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956-1110 Avenida Da Amizade, Macau China
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Traveler (1049)
Room & Suite (497)
Dining (155)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 01/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 130 in Macau
Location
4.3
Cleanliness
4.5
Service
4.5
Value
4.4
Travelers' Choice
Set in the heart of Macau, near stunning UNESCO world heritage sites, upscale lifestyle hotel Artyzen Grand Lapa Macau offers a window into the city’s culturally rich heritage. The name “Grand Lapa” draws inspiration from the prestigious neighbourhoods of Lapa in Lisbon where celebrities reside and as a truly homegrown brand, the hotel celebrates Macau’s remarkable heritage. Discover fascinating tales of Macau’s vibrant past through the art, culture, cuisine and architecture at our resort. Encounter a replica of the Window of Tomar from Portugal and curated works of art by a local Macanese artisan. Dine on innovative culinary dishes at our restaurants serving Portuguese, Macanese, Chinese and Thai cuisines, and savour eclectic cocktails at our bar. Listen to captivating stories from our hoteliers and enjoy an authentic Macau experience all throughout your journey. Artyzen Grand Lapa Macau is a city resort with over 15,000 square meters. Our facilities include an outdoor temperature-controlled swimming pool and jacuzzi, a children’s centre, a fully-equipped gym and a multi-purpose exercise studio. Our awarded spa is also Macau’s only spa with a private outdoor garden, jacuzzi and rain shower. Acting as a holistic sanctuary for the mind, body and soul, Artyzen Grand Lapa Macau is an oasis at the heart of the city.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Free shuttle or taxi services
Business Center with Internet Access
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Interconnected rooms available
Room service
Safe
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Chinese
1926Reviews18Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Maria João wrote a review May 6
Macau, China2 contributions
The hotel and facilities are very good. The hotel management are very good but the restaurant management at swimming pool is bad. Bad service with food and beverages at the swimming pool. The receptionists were very kind and provide us all the information we need.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Artyzen Grand Lapa Macau, Other at Artyzen Grand Lapa Macau
Responded 1 week ago
Dear Valued Guest, Thank you for sharing your valuable feedback. We regret to hear about your less than satisfactory stay, especially our Food & Beverage service by the pool; which we will look into for further improvement. Nevertheless, my team and I look forward in welcoming you back to the only true urban resort in Macau. Yours sincerely, Patrick Ong Front Office Manager
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Melanie L wrote a review May 6
West Vancouver, Canada6 contributions4 helpful votes
For 800MOP for a 2 night stay, + a 200MOP spa credit, is a great deal. Although I didn’t use it during the stay, Vasco Bar and Naam Thai Restaurant are well known spots in town. Can’t really go wrong with this on such a special rate. The pool and fitness center is open 6:30am-10pm which is awesome for early risers. Hotel is situated in an area where other good restaurants and coffee shops are within blocks away. I went to a different coffee shop each morning of just 2-3 min walk away to get my morning walk & espresso before hitting the gym. Good stay!!
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Artyzen Grand Lapa Macau, Other at Artyzen Grand Lapa Macau
Responded 1 week ago
Dear Valued Guest, Thank you very much for your perfect review! We are thrilled that you had a great time here, while enjoying our neighbourhood that have so much to offer. My team and I look forward in welcoming you back to the only true urban resort in Macau. Have a pleasant week ahead, boa vida! Yours sincerely, Patrick Ong Front Office Manager
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Janiels H wrote a review May 4
5 contributions1 helpful vote
The hotel is in a very strategic location as it is close to some tourist destinations; the facilities are child-friendly and there is a playground where we can leave our kids while me and my wife are taking a dip in the swimming pool and the staff are very accommodating.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Artyzen Grand Lapa Macau, Other at Artyzen Grand Lapa Macau
Responded 1 week ago
Dear Valued Guest, Thank you very much for your splendid review! We are thrilled that your family have a great time here, and our team members are delighted to hear about your compliments. My team and I look forward in welcoming you and family back to the only true urban resort in Macau. Yours sincerely, Patrick Ong Front Office Manager
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ruffagonzales830 wrote a review May 4
1 contribution
The room is a liitle bit dusty and dirty, more improvement especially in the outdoor pool. The staff is so strict. Thank you more power, more convenient, more ambiance, a liitle bit dissatisfied here.
