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Conrad Macao Cotai Central

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Conrad Macao Cotai Central
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1,708 Reviews from our TripAdvisor Community

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Showing 1,222: English reviews
London, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

The rooms and facilities at the Conrad are excellent, but what sets them apart is the customer service. From start to finish the staff were exceptionally helpful and friendly. We were looked after primarily by Ivan in the executive lounge, he is a credit to the hotel and showed hospitality I don't think I have seen anywhere else (and I... More 

Helpful?
Thank Nick R
Bangkok, Thailand
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Another stay at the Conrad Macau and another fantastic experience. They just get everything right, every time. On this occasion, we managed to lose a mobile phone in the lobby on arrival. Sanjay and his security team left no stone unturned in trying to track it down, including reviewing the security footage. Alas, the phone wasn't recovered but not for... More 

Helpful?
Thank Tod M
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Tod M, Thank you for the excellent review. I am glad to hear that you truly enjoyed our sincere and caring service. Our team strives to take care of every guest just like family to ensure a delightful stay. I do regret that we were unable to recover your mobile phone but thank you for acknowledging our efforts. We... More 

Shenzhen, China
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I came for a short weekend and stayed at the Conrad. This hotel is quite impressive. We were upgraded to a King Suite and wow is all i can say. I felt like we were high rollers. The suite was so nice with huge bathroom, a great big living area and the bedroom was enormous. I loved... More 

Helpful?
3 Thank 73TennisChick
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear 73TennisChick, I am glad to hear that you truly enjoyed your weekend getaway with us. Our stylish suites are indeed very spacious and leave few to be desired. Our variety of luxury in room amenities include a pillow menu, his & hers bathrobes, Aromatherapy Associates bath amenities and many more. We look forward to welcoming you back again for... More 

Hong Kong, China
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

What a surprise to get upgraded to a suite. Huge room with two toilets, huge bathroom and living room. Nice Canapes, Chocolates and Champagne on arrival in the room! The ducky in the bathroom is a nice touch as well as the Teddy bear on the bed.

Helpful?
2 Thank Peter P
Rudy F, DIrector of Operations at Conrad Macao Cotai Central, responded to this review

Dear Peter P, I am happy to learn that we were able to extend a suite upgrade for your pleasure, glad you enjoyed our pre-arranged welcome amenity as well. Our Conrad suites wouldn't be complete without our signature Conrad Duck & Bear which add a fun element to the luxury ambience. We look forward to welcoming you back for another... More 

Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at Conrad Macao with my parents for a short vacation. Fantastic hotel within the huge Cotai Central complex. Room was spacious and comfortable with modern design, will definitely return in the future.

Helpful?
1 Thank gtaurion
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear gtaurion, Thank you for your wonderful review. We are glad you and your parents had a great time with us. Our ideal location, in the center of the Cotai strip makes visiting neighboring facilities very convenient. We look forward to welcoming you back again for another short getaway. Warm Regards, Rudy Fao More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I and my wife were very impressed with the friendliness and helpfulness of all staff especially the hotel reception team who processed our check-in smoothly and helped us to purchase the Ferry tickets from Macau to Hong Kong International Airport. Very clean room with good view and good customer services. Shopping center nearby and walking distances to other Macao Cotai... More 

Helpful?
2 Thank SamHo8
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear SamHo8, Thank you for the excellent review. We are glad you and your wife had a wonderful stay with us and enjoyed our stylish facilities and genuine friendly service. With the opening of the Parisian next month, our view of Cotai will only get better. We look forward to welcoming you back again for another inspired visit. Sincerely, Rudy... More 

New Zealand
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Conrad provides us with a wonderful holiday. We were welcomed by the sweet amenities in room.. candies... child setup and also the welcome duckling which was of course loved by my little girl. Not much people in the pool which get us even more relaxing time. The iced pineapple served in pool was another surprised. Although there was a little... More 

Helpful?
3 Thank njztrip2015
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear njztrip2015, We are delighted that you and your family had a wonderful stay with us. Our hotel offers the most intimate setting in the Cotai vicinity which gives us the opportunity to make memorable connections with our valued guests. I regret to hear that you experienced a small hiccup but I am glad it was addressed immediately to your... More 

Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently hosted our Annual sales kick-off and sales training conference within the Cotai resort complex. Great meeting facilities, excellent catering, with an abundance of choice. The room and facilities were comfortable and with the complex being interlinked one really never had to venture outside into the stifling heat. With access to the outdoor pool, the Venetian piazza area and... More 

Helpful?
3 Thank St3veN34
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear St3veN34, Thank you for selecting us to be your host of the conference, we are delighted that our facilities and services met your expectations. Our centralized location does make visiting neighboring establishments very convenient. We look forward to welcoming you back, perhaps for a leisure visit next time so you can further explore Macao. Warm Regards, Rudy Fao Director... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been very impressed with the friendliness of all the staff especially the executive lounge team,Mr. Gallent who have been very kind and helpful, the highest level of satisfaction for their service and location. Great room facilities and customer service. I would recommend this establishment very highly.

Helpful?
2 Thank Jinhjuttha N
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Jinhjuttha N, Thank you for your encouraging review. We are glad you enjoyed our facilities and genuine hospitality. We will share your kind words back with our team. We look forward to welcoming you back soon. Warm Regards, Rudy Fao Director of Operations More 

Hong Kong, China
Level Contributor
106 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed in Macau for a birthday weekend away, and as a Gold Hilton Honours member and celebrating a birthday we were very kindly upgraded to a gorgeous suite which really set the tone for the weekend. The room was stunning, the service was fantastic, particularly in the Executive Club Lounge, although I did think they could offer a little... More 

Helpful?
1 Thank Gwm-Traveller1
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
A modern luxury resort, Conrad Macao, Cotai Central offers sumptuous guestrooms and suites overlooking the Cotai Strip. Guests of the hotel can easily visit Macao’s cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. Conrad Macao, Cotai Central is also conveniently connected to ferry terminals to Hong Kong and border crossing points just a few minutes away. ... more   less 

Additional Information about Conrad Macao Cotai Central

Address: Estrada do Istmo. s/n, | Cotai Strip, Taipa, Macau, China
Location: China > Macau
Price Range: $167 - $412 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Macao Cotai Central 5*
Number of rooms: 636
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Ctrip TA, Odigeo, Agoda, Hotels.com, Travelocity, Expedia and Priceline so you can book your Conrad Macao Cotai Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Spa Hotel in Macau
#1 Luxury Hotel in Macau
#1 Casino Hotel in Macau
#1 Family Hotel in Macau
#1 Romantic Hotel in Macau
#4 Business Hotel in Macau
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