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Conrad Macao Cotai Central

Travelers' Choice award winner
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Conrad Macao Cotai Central
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1,925 Reviews from our TripAdvisor Community

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Showing 1,333: English reviews
Delhi, India
Reviewed yesterday NEWvia mobile

While I start to write I am sitting in a suite room of conrad macau itself. Excellent part - room size and upkeep Few great servicing individuals like - Achin and Tyra at exec lounge and gentlemen who checked us in - forgetting his name and Jim at restro grand orbit, casino downstairs and part of cotai Sands connected to...

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Helpful?
Thank SameerBansal
Singapore, Singapore
Reviewed 4 days ago NEW

No wonder Conrad Macao is rated as the best hotel in Macao. Any 5-star hotel you would expect the room to be of superior fit and finish and it's no different at Conrad. But this Hotel surpasses in the quality of their Service. From the time of check-in till check-out, all requests, proactive gestures and what not. Undoubtedly the best...

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Helpful?
1Thank Invincible_Evil
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Invincible_Evil, Thank you for the wonderful review. We are happy to hear you enjoyed our sincere hospitality and stylish facilities. Our team takes pride in all that they do and I will definitely share your encouraging words with them. We look forward to welcoming you back shortly for another inspired visit. Kind Regards, Rudy Fao

Reviewed 5 days ago NEWvia mobile

The staff at Conrad Macao really go all out to make sure that their guests are comfortable. We were personally ushered to check-in in their Executive Lounge from the ground floor lobby. When we checked into our non-smoking room, there was a definite stale cigarette smell. A phone call and about 30 minutes later, we were swapped into a clean...

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Helpful?
1Thank T2Kmum
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear T2Kmum, We are pleased to hear that you and family had a lovely stay with and we are truly grateful for your loyalty to our brand. I sincerely apologize for the smoking odor in your first room and I am glad our team was able to find you an alternate room at once. We will closely monitor the smoking...

NSW, Australia
Reviewed 5 days ago NEW

Convenient location, nice room & staff & good aerobic room. The pools were scattered and small. Sufficient for a dip but not for a swim. Nice health club albeit lacking windows. The suites are fantastic and huge. That said, free upgrade would help. In this competitive day and age, it is still a good bang for your bucks. The food...

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
Thank felixl834
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear felixl834, It is great to hear you enjoyed our centralized location, genuine service and stylish accommodations. I am glad you took the time to visit our pool and fitness center. I highly recommend our award winning Bodhi Spa on your next visit for some delightful R&R. We look forward to welcoming you back soon. Stay Inspired. Warm Regards, Rudy...

kailua kona, United States
Reviewed 5 days ago NEW

I am Hilton Diamond and have stayed at many Conrads and Waldorf''s. We travel far to go to Macau in large part because we love the hotel, our upgraded room, the magnificent staff, the executive lounge and the wonderful food (both Asian and Western). It is probably our favorite hotel on the planet. The only small negative is not specific...

Review collected in partnership with Conrad Hotels & Resorts
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Helpful?
1Thank William B
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Aloha William B, Thank you for your loyalty to HHonors. We are elated to learn that we are your favorite hotel in the world, especially since you are a savvy world-traveler that has stayed in many luxury properties. We look forward to welcoming you back to Macao and to our property in the near future. Stay Inspired & Keep Dancing....

Tokyo, Japan
Reviewed 1 week ago

I visit every year this hotel once or twice. My friends ask. ' Why do you visit so often? Are you a gambler? ' but I said ' No, I do not like gambling. just... This is one of the best hotels I have ever visited. ' This hotel offers private hotel-class service, Las Ventanas al Paraiso is not envious...

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Helpful?
1Thank iris3847
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear iris3847, Thank you for the excellent review. My team and I are delighted that you truly enjoyed our genuine hospitality and stylish facilities. We are grateful for your loyalty to our brand and we look for forward to welcoming you back again for another inspired getaway. Warm Regards, Rudy Fao

London, United Kingdom
Reviewed 1 week ago via mobile

If you are looking for a luxury hotel with true 5 star service when in Macau then the Conrad is the place. The hotel is part of the casino and shopping complex which gives you easy access to all the amenities of a mini Las Vegas. You can also use the ferry terminal at Cotai is only a 10 minute...