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Artyzen Grand Lapa Macau, Other at Artyzen Grand Lapa Macau
Responded 1 week ago
Dear Valued Guest, Thank you for sharing your valuable feedback. We regret to hear about your less than satisfactory stay, especially our outdoor pool area, which we will look into for further improvement. My team and I look forward in welcoming you back to the only true urban resort in Macau. Yours sincerely, Patrick Ong Front Office Manager
Read more
oscarguijarro wrote a review May 4
Madrid, Spain13 contributions
I think Grand Lapa is a local fave for good reasons. The swimming pool at the Resort, Vasco, Naam, ... the friendly and always helpful staff, ... Everything converges in this hotel and its facilities to produce a sense of relaxation and bliss at the very heart of the city but away from its hectic pulse.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Artyzen Grand Lapa Macau, Other at Artyzen Grand Lapa Macau
Responded 1 week ago
Dear Valued Guest, Thank you very much for your awesome review! We are thrilled that your family have a great time here, and our team members are delighted to hear about your compliments. My team and I look forward in welcoming you and family back to the only true urban resort in Macau. Yours sincerely, Patrick Ong Front Office Manager
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joijoy86 wrote a review Apr 2022
Macau, China26 contributions1 helpful vote
+1
A great resort hotel with a great price point. The decor and amenities in the room are better than expected. Very user-friendly with the power outlets in the right places. All the staffs are friendly and nice. Thank you Franco from Front Desk for the swift check in and great service. Loved the dinner at Naam, will definitely be back to try the others on the menu. Vasco bar has a pretty good vibe. Buffet breakfast had quite a number of selections, just wished they can refill the items faster once finished. Overall it was an enjoyable stay and had a relaxing time there.
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Date of stay: April 2022Trip type: Traveled
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Response from Artyzen Grand Lapa Macau, Other at Artyzen Grand Lapa Macau
Responded 1 week ago
Dear Valued Guest, Thank you very much for your fantastic review! We are thrilled that you had an enjoyable and relaxing stay. Your compliments for Franco was well received and he was delighted to hear from you. My team and I look forward in welcoming you back for another great staycation. Yours sincerely, Patrick Ong Front Office Manager
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Mei Kun I wrote a review Apr 2022
Macau, China11 contributions4 helpful votes
A true resort hotel in the peninsula. The whole property is carefully maintained regardless of its age (40+ years). Rooms are renovated, open air pool is good fun. Staff are very friendly and helpful. Restuarants are good. Everything is perfect. We are returned guests and will definitely come again, for its good facilities and great services. Hope Macau’s tourism will recover soonest.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Artyzen Grand Lapa Macau, Other at Artyzen Grand Lapa Macau
Responded 1 week ago
Dear Valued Guest, Welcome back and thank you very much for your brilliant review! We are elated to hear about your perfect stay and appreciate your kind support during this challenging times. My team and I look forward in welcoming you and family back to the only true urban resort in Macau. Yours sincerely, Patrick Ong Front Office Manager
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Pathfinder360453 wrote a review Apr 2022
1 contribution
Booking included F&B credit during stay, however not able to experice some outlets due to closure on dinner time or only offer festival menu. Location is convenient, indoor parking is challenging for SUV or similar cars due to capacity and narrow driveway. Welcome and departure service is excellent. Bed is slightly soft, wake up with little back pain. Swimming pool is good, crowdy in weekend. Drinks at Vasco is good, NAAM cuisine is also great deal with the combo selection of appetizer and salad. Overall experience is good. Frustrating in submitting this respsonse as it only couted the wording of Chinese which manual translation is required. 歡迎大使很友善 停車場稍窄,7人車比較難泊 預訂套票包括餐飲消費額,有些餐廳由於不做晚市或只有節日餐牌而未有體驗 游泳池不錯,週末很多人 房間床褥略軟,睡醒有點腰痛 Vasco的飲品不錯,NAAM的前菜及沙律組合比較高性價比 總的體驗不錯 這段回饋在提交時,系統計字數只計算中文字,使我寫好了所有意見後只能重新再打中文才能提交
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled
Helpful
Share
Response from Artyzen Grand Lapa Macau, Other at Artyzen Grand Lapa Macau
Responded 1 week ago
Dear Valued Guest, Thank you very much for your 5-stars review! We are thrilled that your overall experience was good, despite some inconveniences, which we will thoroughly look into and address accordingly. My team and I look forward in welcoming you and family back to the only true urban resort in Macau. Yours sincerely, Patrick Ong Front Office Manager
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Renato M wrote a review Apr 2022
Macau8 contributions1 helpful vote
In the past my stays in this hotel were great. This time was not the case and I feel that something the management must do to regain the previous status that attracted so many guests in the past and that created the image of the hotel. My issues were too long to explain here but they had been referred to the hotel management already, which, knowing the people in charge, I know they will take it in good note.
