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Conrad Macao Cotai Central

Traveler (3138)
Room & Suite (1141)
Dining (197)
About
Location
Cleanliness
Service
Value
Travelers' Choice 2018 Winner
Certificate of Excellence
A modern luxury resort, Conrad Macao, Cotai Central offers sumptuous guestrooms and suites overlooking the Cotai Strip. Guests of the hotel can easily visit Macao’s cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. Conrad Macao, Cotai Central is also conveniently connected to ferry terminals to Hong Kong and border crossing points just a few minutes away.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
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2,841Reviews
3,272Photos
62Q+A
100Room tips
Traveler rating
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Popular mentions
Despite being an extremely frequent international traveler, I have never felt compelled before to write a review. The staff at the Conrad Cotai Center have dramatically exceeded all expectations for several years now. The facilities are modern and well maintained, there's a 24h
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Response from Conrad_Macao_Mgmt, Head of Front Office at Conrad Macao Cotai Central
Responded 3 days ago
Dear Psu17434, I am thrilled to read that you were delighted with the enthusiastic service provided by our team members and our exciting facilities of the hotel, Thank you for sharing your experience with us. We look forward welcoming you again. Best Regards Ken Xu
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Hotel's Favorite
Quick shoutout to the team at Conrad: - Edmond, concierge service. Quick and responsive for information regarding Zhuhai Macau Bridge from HK to Macau. Also very responsive in booking reservations at Michelin 3 Star restaurant. - Vincent, check-in staff. He escorted us to our
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Response from Conrad_Macao_Mgmt, Front Office Manager at Conrad Macao Cotai Central
Responded Dec 6, 2018
Dear m3tpe, Thank you for staying at Conrad Macao and I hope you have enjoyed the stay with us, despite of the unpleasant experience that you have encountered. As our valued Hilton Honors Diamond member, please allow me to take the chance to thank you again for your loyalty and support to our brand. I am delighted to learn that our team was able to attend to your preferences accordingly, which we understand that there are always room for improvement, in terms of service, as well as facilities. Your invaluable feedback will certainly be shared amongst the team, as we continue to strive for providing inspiring experiences for each and every one of our guests. Once again, thank you for selecting Conrad Macao and we look forward to welcoming you back very soon! With warm regards, Gary Tong Head of Front Office
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visited macau 2 days 1 night before christmas, and Conrad is a good choice of staying. location is good, with all the shops around and it's not far to have a relax walk from hotel to Rua do Cunha for dinner and buy snacks.
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Response from Conrad_Macao_Mgmt, Front Office Manager at Conrad Macao Cotai Central
Responded 5 days ago
Dear paulhoyin, Thank you for staying at Conrad Macao and for sharing your kind feedback on your experience. Located in the heart of the Cotai Strip, Conrad Macao is indeed in a convenient location that allows easy access to the nearby venues and sightseeing spots. I am delighted to learn that you have enjoyed the stroll from our property to the Rua do Cunha, where you can find authentic dining experiences in the area. Once again, thank you for selecting Conrad Macao, and we look forward to welcoming you back very soon for a more inspiring stay with us! With warm regards, Gary Tong Head of Front Office
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Greeted by Blau from Front Office and was very helpful upon check in as we wanted a smoking room but none was available. She was exceptionally patient and tried to help us but couldnt as we arrived late she explained Although we couldnt get a smoking but the check in
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Response from Conrad_Macao_Mgmt, Head of Front Office at Conrad Macao Cotai Central
Responded 1 week ago
Dear nicholey7130 Thank you for your review and feedback that will allow us to improve our services. Our team members are dedicated to provide flawless service to each and every guest. We thank you for recognizing that. We hope to welcome you again soon. Best Regards. Ken Xu
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Like I have said in my previous reviews, this is one of my top 3 favourite hotels in the whole world! And, I was so happy to notice that it still has kept it’s quality level and top-notch service. I can highly recommend this hotel to anyone who appreciates personalized,
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Response from Conrad_Macao_Mgmt, Head of Front Office at Conrad Macao Cotai Central
Responded 1 week ago
Dear JuhaSilander Thank you very much for your loyalty as a Diamond Member and sharing your excellent experience with the TripAdvisor community. I am thrilled to read that you were delighted with the enthusiastic service provided by our team members, I will pass on your review to the related team and we will look forward to welcoming you back to Conrad Macao. Best Regards Ken Xu
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Photo provided by managementConrad Macao Cotai Central
Junior Suite
Photo provided by managementConrad Macao Cotai Central
Deluxe Room King
Photo provided by managementConrad Macao Cotai Central
Deluxe Room King City View
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123456229
Hello Conrad and Sheraton are in the same hotel and entertainment complex. The distance between the hotels is about 100 meters. You will reach in a few minutes without leaving the building BR Gregor
1 vote
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Yes, next door. There are 3 hotels in the one complex.
2 votes
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Hi, How much for the breakfast buffet? Thanks, Vanessa
Approximately MOP18
1 vote
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Dear Matthew B, The Macao Experience is our current 20% discount offer to experience Macao. It is a room only rate without any other inclusions. We look forward to welcoming you to Conrad Macao.
0 votes
Shuttles are available through out the night. The frequency is slow at late night but it would be available. Best is for you to advise Hotel before hand so they will make sure someone is there.
1 vote
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12345613
"nice for shopping"
"Rooms facing Venetian or Eiffel Tower are the best"
"Go high for views."
"Walking distance to everything"
"some rooms have good views of the Parisian casino"
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12345620
PRICE RANGE
$156 - $497 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
654
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