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Grand Lapa Macau

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#18 of 92 Hotels in Macau
Certificate of Excellence
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Grand Lapa Macau
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601 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Pune, India
Reviewed 2 days ago NEWvia mobile

We shifted to this hotel from an ultra modern hotel on the Cotai strip. As we stepped in the lobby, it was shocking to see structures dating back by few decades. However leaving the visual sensibilities aside, the hospitality experience was excellent. Great helpful staff and services. Rooms have the look and feel of eightees, something that may not appeal...

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Helpful?
Thank BhallaPK
Reviewed 4 days ago NEWvia mobile

I stayed here for 2 days. Nothing much to be reviewed. The only minuses are the noisy renovation (that's okay it happens here and there) and the most unfriendly restaurant supervisor I ever met. On the second day, I went to the restaurant to have my breakfast, unfortunately I forgot to bring my coupon. I was greeted and asked my...

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Helpful?
Thank Alvian s
Hong Kong, China
Reviewed 5 days ago NEWvia mobile

Old hotel but well maintained. The hotel is currently under renovation and not really affect our stay as we were out during day time. Our room has been upgraded to a beautiful and peaceful resort view and with a balcony. We woke up to the sound of chirping birds and we thought we were holidaying in some resort! Housekeeping staffs...

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Helpful?
Thank JupiterGalaxy
Dubai, United Arab Emirates
Reviewed 1 week ago

We stayed one night and our experience was unforgettable although very short. We love the pool, they have a big one and one smaller which is temperature controlled. Close to fisherman's wharf where there are a few selections of restaurants. Our favorite was the Thai with seating outside and overlooking the bay. The hotel is 15-20 mins walking distance to...

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Helpful?
Thank Mello L
GrandLapaMacau, Senior Executive of Communications & Marketing Services at Grand Lapa Macau, responded to this review

Dear Mello L, We are very happy to hear that you enjoyed our hotel during your recent visit. We look forward to delighting you again in the near future. Cheers, Communications and Marketing Team at Grand Lapa

Reviewed 3 weeks ago via mobile

Stayed 1 night at the Grand Lapa and had a very relaxing time. Despite being warned about potential noise from renovation work we weren't disturbed at all. Although a little bit dated, the room was comfortable - especially the bed! Front desk staff, and staff throughout the hotel were pleasant and helpful. The pool area is excellent. A big pool...

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Helpful?
1Thank Brian K
GrandLapaMacau, Senior Executive of Communications & Marketing Services at Grand Lapa Macau, responded to this review

Dear Brian K, Thank you very much for your wonderful review and we are pleased that you enjoyed your stay. I have gladly shared your kind words with the team and they are eagerly awaiting your return to be at your service once again. We look forward to delighting you in the coming future. Cheers, Communications and Marketing Team at...

London, United Kingdom
Reviewed 3 weeks ago

Good breakfast and the pool are definitely a plus. The hotel is being renovated (Oct 2016) so some rooms are very dated with old furniture, others are better. Bear in mind that the renovation works are creating a lot of noise. The staff informed us that it will be taking place between 10am and 6pm, however, they usually started earlier...

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Helpful?
Thank JamesNv_1971
GrandLapaMacau, Senior Executive of Communications & Marketing Services at Grand Lapa Macau, responded to this review

Dear JamesNv_1971, Thank you for choosing Grand Lapa, Macau during your recent visit to Macau. Thank you for the feedback. We are sorry for the noise issue during your recent stay with us because we are currently undergoing a hotel improvement programme. Although guest comfort is our priority, noise issue is unavoidable during this period. We are sorry for the...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago via mobile

A well-kept colonial building with well-trained staff. 1. Customer services were attentive: check-in or check-out in no time. 2. Concierge: taxi assistant service is superb, 2 assistant went down to the street to get me a cab and make sure the taxi driver knowing my destinations. They help us to get a restaurant booked efficiently. Highly recommended! Feeling welcome all...

