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Grand Coloane Resort Macau

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#22 of 93 Hotels in Macau
Certificate of Excellence
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Grand Coloane Resort Macau
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656 Reviews from our TripAdvisor Community

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Showing 522: English reviews
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

We were recommended by a friend to stay at Grand coloane resort, upon arrival at macau ferry we were definitely lost 😢.Its really hard to find the free bus shuttle to the resort, but finally we found the bus shuttle right after going through the subway and when u exit the escalator, take a right turn and follow the way... More 

Helpful?
Thank ynvega
Macau, China
Level Contributor
298 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night with my family. Very helpful front desk staff during booking etc., even let me check in at 11am and check out at 1pm - very nice. The hotel has clearly seen better days in its Westin Hotel era. Although things are nice, things need a desperate scrubbing, re-painting and in some areas replacing a few... More 

Helpful?
Thank ExpatDaze
HOTELMNGMNT, Senior Executive of Communications & Marketing Services at Grand Coloane Resort Macau, responded to this review

Dear ExpatDaze Thank you for taking the time to write about us on TripAdvisor during your recent stay. We are delighted to know you enjoyed your stay with us. We have also taken note of your feedback in regards to sound issue and shuttle bus service, which will definitely help us to improve in providing the best for our guests.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Was there during mid autumn with my family. Staffs were great and friendly. Had the mediteranean buffet which was full house but they manage to get a table for us. Great food and it was worth the money with bbq and carving and seafood. Worth the money. Overall great!

Helpful?
1 Thank Lawrence C
HOTELMNGMNT, Senior Executive of Communications & Marketing Services at Grand Coloane Resort Macau, responded to this review

Dear Lawrence C, We are very happy to hear that you enjoyed our hotel during your recent visit. We look forward to delighting you again in the near future. Cheers, Communications & Marketing Team at Grand Coloane Resort More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Went for a weekend break for the mid-Autumn festival on a great deal. The hotel is of a good standard (more like a 4* than the claimed 5*), if a little tired around the edges and could do with some refurbishing. However, that said its still very good value, rooms are of a good size with large balconies with great... More 

Helpful?
Thank amsutton60
HOTELMNGMNT, Senior Executive of Communications & Marketing Services at Grand Coloane Resort Macau, responded to this review

Dear amsutton60, Thank you very much for your wonderful review and we are pleased that you enjoyed your stay. I have gladly shared your kind words with the team and they are eagerly awaiting your return to be at your service once again. We look forward to delighting you in the coming future. Cheers, Communications & Marketing Team at Grand... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Nice rooms big balconies right on the ocean. Nice swimming pool but fitness center equipment outdated and not serviced. The tennis courts are really bad. The carpets are ripped and very dangerous to fall over. Management said that they will be replaced soon but for a 4 star facility these facilities are in bad shape.

Helpful?
Thank Rob W
HOTELMNGMNT, Senior Executive of Communications & Marketing Services at Grand Coloane Resort Macau, responded to this review

Dear Rob W, We are most concerned to hear that you did not enjoy your recent stay with us. We do appreciate that you take the time to share with us your comments and observations, which will be reviewed carefully for our continuous improvement. We sincerely hope to have another opportunity to welcome you back, and to offer you a... More 

Hong Kong, China
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Pros: - Large resort in "rural" Macau away from crowds and casinos - connecting rooms for families - large sized rooms with big balcony and relaxing view - Next to beach - outdoor and indoor pools - kids room and playground - friendly and efficient service - good value for money - free shuttle bus to various locations Cons: -... More 

Helpful?
Thank Iris L
HOTELMNGMNT, Senior Executive of Communications & Marketing Services at Grand Coloane Resort Macau, responded to this review

Dear Iris L, Thank you for taking the time to write about us on TripAdvisor during your recent stay. We are delighted to know you enjoyed your stay with us. We have also taken note of your feedback, which will definitely help us to improve in providing the best for our guests. We look forward to welcoming you back with... More 

Hong Kong, China
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location, only hotel on Macau with a natural beachfront. Nice and quiet to getaway from hustle of Macau and Hong Kong cities. Great room and balcony with beautiful views of the Black Sand Beach and bay. That said, I left feeling like it could be so much more with a little effort in these areas: 1. All rooms should... More 

