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The Landmark Macau

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#22 of 94 Hotels in Macau
Certificate of Excellence
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The Landmark Macau
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228 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Went there for dinner, however I didn't know which floor the restaurant was, I went to the concierge and asked for help, and they kindly answer my questions, I found them friendly and knowledgeable not only the information of the restaurant but also the shops nearby. Good that I got free parking there as well.

Helpful?
Thank Bernardo B
TheLandmarkMacau, Guest Relations Manager at The Landmark Macau, responded to this review

Dear Bernardo, First of all, thank you for choosing to dine with us. We are glad to hear the feedback of our colleagues attentiveness to your needs, your feedback will be encouragement to all the staff in striving the best and genuine care services for all our guests. Best regards, Guest Relations Team More 

Milan, Italy
2 reviews
4 of 5 stars Reviewed 3 weeks ago

very good location close to main casino : Wynn - Lisboa - MGM very good and gentle staff, specially his duty manager he provide for everything , the room was quite big with great view , thanks to everybody for the great experience

Helpful?
Thank Alex B
TheLandmarkMacau, Guest Relations Manager at The Landmark Macau, responded to this review

Dear Alex, We are glad to hear that you enjoyed your stay and feedback of our colleagues attentiveness to your needs, your feedback will be encouragement to all the staff in striving the best and genuine care services for all our guests. And we would love to have you with us again in your next Macau visit. Best regards, Guest... More 

Berchem, Antwerpen, Belgium
Level Contributor
117 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is one of the more affordable 5* hotels in Macau, towards the city center side. We stayed for 1 night, and had a buffet breakfast included in our stay. Breakfast spread has a wide variety of stuff, from different kinds of bread and cheese, to cold cuts, fresh juice, salads, cereal, tea, coffee, etc. They had a live counter... More 

Helpful?
Thank RRay84
TheLandmarkMacau, Guest Relations Manager at The Landmark Macau, responded to this review

Dear Mr. Ray, Thank you for choosing to stay with us at The Landmark Macau. We are glad to hear that you enjoyed your stay and awesome night time view from your room. Sincerely apologies for the inconvenience regarding your travel card and the bath linen condition, please be assure we have communicated your feedback with the concerned departments in... More 

Hong Kong, China
2 reviews
4 of 5 stars Reviewed 3 weeks ago

My family and I stayed in Landmark Macau for 1 night celebrating birthday for 2 of us. I was indeed surprised with joy that the duty manager sent me e-mail way in advance of our stay, and we had back and forth communication on the birthday arrangements already - the hotel offered 2 birthday cakes and we decided that just... More 

Helpful?
Thank pa w
TheLandmarkMacau, Guest Relations Manager at The Landmark Macau, responded to this review

Dear Ms. Wong (pa w), First of all, please allow me to thank you for sharing a ‘WOW’ review about our hotel. In The Landmark Macau, it is our mission to provide genuine care and wowing each and every of our guest. We are glad to hear you and your family especially aunt Annie had a memorable and enjoyable birthday... More 

Pattaya
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

The room its self was nice. Furnished to a high standard. The bathroom was great, very big and spacious 2 sinks bath and shower. Getting to the room was very annoying having 2 take 2 lifts. All guests have to go to the 6th floor and then change to another lift depending on where your room is located. The room... More 

Helpful?
Thank stuartfmarsh
TheLandmarkMacau, Guest Relations Manager at The Landmark Macau, responded to this review

Dear Mr. Stuart, Thank you for taking the time to write about us on TripAdvisor during your recent stay. We have taken note of your feedback in regards to minibar and the swimming pool water temperature issue, which will definitely help us to improve in providing the best quality service for our guests. We appreciate you sharing your experience and... More 

Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

All the staff I encountered in the hotel from Duty Mgr Theresa to the front desk to Concierge were all very attentive, helpful & friendly. Cosy room (bed was vy comfy too) with a spacious & grand bathroom. We were also provided a 3G phone which we can make FOC calls locally & to few other countries. It also doubled... More 

