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Hotel Royal Macau

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No.2-4 Estrada da Vitoria, Macau China
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Traveler (1214)
Room & Suite (679)
Dining (180)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#34 of 124 hotels in Macau
Location
Cleanliness
Service
Value
Travelers' Choice
Hotel Royal Macau is an elegant hotel situated on Estrada da Vitória near the centre of Macau at the foot of the city's legendary landmark, the 174-metre-high hill, Colina da Guia. Well placed for both business and leisure travellers, Hotel Royal Macau offers a heaven of comfort and serenity in one of Asia's most exciting cities. Hotel Royal Macau sits on the doorstep of the Guia Lighthouse, site of the first lighthouse on the Chinese coast. Within walking distance, guests of the hotel can reach Ruins of St Paul's, Vasco da Gama Monument and many other attractions in Macau. Hong Kong is only an hour away, and the Border Gate in Zhuhai is only 15-minute drive away. Well equipped with a fitness centre, a swimming pool and a choice of 380 spacious guest rooms and suites over 19 floors, Hotel Royal Macau presents the highest standards in all areas of accommodation and service. Every guest room at the hotel is beautifully appointed, using the finest furnishings in an innovative style, to create an atmosphere of contemporary luxury. Visitors who appreciate fine dining will be well catered for by the restaurants at Hotel Royal Macau. Catalpa Garden is the home of authentic Shanghai cuisine, and four individual rooms are available for the ultimate private dining experience. The hotel's FADO Portuguese restaurant features dishes from an award-winning chef who consistently delights diners with stylish Portuguese food. Royal Bakery's pastry teams are dedicated to producing delectable cakes and pastries in over 100 different flavours. Adjacent to it, Lobby Lounge is an ideal place to meet for an afternoon tea, a glass of champagne, a piece of cake, or even weekend tea buffets. Hotel Royal Macau is fully equipped to host business meetings and functions accommodating up to 200 people. The opulent furnishings and graceful decor of the hotel create an ideal ambience for work or leisure, and the addition of the latest technologies and a first-class service ensure every detail of the event is a success. Guests' comfort is always our top priority! It is our pleasure to offer assistance and information to make your experience at Hotel Royal Macau a pleasant one. Please do not hesitate to send us any enquiry or feedback by completing the form below. Our hotel representative will contact you shortly.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Babysitting
Free shuttle or taxi services
Wifi
Indoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast buffet
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Bottled water
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Chinese, Filipino, Korean and 1 more
1537Reviews42Q+A100Room tips
Traveler rating
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Popular mentions
Kamil Camper wrote a review Jul 2021
Macau, China9 contributions
Nice hotel. My wife and I really enjoy our stay here. View from our room was just fantastic. All request was given to us. All staff are friendly and kind. Special thanks to the bellman who assisted us, forgot to get his name. They follow government policy for declaration code. Surely we will come back again.
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Royal Macau Hotel, General Manager at Hotel Royal Macau
Responded 2 weeks ago
Dear guest, Thank you for staying with us during your journey in Macau. Being the first 5-star hotel in Macau, proving impeccable customer service is always our priority. We are happy to know that you have enjoyed your stay with us. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you in Macau soon! Your sincerely, Hotel Royal Macau
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jeff wrote a review Jul 2021
1 contribution1 helpful vote
this hotel are very discusting specially the chinese manager name sparky he is very rude he is no respect to the guest ,,,they dont know how to properly treat the guest ...i will not recommend this hotel to anyone it a serious waste,, the staff not train well
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Date of stay: July 2021Trip type: Traveled with friends
1 Helpful vote
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Culture55614002630 wrote a review Apr 2021
1 contribution
Check in was smooth. Health declaration is required before you enter the hotel. Clean and very well maintained room. Just perfect for staycation. Pool on the third floor was just amazing. I enjoy the warm pool, lockers are clean, and fresh towels are provided. Thank you so much!
