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Conrad Macao Cotai Central

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2,027 Reviews from our TripAdvisor Community

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Showing 1,390: English reviews
Reviewed June 15, 2015 via mobile

Conrad is really top notch in service and room quality. And I would like to specially say thank you to the concierge staff Edmund and John, been so helpful and always willing to go the extra miles to help. Made our stay extra pleasant.

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Helpful?
2Thank Adriantanek
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Adriantanek, I am thrilled to read you had a brilliant and memorable experience with us at Conrad Macao! Thank you for recognizing the top notch service from our staffs and in particular Edmund and John from our concierge Team. We appreciate your review and look forward to welcoming you back. With best regards, Meridith Beaujean Executive Manager Brand Compliance,...

Wichita, Kansas
Reviewed June 14, 2015

The hotel is located in Cotai Central, next door to the Sheraton, Holiday Inns and across from the Venetian and four seasons. This location is therefore very convenient because it's close to everything, lots of shops, restaurants and casinos. My suite on 34th floor is spacious with fully stocked amenities even his and her slipper. Love the Conrad puppy and...

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Helpful?
1Thank lam n
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear lam n, Thank you for your review. Apart from our very convenient location, it is true that our hotel offers a lot of shops, restaurants and casinos as well as unique amenities like the signature Conrad bear and duck. Your nice compliments about the flawless service provided by Diana and the Club Lounge team are highly appreciated. We look...

Hong Kong, China
Reviewed June 14, 2015

Stayed in conrad for 2 nights. The room and service very top notch. Big room and clean. House keeping was good. check in counter/area was big and beautiful and check in/out was fast and easy. I would recommend this Hotel to any one. Only thing i think could be improved is the WIFI. Signal Strength was week only getting 2...

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Helpful?
Thank HKMIKEL
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear HKMIKEL, Thank you for your review. I am pleased to read you were delighted with your stay with us at Conrad Macao. Your recognition of the hard work from our Housekeeping team is highly appreciated. Your feedback related to the Wi-Fi connection quality is valuable to us. It will be investigated for improvement. We look forward to welcoming you...

Seoul, South Korea
Reviewed June 13, 2015

I've been here last year and it was great memory in conrad macau, breakfast, afternoon tea,location,service,room condition, esp. pool !! everything is good for my family.

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Helpful?
Thank Leessoo
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Leessoo, Thank you for sharing your great memories about your stay at Conrad Macao! We look forward to welcoming you and your family during your next visit to Macao. With best regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training

australia
Reviewed June 13, 2015

The rooms - standard king deluxe were huge and well appointed. There's a pillow menu which we took advantage of. The staff were all very helpful and friendly, yet professional. Sammy at the concierge desk went to great lengths to help us book a restaurant. The hotel is well located, and even provided wheelchairs for our use. The only complaint...

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Helpful?
Thank joanne017
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear joanne017, We thank you for your review. Apart from our conformable rooms with very nice amenities, it is as you mention the flawless and personalized service provided by our team members that creates the Conrad memorable experience. Your concern about guests smoking in non-smoking rooms is taken seriously by our Management and penalty for offender will be implemented very...

Reviewed June 12, 2015 via mobile

Lovely stay at the hotel , in all great service .. Just that the hotel should have their own Shuttle service for their guests for the city Rest all great .... As always superb service which u would expect from a Conrad . Don't hesitate to book at all !!!!

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Helpful?
1Thank Dhruv G
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Dhruv, I am thrilled to read you had an awesome stay at Conrad Macao! Thank you for your review and recommendation! We look forward to welcoming you back! With best regards, Meridith Beaujean Executive Manager Brand Compliance, Quality & Training

Hong Kong, China
Reviewed June 12, 2015

My wife stayed here during a business trip and raved about the amenities and the candies (especially the candies!) So, this time we went together and I was curious to whether the experience would live up to her hype. Happily, it did. I was most impressed by the staff. Due to being allergic to cigarette smoke, we specifically requested a...