Helpful?
Thank chongchai
TheLandmarkMacau, Guest Relations Manager at The Landmark Macau, responded to this review

Dear Mr. Chai, Thank you for the compliments and we are glad to hear that you enjoyed your stay and our colleagues are so attentive to your needs and let your stay a memorable one. I am sure that your feedback will be encouragement to all the staff at The Landmark Macau. Do come back to visit us again when... More 

Singapore
1 review
5 of 5 stars Reviewed 4 weeks ago

The duty manager was very friendly & organize. there were surprise birthday arrangement from the duty manger on my night with a complimentary cake. The toilet is very very very spacious & clean. They also accept late check out without charging the guests. Drinks were complimentary. We totally fond of staying at the hotel again.

Helpful?
Thank Kenz7777
TheLandmarkMacau, Guest Relations Manager at The Landmark Macau, responded to this review

Dear Mr. Ken, Thank you for sharing a positive and great review of us in the tripadvisor. Your review is very important to us as it is a recognition of our staff in encouraging and motivating them to strive for genuine and personalize service to each and every of our guests. We are looking forward for your next visit and... More 

Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 20, 2016

If you like European-style room furnishings, the Landmark Macau tops your list. My room is very spacious equipped with fine amenities.The caring, attentive service given by the Landmark team is unforgettable. I was surprised when the concierge staff handed me an umbrella when I was leaving the hotel in the rain. How can I not return to the Landmark Macao... More 

Helpful?
Thank Seet P
TheLandmarkMacau, Guest Relations Manager at The Landmark Macau, responded to this review

Dear Ms. Seet, It is always a pleasure for me to read the experiences of frequent travelers as yourself, and I was delighted that our team have crafted a superb and world class experience for your stay, in addition to knowing that The Landmark Macau is your home in Macau. I look forward to have you back again in Macau... More 

Hong Kong, China
Level Contributor
2 reviews
3 of 5 stars Reviewed July 20, 2016

- Front desk staff was friendly and able to remember my name a day after checking in. - Room is nicely layout, spacious and clean - Location is an issue as it's hard to get taxi in hotel or anywhere in Macau - Staff from swimming pool asked me to shower before enter. When I asked why, they said OK... More 

Helpful?
Thank CynthiaMariapang
TheLandmarkMacau, Guest Relations Manager at The Landmark Macau, responded to this review

Dear Ms. Cynthia, Thank you for the the time to write about us on the tripadvisor of your recent stay. We are glad to hear that you enjoyed your room during the stay and our Front Desk colleagues giving you a memorable stay with us. I am sure that your feedback will be encouragement to all the staff at The... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2016 via mobile

we booked the summer special through agoda and thought this includes massages and sauna as described on the hotel website. it only included afternoon tea and late check out. confusing wording on the agoda booking site. hotel itself was very nice. staff speak English just fine! afternoon tea was not worth the price though. (good snacks, tea: teabags) rooms, especially... More 

Helpful?
Thank ginggas-reisen
TheLandmarkMacau, Guest Relations Manager at The Landmark Macau, responded to this review

Dear Ginggas-reisen, Thank you for staying with us and for taking the time to share your feedback. Please accept my sincerest apologies that there are some confusion to your reservation. We value all guest feedback and please rest assure, we have addressed the issues to the department concerned. Do you happen to visit Macau in future, do give us a... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Landmark Macau

Address: No.555 Avenida da Amizade, Macau, China
Location: China > Macau
Price Range: $99 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Landmark Macau 4.5*
Number of rooms: 439
Reservation Options:
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Also Known As:
Landmark Macau Hotel Macau
Landmark Hotel Macau
Hotel Style:
#9 Casino Hotel in Macau
#12 Spa Hotel in Macau
#21 Luxury Hotel in Macau
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