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Date of stay: April 2021Trip type: Traveled as a couple
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Response from Royal Macau Hotel, General Manager at Hotel Royal Macau
Responded May 19, 2021
Dear Culture55614002630, Thank you for taking the time to share your comment with us on TripAdvisor. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are delighted to know that you are satisfied with our clean room and indoor swimming pool. It was a pleasure to have you with us on your recent visit to Macau. In a city where hotels are abundant, we truly appreciate that you have chosen to stay with us. We look forward to welcoming you again soon! Yours sincerely, Hotel Royal Macau
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Campsay upon Crooked wrote a review Feb 2021
Orange Cove, California303 contributions24 helpful votes
Hotel Royal is a genuinely affordable hotel, but I did not expect that its service and equipment are also just up to the level of a budget hotel. I needed to sit at the lobby for 30 minutes to wait for the reception desk to dig out my reservation. It is very interesting: the man said, "oh, we cannot find your booking" (then he remained silent). "Could you help me to check, please?", I asked. He said okay but he said it would take about 30 minutes and he asked me to sit in the lobby to wait for 30 minutes, without even giving me a bottle of water! Then, he just stood idle there. I needed to walk to the front desk to ask him to check again (I was the only guest checking in for the entire 30 minutes but he simply won't have checked my booking if I had not asked!). I would be perfectly fine with this quality of service if it had just been a three-star hotel but it is such a disappointment when it is a five-star hotel. Additionally, the room was old and under-maintained; the help desk did not help at all; room equipment was super outdated (great to visit if you want some atmosphere of 2000). Overall, I would not suggest having a five-star expectation on Hotel Royal.
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Date of stay: January 2021
Rooms
Location
Service
Trip type: Traveled on business
1 Helpful vote
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Response from Royal Macau Hotel, General Manager at Hotel Royal Macau
Responded Apr 1, 2021
Dear BingX2643WF, Thank you for sharing your comment with us on TripAdvisor. Being the first 5-star hotel in Macau, providing impeccable hotel experience at affordable prices is always our mission. We wanted to thank you for sharing your experience on check-in, which I wish to assure you is definitely not in keeping with our hotel standards. In addition we would like to stress that we do train all our associates to take the greatest care when handling reservation and check-in, and following your initial feedback we have initiated a series of refresher. We have been continuously refurbishing the decoration of the guest rooms and replacing them with new furniture and facilities, hoping to bring guests a more comfortable and satisfying experience. We do hope this does not mar your impression of Hotel Royal Macau, and that we will have the opportunity to welcome you back and regain your confidence. Yours sincerely, Hotel Royal Macau
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W L wrote a review May 2020
12 contributions1 helpful vote
+1
Been a while since we visited this wonderful hotel, nestled in Macau’s lovely historic district away from the hustle and bustle of other parts of the city. Hotel as always is immaculate and services impeccable. We dined at its renowned Catalpa Garden Shanghainese Restsurant, never disappoint. One of the best Shanghainese restaurants in the region and a must visit for those traveling to the city.
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Date of stay: May 2020Trip type: Traveled with friends
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Response from royalmacauhotel, Guest Relation Department at Hotel Royal Macau
Responded May 25, 2020
Dear wacwac168, Thank you for sharing such an enthusiastic review with us on TripAdvisor. Being the first 5-star hotel in Macau, providing impeccable hotel experience is always our mission. We are delighted to know that you have enjoyed your stay with us, particularly with our close proximity to tourist attractions & historic world heritage sites, clean environment & attentive service and exquisite Shanghainese cuisine served at our award-winning restaurant Catalpa Garden. Your compliments are encouraging to our staff, and motivate us to improve ourselves every day. We look forward to welcoming you again soon. Yours sincerely, Hotel Royal Macau
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PRICE RANGE
$73 - $153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
澳门皇都酒店, royal hotel macau, macau royal hotel
LOCATION
ChinaMacau
NUMBER OF ROOMS
380
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Frequently Asked Questions about Hotel Royal Macau
Which popular attractions are close to Hotel Royal Macau?
Nearby attractions include Guia Lighthouse (0.2 miles), Guia Fortress (0.2 miles), and St. Anthony's Church (0.2 miles).
What are some of the property amenities at Hotel Royal Macau?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Royal Macau?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Royal Macau?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Royal Macau?
Yes, parking is available to guests.
What are some restaurants close to Hotel Royal Macau?
Conveniently located restaurants include Tomato Portuguese Food, ALBERGUE 1601, and A Vencedora.
Are there opportunities to exercise at Hotel Royal Macau?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Hotel Royal Macau located near the city center?
Yes, it is 0.7 miles away from the center of Macau.
Are any cleaning services offered at Hotel Royal Macau?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Royal Macau offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Royal Macau?
The staff speaks multiple languages, including English, Chinese, Portuguese, Korean, and Filipino.