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
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Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Artyzen Grand Lapa Macau, Other at Artyzen Grand Lapa Macau
Responded 4 weeks ago
Dear Valued Guest, We have well noted on your lengthy comments via our post-stay survey, which I have emailed you our response. Once again, please accept our sincerest apologies on your less than satisfactory stay experience this time. We hope to be given another opportunity to showcase the spirit of our Artyzen hospitality, which you and family were fond of. Have a pleasant week. Yours sincerely, Patrick Ong Front Office Manager
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CR17ZR wrote a review Apr 2022
United Kingdom52 contributions33 helpful votes
Very good breakfast Buffet lots of choices for children, good value for money. The swimming Pool and the slide are the favourite as always. Attended a Birthday Party celebration at Vasco Bar at night and all the Staff are very accommodating especially Mack for an awesome service given.
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Review collected in partnership with this hotel
Date of stay: March 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
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Response from Artyzen Grand Lapa Macau, Other at Artyzen Grand Lapa Macau
Responded Apr 10, 2022
Dear Valued Guest, Thank you for your beautiful review! We are delighted to hear about your amazing stay and appreciate your generous compliments for our team members, especially Mack. We look forward to your return visit soon, to the only urban resort in Macau; Boa Vida! Yours sincerely, Patrick Ong Front Office Manager
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PRICE RANGE
$53 - $85 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
澳门金丽华酒店, grand lapa, macau hotel macau, macau mandarin oriental, mandarin macau peninsula, mandarin oriental macau peninsula, macau peninsula mandarin oriental
LOCATION
ChinaMacau
NUMBER OF ROOMS
426
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Frequently Asked Questions about Artyzen Grand Lapa Macau
Which popular attractions are close to Artyzen Grand Lapa Macau?
Nearby attractions include Grand Prix Museum (0.2 miles), Macau Museum of Art (0.2 miles), and Macau Fisherman's Wharf (0.2 miles).
What are some of the property amenities at Artyzen Grand Lapa Macau?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Artyzen Grand Lapa Macau?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Artyzen Grand Lapa Macau?
Conveniently located restaurants include Golden Court, Copa Steakhouse, and 888 Buffet.
Are there opportunities to exercise at Artyzen Grand Lapa Macau?
Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Artyzen Grand Lapa Macau have an airport shuttle?
Yes, Artyzen Grand Lapa Macau offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Artyzen Grand Lapa Macau located near the city center?
Yes, it is 0.8 miles away from the center of Macau.
Are any cleaning services offered at Artyzen Grand Lapa Macau?
Yes, dry cleaning and laundry service are offered to guests.
Does Artyzen Grand Lapa Macau offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Artyzen Grand Lapa Macau?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Artyzen Grand Lapa Macau?
Many travelers enjoy visiting Our Lady of Penha (1.1 miles), Mandarin's House (1.3 miles), and Ruins of St. Paul's (0.9 miles).