The hotel and facilities are very good. The hotel management are very good but the restaurant management at swimming pool is bad. Bad service with food and beverages at the swimming pool. The receptionists were very kind and provide us all the information we need.
For 800MOP for a 2 night stay, + a 200MOP spa credit, is a great deal. Although I didn’t use it during the stay, Vasco Bar and Naam Thai Restaurant are well known spots in town. Can’t really go wrong with this on such a special rate. The pool and fitness center is open 6:30am-10pm which is awesome for early risers. Hotel is situated in an area where other good restaurants and coffee shops are within blocks away. I went to a different coffee shop each morning of just 2-3 min walk away to get my morning walk & espresso before hitting the gym. Good stay!!
The hotel is in a very strategic location as it is close to some tourist destinations; the facilities are child-friendly and there is a playground where we can leave our kids while me and my wife are taking a dip in the swimming pool and the staff are very accommodating.
The room is a liitle bit dusty and dirty, more improvement especially in the outdoor pool. The staff is so strict. Thank you more power, more convenient, more ambiance, a liitle bit dissatisfied here.
I think Grand Lapa is a local fave for good reasons. The swimming pool at the Resort, Vasco, Naam, ... the friendly and always helpful staff, ... Everything converges in this hotel and its facilities to produce a sense of relaxation and bliss at the very heart of the city but away from its hectic pulse.
A great resort hotel with a great price point. The decor and amenities in the room are better than expected. Very user-friendly with the power outlets in the right places. All the staffs are friendly and nice. Thank you Franco from Front Desk for the swift check in and great service. Loved the dinner at Naam, will definitely be back to try the others on the menu. Vasco bar has a pretty good vibe. Buffet breakfast had quite a number of selections, just wished they can refill the items faster once finished. Overall it was an enjoyable stay and had a relaxing time there.
A true resort hotel in the peninsula. The whole property is carefully maintained regardless of its age (40+ years). Rooms are renovated, open air pool is good fun. Staff are very friendly and helpful. Restuarants are good. Everything is perfect. We are returned guests and will definitely come again, for its good facilities and great services. Hope Macau’s tourism will recover soonest.
Booking included F&B credit during stay, however not able to experice some outlets due to closure on dinner time or only offer festival menu. Location is convenient, indoor parking is challenging for SUV or similar cars due to capacity and narrow driveway. Welcome and departure service is excellent. Bed is slightly soft, wake up with little back pain. Swimming pool is good, crowdy in weekend. Drinks at Vasco is good, NAAM cuisine is also great deal with the combo selection of appetizer and salad. Overall experience is good. Frustrating in submitting this respsonse as it only couted the wording of Chinese which manual translation is required. 歡迎大使很友善 停車場稍窄,7人車比較難泊 預訂套票包括餐飲消費額,有些餐廳由於不做晚市或只有節日餐牌而未有體驗 游泳池不錯,週末很多人 房間床褥略軟,睡醒有點腰痛 Vasco的飲品不錯,NAAM的前菜及沙律組合比較高性價比 總的體驗不錯 這段回饋在提交時,系統計字數只計算中文字,使我寫好了所有意見後只能重新再打中文才能提交…
In the past my stays in this hotel were great. This time was not the case and I feel that something the management must do to regain the previous status that attracted so many guests in the past and that created the image of the hotel. My issues were too long to explain here but they had been referred to the hotel management already, which, knowing the people in charge, I know they will take it in good note.
Very good breakfast Buffet lots of choices for children, good value for money. The swimming Pool and the slide are the favourite as always. Attended a Birthday Party celebration at Vasco Bar at night and all the Staff are very accommodating especially Mack for an awesome service given.
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