Helpful?
1 Thank gwcy
HOTELMNGMNT, Senior Executive of Communications & Marketing Services at Grand Coloane Resort Macau, responded to this review

Dear gwcy, Thank you for taking the time to write about us on TripAdvisor during your recent stay. We are delighted to know you enjoyed your stay with us. We have also taken note of your feedback, which will definitely help us to improve in providing the best for our guests. We are glad to announce that the complimentary in-room... More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 24, 2016 via mobile

Loved staying here with my young family, the kids loved the swimming pool and the kids playroom. So much space in all the areas of the hotel including the bedrooms. We had a connecting room and loved the space and balcony in both rooms. The service was very good and the food was good too. No complaints here, definitely the... More 

Helpful?
Thank Natalie K
HOTELMNGMNT, Senior Executive of Communications & Marketing Services at Grand Coloane Resort Macau, responded to this review

Dear Natalie K, We are very happy to hear that you enjoyed our hotel during your recent visit. We look forward to delighting you again in the near future. Cheers, Communications & Marketing Team at Grand Coloane Resort More 

Hong Kong, China
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 24, 2016

The Grand Coloane Resort used to be owned by the Westin hotels and resorts chain, and for this reason occupies an impressive property located in a beautiful location at the end of Hac Sa Beach (Hac Sa = "Black Sand"). Every room has a private balcony that either faces the ocean or the beach. The former Westin Resort in Macau... More 

Helpful?
Thank traveljon96
HOTELMNGMNT, Senior Executive of Communications & Marketing Services at Grand Coloane Resort Macau, responded to this review

Dear traveljon96, Thank you for taking the time to write about us on TripAdvisor during your recent stay. We are delighted to know you enjoyed your stay with us. We have also taken note of your feedback, which will definitely help us to improve in providing the best for our guests. We are glad to announce that the complimentary in-room... More 

Macau, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 22, 2016

The room is cozy with a beautiful ocean view. It was great to relax in the swimming pool, enjoying time with my family. They are able to preserve the entire amenities in good condition despite of these years.

Helpful?
Thank Leesagutierrez
HOTELMNGMNT, Senior Executive of Communications & Marketing Services at Grand Coloane Resort Macau, responded to this review

Dear Leesagutierrez, Thank you very much for your wonderful review and we are pleased that you enjoyed your stay. I have gladly shared your kind words with the team and they are eagerly awaiting your return to be at your service once again. We look forward to delighting you in the coming future. Cheers, Communications & Marketing Team at Grand... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
Grand Coloane Resort is a grand complex terracing up a mountainside with the soft rolling green expanse of the Macau Golf & Country Club's 18-hole tournament style golf course on the resort's rooftop. Altogether 208 rooms and suites, each room opens onto a private and spacious terrace with an uninterrupted full beach or ocean view of the South China Sea. The resort offers a relaxing and soothing nature view at the Cafe Panorama and the pinnacle of great dining with a splendid sea view. At the renovated Chinese Restaurant, specializing in Cantonese cuisine, it has been awarded the Hong Kong and Macau's Best Restaurants Award. The tastefully decorated Panorama Lounge and opened Poolside Bar serve a great selection of liquors and beverages in a relaxed-yet-stylish setting. The contemporary Garden Marquee at the property has become the talk of the town as it is the one and only Marquee in Macau, a unique choice from wedding to a product launch or even team building, along with all other extensive meeting and banqueting facilities to meet guests' every requirement, a place they will remember long after they leave. ... more   less 

Additional Information about Grand Coloane Resort Macau

Address: No.1918 Estrada de Hac Sa, Coloane, Macau, China (Formerly The Westin Resort Macau)
Location: China > Macau
Price Range: $93 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Coloane Resort Macau 4.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Westin Resort Macau Hotel Macau
Westin Hotel Macau
Westin Macau
Westin Coloane
Hotel Style:
#4 Top resorts Hotel in Macau
#16 Business Hotel in Macau
#17 Family Hotel in Macau
#21 Luxury Hotel in Macau
#21 Romantic Hotel in Macau
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