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    Sheraton Grand Macao Hotel, Cotai Central

    Estrada do Istmo. s/n, Cotai, Macau, China
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    10/2/2017 10/3/2017
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    $707
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    Traveler (4222)
    Room & Suite (1258)
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    Overview
    • Excellent53%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “spg member” (171 reviews)
    “sky tower” (141 reviews)
    “earth tower” (104 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Kids Club
    Shuttle Bus Service
    Casino
    4.5 Star Hotel
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    Offers from Sheraton Grand Macao Hotel, Cotai Central
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    Rooms
    Oct 2Oct 3
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (5,332)
    There are newer reviews for Sheraton Grand Macao Hotel, Cotai Central
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    331 - 335 of 3,657 reviews

    Reviewed May 6, 2017 via mobile

    We had booked a 2 night stay for the boxer weekend. The rooms are very neat, clean and spacious. The hotel staff very courteous and friendly. Though the weekend rush was maddening, Sheraton Grand staff did not show any kind of negativity or be rude...More

    3  Thank shrutimehta85
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded May 9, 2017

    Dear shrutimehta85 Thank you for sharing your experience with us. We are delighted to hear that the service standard of our hotel has made your stay memorable. We hope we will give you another memorable experience soon. Warmest regards

    Reviewed May 5, 2017 via mobile

    Nice hotel, great location ... spacious rooms. Due to size of the hotel there are a few misses but on the whole a great experience. Especial shout out to the cleanliness in the rooms and all areas. If in Macau again, will stay again.More

    3  Thank FJB81
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded May 8, 2017

    Dear FJB81 Thank you for your loyal support and we’re thrilled to hear that you loved our room and location. We appreciate your understanding for some areas we may have failed to meet your expectations during peak periods. We look forward to serving you again...More

    Reviewed May 5, 2017 via mobile

    Located on the main strip amongst all the action. Surrounded by great shopping Malls, casinos, loads of other things to do for the ones traveling with kids. Rooms are big and the beds are high quality and comfy. Free shuttle bus from/to the ferry. Helpful...More

    3  Thank KubesKitchen
    Response from SheratonMacao, Guest Experience Team  at Sheraton Grand Macao Hotel, Cotai CentralResponded May 8, 2017

    Dear KubesKitchen Thank you for staying at Sheraton Grand Macao and we are thrilled to hear that you enjoyed many of the family activities at our Complex, as well as utilizing our convenient transportation options. The long waiting time during peak time check-in is what...More

    Reviewed May 5, 2017

    Very close to the Venetian, surprisingly kids friendly for a casino driven hotel. can be tough for vegetarian but there are some options in the room service menu. The bus service from the harbor is very convenientMore

    3  Thank sb2502
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded May 8, 2017

    Dear sb2502 Thank you for staying with us. We are delighted that you had a pleasant stay, we pride ourselves as a kids friendly hotel on the Cotai Strip. We understand that different guests have various requirements in terms of food and we’re delighted to...More

    Reviewed May 5, 2017

    Amongst all the Sheratons I have stayed in Asia, I think this ranks no 2 in my list. The size, location and cleanliness is very good. I would say overall, I will give this hotel a 7.5/10. The only thing this hotel lacks in are...More

    3  Thank Melissa A
    Response from SheratonMacao, Guest Experience Team at Sheraton Grand Macao Hotel, Cotai CentralResponded May 8, 2017

    Dear Melissa A Thank you very much for your feedback, please accept our sincere apologies that we have failed to meet your expectations in terms of service quality. We have passed on your comments to the relevant departments, and will ensure we implement improvements and...More

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    Sofitel Macau At Ponte 16
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    • Hot Tub
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • $118 - $332 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Macau
    • #10 Business Hotel in Macau
    • #10 Casino Hotel in Macau
    • #12 Romantic Hotel in Macau
    • #13 Spa Hotel in Macau
    • #20 Luxury Hotel in Macau
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 4001
    • Reservation Options
    • TripAdvisor is proud to partner with Starwood APAC, Agoda, Hotels.com, Expedia, Booking.com and TripOnline SA so you can book your Sheraton Grand Macao Hotel, Cotai Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Macau
    Add Photo Photos
    Traveler (4222)
    Room & Suite (1258)
    Dining (280)
    Pool & Beach (170)
    Hotel & Grounds (2285)
    Bathroom (364)
    Business Center & Event Rooms (43)
    Family and Play Areas (25)
    Nearby
    Sponsored by:
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    Nearby Restaurants
    The St. Regis Bar (The St. Regis Macao, Cotai Central)
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    .21 miles away
    Brasserie at Parisian Macau
    161 reviews
    .22 miles away
    Hard Rock Cafe
    620 reviews
    .22 miles away
    Palms
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    .02 miles away
    Nearby Attractions
    Casino at Venetian Macao
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    .37 miles away
    City of Dreams
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    .33 miles away
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    .19 miles away
    Ask a question
    Questions & Answers
    neorower
    September 16, 2017|
    Answer
    Response from 265sharifr | Reviewed this property |
    I think earth tower (2nd building) will allow you to have golf course as well Effil tower view, you can ask at reception for better option.
    0
    Votes
    ingrid0516
    September 16, 2017|
    AnswerShow all 2 answers
    Response from karlc576 | Reviewed this property |
    Like Senor Buff said, a very short walk of under 5 mins and all under cover with shops on both sides.
    0
    Votes
    Jenny D
    September 12, 2017|
    AnswerShow all 4 answers
    Response from Montana23 | Reviewed this property |
    Yes when you leave the port outside the building you will see.lots of buses to your right. Just asked somebody in charge and they will show You to the correct coach to catch to your hotel. free of charge also it's free from... More
    0
    Votes
    Room Tips
    "room in the corner having a better view."
    Read review
    "Always choose the Club rooms"
    Read review
    "Personally, i prefer the sky tower as it is nearer to the main entrance, lobby etc."
    Read review
    "Go above floor 28."
    Read review
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