night in Grand Emperor Hotel and really it was a very good one. Rooms are clean and tidy, the entrance of the hotel is royal and dinner buffet was amazing as well. The location is so good and rooms have a charming view on the city especially at night.

Helpful?
Thank Hatemania
Tauranga, New Zealand
1 review
5 of 5 stars Reviewed 2 weeks ago

Grand Emperor was a stunning Hotel. Easy walk to shopping. Easy to catch a cab to any destination. Complimentary shuttle bus to and from the ferry. Lovely friendly and helpful staff. Loved our family room. Very spacious and comfortable. Excellent views xx

Review collected in partnership with this hotel

Helpful?
Thank kerry C
Auckland, New Zealand
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stay here if you want a casino. Don't stay here if you are with a family. We spent over a week in this hotel when we relocated to Macau. The hotel rooms are pretty average and there are no real views from this hotel - as you would expect given its location. There are no facilities for children here -... More 

Helpful?
Thank PiwiNomad
Medan, Indonesia
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stay Jun18, 2016 Room 1708 Spacious, comfortable, nice room. Nice view looking at the side of Grand Lisboa. Most importantly good service from the staff. Especially the manager and staff in charge of breakfast, whose name I forgot, gave a beyond good service. Me and my travel mate couldnt be more pleased with the good service. And for the lady... More 

Helpful?
Thank Vely_Oei
Coffs Harbour, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 25, 2016 via mobile

My husband & I had a 2 night stay from Hong Kong holiday & found from the moment we arrived at the hotel & greeted by door staff they were so helpful. They helped organise tickets for the House of Dancing Water show also went to the Day Spa & had the best aromatherapy Thai massage. We also used the... More 

Helpful?
Thank Debra W
Jenny Z, Guest Relations Manager at Grand Emperor Hotel, responded to this review

Dear Debra W, Thank you for choosing Grand Emperor Hotel during your recent visit in Macau. We are proud to hear your positive feedback of our hotel and are happy that we could exceed your expectation of our rooms. Thank you for sharing with us and we do hope that you will give us the opportunity to welcome you back.... More 

Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 26, 2016 via mobile

My wife and I checked in yesterday and we're currently in room 1726 on the non smoking floor. We have no view which is disappointing. If you have to wait for your room to be ready, there is very limited seating available. The ironing board I asked for stinks of smoke. The casino seems very business like, but I'm yet... More 

Helpful?
Thank Colin L
Jenny Z, Guest Relations Manager at Grand Emperor Hotel, responded to this review

Dear Colin L, Thank you for taking the time to review the room, casino and breakfast. we take all feedback very seriously and I was sorry to read that you felt disappointed with the room view and the iron board. I was however delighted to hear that you enjoyed the breakfast and the convenient hotel location. I do hope that... More 

HK
2 reviews
3 of 5 stars Reviewed April 25, 2016

The reception staff / cleaning staff/ Guest relation staff all are very professional. I left a bath towel behind and they kept it and sent back to HK by courier on my request. the Guest relation staff were very responsive. The housekeeping staff has good standard. The front desk team was smart too. In general, the people are good. The... More 

Review collected in partnership with this hotel

Helpful?
Thank Jeannette H
Jenny Z, Guest Relations Manager at Grand Emperor Hotel, responded to this review

Dear Ms. Jeannette, Thank you for choosing Grand Emperor Hotel during your recent visit in Macau. We are proud to hear your positive feedback of our hotel and are happy that we could exceed your expectation of our service. We look forward to welcoming you back in the near future. Yours sincerely, More 

Macau, China
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 20, 2016

Royal Kitchen of Grand Emperor Hotel is an inexpensive restaurant. As a buffet, i cannot say it is a good choice. Only a few choice of the food and less kind of the food. The most disappointment is we can find some dishes here, even the dishes always appear in the general buffet. This is the reason why the Royal... More 

Helpful?
1 Thank Lester-SB420932
Melbourne, Australia
1 review
5 of 5 stars Reviewed April 5, 2016 via mobile

We stayed for one night at Grand Emperor Hotel in a deluxe room on the non smoking floor. When we arrived we were guided to the check in area by the door staff and then approached by another member of staff who spoke English very well and helped us through the check in process. After we had checked in she... More 

Helpful?
Thank SammyL17
Jenny Z, Guest Relations Manager at Grand Emperor Hotel, responded to this review

Thank you for taking your time to leave a valuable review. It was with great pleasure to learn that you had a very enjoyable stay with us, and that our services, staff and room met your expectations. Thank you for choosing the Grand Emperor Hotel Macau and we look forward to welcoming you back soon. More 

Pune, India
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 31, 2016

An Average hotel. Decor is too flashy, may be some people may like it but not my taste, you can get much better hotels at this price. Breakfast was ok. Rooms are large but decor is old fashioned. View of Macau tower from my room was great. Staff and service was good.

Helpful?
Thank Sandeep K
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Babysitting

Additional Information about Grand Emperor Hotel

Address: No.288 Avenida Comercial De Macau, Macau, China
Location: China > Macau
Price Range: $127 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Emperor Hotel 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Grand Emperor Macau
Hotel Grand Emperor
Hotel Style:
#12 Casino Hotel in Macau
#14 Spa Hotel in Macau
#17 Romantic Hotel in Macau
#18 Family Hotel in Macau
#25 Luxury Hotel in Macau
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