We stayed at the Grand Coloane for our quarantine. The rooms are a bit dated but well maintained, but the real difference was the service and food quality - both of which were excellent. Meals are served promptly 3 times a day, freshly cooked in-house so break the mould of quarantine food! The front office staff did everything they could to make our stay as enjoyable as possible. View from the room out to sea is nice, although shame they have to lock the terrace doors. Overall highly recommended if you need to quarantine in Macau.
One of two hotels available for travellers to quarantine in Macau (Aug 22), I stayed here for 7 nights. The hotel is at the area of Coloane and a bit far off from Taipa and the Cotai Strip thus you will not find any food delivery. The room is clean and has all the amenities but it’s a bit run down. I stayed here almost 20 years ago and played a few rounds of golf at the course next to the hotel. What set this hotel apart is the staff and their impeccable services. Every employee is well mannered and helpful. They quickly offered to send another treadmill to my room when the original one wasn’t working. (Though they need to get some better treadmills). They were very helpful in going thru the checkout process with me. Meals are always on time at 8am/12pm/6pm. À la carte menu has extensive selections and price is reasonable. Overall, I am very satisfied with my time here.…
From by last four quarantine hotel in Macau , this is the best hotel for quarantine . The ocean view room and unique food provided, its make you feel like staycation more than quarantine . The hotel people are details minded , warm service which makes the positive psychological well-being. I think they goes beyond your expectation. Well done. But the only thing they need facelift (renovation )- in certain areas Grace
A good choice for HK people considering a quarantine stay in Macao. The room is very cosy and spacious. The three meals served every day are of very high quality, and there was no repetition during the 10-day observation period. Occasional surprises in terms of snacks were provided in several afternoons.
Room facing the sea and have good sunshine in morning time is one the of the best feeling during the quarantine period. Friendly and helpful staff. Food quality is good and on time. Arrangement in details. Highly appreciated.
Had a wonderful stay in Grand Coloane Resort during my 10 days Quarantine period. They served me with great food and caring staffs resolved every tiny issues i had in the room. Love the stay and would recommend others to pick this hotel when visiting Macau.
As we know, hotel is not new but they are providing excellent services in all-rounded details. Staffs all are friendly, professional and could be solved my requested immediately. Worth to visit again !
I stayed at the grand coloane for a 10-day quarantine in Macau. The hotel was great. The room was big and the beds were comfortable. The staff were very helpful and caring, and the food was wonderful. I did enjoy my staycation over those 10 days.
At that day I came here and waited so long time in border. But when I came here i felt tired and went to rest as soon as possible. Today I check out and I feel good. Yan from front office take care of us well, she assisted us to download the Macau health app and book the pct test. Thanks everyone especially Yan😉😉
It is the best quarantine hotel i have ever stayed in. Given my previous quarantine experience, i wasn’t expecting much on the food. But every single meal here is delicious and fresh. Believe me if you haven’t quarantined before. It is somehow really hard to find a hotel that provides good food. Also the room I stayed in is very clean. I am very picky about this but it is really CLEAN. Although the door that opens to the balcony are locked due to preventive reasons, the vast view that looks out to the ocean still makes you happy and energetic. You can truly feel the staff’s hard work and genuineness while staying here. They pay attention to even the tiny details to make sure your stay is comfortable enough. It is an achievement of the management team, being able to make everything so well-organised.…
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