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Helpful?
Thank blmy
GrandLapaMacau, Senior Executive of Communications & Marketing Services at Grand Lapa Macau, responded to this review

Dear blmy, Thank you very much for your wonderful review and we are pleased that you enjoyed your stay. I have gladly shared your kind words with the team and they are eagerly awaiting your return to be at your service once again. We look forward to delighting you in the coming future. Cheers, Communications and Marketing Team at Grand...

Singapore, Singapore
Reviewed November 1, 2016

Location was near to the macau ferry harbour. Room was big and clean. The hotel had a new gym and swimming pool next to it. There is free Jacuzzi and steam room too. Limited shuttle bus service from the hotel to the macau ferry but can always take the Sands Macao shuttle which was next door to travel to other...

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Helpful?
Thank Chew Y
GrandLapaMacau, Senior Executive of Communications & Marketing Services at Grand Lapa Macau, responded to this review

Dear chew Y, We are very happy to hear that you enjoyed our hotel during your recent visit. We look forward to delighting you again in the near future. Cheers, Communications and Marketing Team at Grand Lapa

Shenzhen, China
Reviewed October 30, 2016

I went to Grand Lapa with my son, and 5 other people of my family. We had booked 2 separate rooms and the hotel upgraded us to a suite with a nice and comfy living room between the 2 rooms. The rooms are nice and cosy, you have everything you need, it's very clean and even thought it might look...

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Helpful?
Thank yannlb
GrandLapaMacau, Senior Executive of Communications & Marketing Services at Grand Lapa Macau, responded to this review

Dear yannlb, Thank you for taking the time to write about us on TripAdvisor during your recent stay. We are delighted to know you enjoyed your stay with us. We have also taken note of your feedback, which will definitely help us to improve in providing the best for our guests. We look forward to welcoming you back with us...

Orebro, Sweden
Reviewed October 26, 2016 via mobile

We had a large kingbedroom with balcony and poolview. Really nice room with good service, they even fixed the room before the evening. Breakfastbuffet is good also. Within walkingdistance from the ferries. Nice poolarea.

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Helpful?
Thank Jörgen H
GrandLapaMacau, Senior Executive of Communications & Marketing Services at Grand Lapa Macau, responded to this review

Dear Jörgen H, Thank you very much for your wonderful review and we are pleased that you enjoyed your stay. I have gladly shared your kind words with the team and they are eagerly awaiting your return to be at your service once again. We look forward to delighting you in the coming future. Cheers, Communications and Marketing Team at...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Modern 18-story waterfront hotel with elegantly decorated interior, situated near the Outer Harbour seawall. ... more   less 

Additional Information about Grand Lapa Macau

Address: No.956-1110 Avenida da Amizade, Macau, China
Location: China > Macau
Price Range: $98 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Lapa Macau 4.5*
Number of rooms: 416
Reservation Options:
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Also Known As:
Grand Lapa, Macau Hotel Macau
Macau Mandarin Oriental
Mandarin Oriental Macau Peninsula
Mandarin Macau Peninsula
Macau Peninsula Mandarin Oriental
Hotel Style:
#10 Spa Hotel in Macau
#16 Family Hotel in Macau
#17 Luxury Hotel in Macau
#20 Romantic Hotel in Macau
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Questions & Answers

Here's what travelers have asked, with answers from Grand Lapa Macau staff and other travelers.
4 questions
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Questions? Get answers from Grand Lapa Macau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bay view or the garden view”
 of 5 bubbles mellol793, 1 week ago | Read review
“If you're a large family not fitting in one room ask for 2 rooms with a living room between them.”
 of 5 bubbles yannlb, Oct 30, 2016 | Read review
“Just ask SIr Edgar about the best suggestions. He is 16 years in business.”
 of 5 bubbles 391fredericks, Oct 2, 2016 | Read review
“Near to ferry terminal if going or coming to/from Hong Kong”
 of 5 bubbles qingyun59, Sep 18, 2016 | Read review
“If you are travelling as a family, pick the 2 BR Suite. Well worth it.”
 of 5 bubbles KittyKaht, Sep 7, 2016 | Read review
5 of 5
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