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Helpful?
1Thank Kent L
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Kent L, First of all thank you to your wife for recommending our hotel and thank you for your nice words about our team members! I am pleased to read you were delighted with your stay. Providing personalized service is what our team aims to achieve every day. Your recognition is highly appreciated. We look forward welcoming and serving...

Singapore
Reviewed June 12, 2015 via mobile

Airport shuttle to hotel is only 5-7 mins and we checked in almost immediately. Yao (a young Malaysian) was at the counter and everyone is very friendly. I realized there's Yumi who speaks Japanese and probably other nationalities to cater to international customers needs. I booked through the hotel web and got my HHonours pts, if it's booked through other...

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Helpful?
2Thank AIK71
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear AIK71, Thank you for sharing about your stay with us at Conrad Macao! In regards to HHonors points you are correct, we encourage our guests to book through our websites or call the hotel to make a reservation to be eligible for HHonors points. I am pleased to read your family enjoyed the comfort of our rooms and the...

Reviewed June 10, 2015 via mobile

Probably the biggest hotel rooms that i have seen in my life.Exceptional staff , exceptional service, Grand experience overall.The swimming pools were a delight , the gym inside the hotel was very well stocked. The location , the building from outside everything was top notch.

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Helpful?
1Thank Nish9para
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear Nish9para, I am thrilled to read you had an outstanding experience with us at Conrad Macao. Thank you for your nice compliments about our team members who provided an exceptional service to you. We hope to have you back very soon for another memorable stay! With kind regards, Meridith Beaujean Executive Manager Brand Compliance, Quality and Training

Cincinnati, Ohio
Reviewed June 8, 2015

This stay, of 2 nights, at the Conrad Macao was the epitome of what a 5 star hotel should be and offer. I have stayed at both the Conrad Hong Kong and Macao, while both are great hotels, the Conrad Macao is superior. I have also stayed at a few JW Marriotts, a Sofitel, a few SPG hotels, and many...

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Helpful?
1Thank kny087
Meridith B, Manager at Conrad Macao Cotai Central, responded to this review

Dear kny087, It is always a pleasure to receive nice words and compliments from an experienced Luxury traveler. Thank you for recognizing the dedicated and flawless service provided by our team members, Sammy and Francois. It is highly appreciated. We look forward to welcoming you back and thank you for your review. Sincerely, Meridith Beaujean Executive Manager Brand Compliance, Quality...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A modern luxury resort, Conrad Macao, Cotai Central offers sumptuous guestrooms and suites overlooking the Cotai Strip. Guests of the hotel can easily visit Macao’s cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. Conrad Macao, Cotai Central is also conveniently connected to ferry terminals to Hong Kong and border crossing points just a few minutes away. ... more   less 

Additional Information about Conrad Macao Cotai Central

Address: Estrada do Istmo. s/n, | Cotai Strip, Taipa, Macau, China
Location: China > Macau
Price Range: $170 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Conrad Macao Cotai Central 4*
Number of rooms: 654
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Ctrip TA and Agoda so you can book your Conrad Macao Cotai Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Macau
#1 Romantic Hotel in Macau
#2 Luxury Hotel in Macau
#2 Spa Hotel in Macau
#2 Casino Hotel in Macau
#4 Business Hotel in Macau
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Questions & Answers

Here's what travelers have asked, with answers from Conrad Macao Cotai Central staff and other travelers.
33 questions
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Waco, Texas
over a year ago
4 months ago
Manila

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Questions? Get answers from Conrad Macao Cotai Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floor”
 of 5 bubbles Mark__Moscow, 1 week ago | Read review
“Facing the venetian side has a good view”
 of 5 bubbles bing0wing0, 2 weeks ago | Read review
“Didn't stay in a room but the service at lobby was pleasant”
 of 5 bubbles 203veram, 2 weeks ago | Read review
“No connecting room”
 of 5 bubbles sheepding, 2 weeks ago | Read review
“Luxury Hotel”
 of 5 bubbles MarkHG0206, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question