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1Thank MrPhileasF
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear MrPhileasF, It is great to hear that you enjoyed our ideal centralized location in Cotai and took the time to enjoy the many amenities we offer on property, especially our award winning Bodhi Spa which is a must. We look forward to welcoming you back for another inspired adventure. Warm Regards, Rudy Fao

Gold Coast, Australia
Reviewed 1 week ago

This place is amazing. I wish I had stayed a little longer. The Conrad lives up to it's very well earned reputation as a first class hotel. The service and amenities surpassed my expectations. There are a number of pools to choose from and casinos galore. When you alight from the ferry don't be tempted by the myriad of cabs...

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Thank Patrick M
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Patrick M, We are happy to hear that you had a flawless stay with us. Our team takes pride in ensuring a memorable stay for every guest and we will share your kind words back to our team. We look forward to welcoming you back soon for an extended getaway. Warm Regards, Rudy Fao

Hong Kong, China
Reviewed 1 week ago

Stayed here with the family for a long weekend. We booked a suite to accommodate the four of us. Check in staff were good, unfortunately we had to switch rooms a few times as it seems like folks ignore the "no smoking" policy. The staff were very apologetic about the room changes and ended up providing a free fruit platter....

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Helpful?
Thank nigeldiver
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear nigeldiver, Thank you for taking the time to review us. We are glad you enjoyed our sincere hospitality but I regret to hear about the smoking smell in the non-smoking room and sincerely apologize for the inconvenience. My team and I look forward to welcoming you and your family back again for another memorable vacation. Kind Regards, Rudy Fao

Seoul, South Korea
Reviewed 1 week ago

I've visited more than 50 cities all over the world, this hotel was the most impressive. First of all, staffs are very friendly and helpful. And the hotel room and facility were also great. I would like to visit Macau for staying Conrad Macau. It was my best stay.

Review collected in partnership with Conrad Hotels & Resorts
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1Thank soohyunp2017
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear soohyunp2017, Thank you for sharing your wonderful review. My team and I are happy to learn that we are your favorite hotel. Our team strives to provide the most sincere caring service and we are glad to know that you'll be returning to again when you revisit Macao. We look forward to welcoming you back very soon. Kind Regards,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A modern luxury resort, Conrad Macao, Cotai Central offers sumptuous guestrooms and suites overlooking the Cotai Strip. Guests of the hotel can easily visit Macao’s cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. Conrad Macao, Cotai Central is also conveniently connected to ferry terminals to Hong Kong and border crossing points just a few minutes away. ... more   less 

Additional Information about Conrad Macao Cotai Central

Address: Estrada do Istmo. s/n, | Cotai Strip, Taipa, Macau, China
Location: China > Macau
Price Range: $163 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Conrad Macao Cotai Central 4*
Number of rooms: 636
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hilton EMEA and Ctrip TA so you can book your Conrad Macao Cotai Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Macau
#1 Luxury Hotel in Macau
#1 Spa Hotel in Macau
#1 Casino Hotel in Macau
#1 Romantic Hotel in Macau
#4 Business Hotel in Macau
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Questions & Answers

Here's what travelers have asked, with answers from Conrad Macao Cotai Central staff and other travelers.
30 questions
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Waco, Texas
over a year ago
2 months ago
Manila

See all questions (30)

Questions? Get answers from Conrad Macao Cotai Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There are too many kids in the lounge.”
 of 5 bubbles iris3847, 1 week ago | Read review
“Suites on higher floors.”
 of 5 bubbles DiamondMerchant2013, 2 weeks ago | Read review
“Some rooms can view the Eiffel Tower. Great view but a bit noisy as the music of the tower could run as late as 12am”
 of 5 bubbles eyefromig_, 3 weeks ago | Read review
“Chose à suite they are all good value for money”
 of 5 bubbles tombjork, 4 weeks ago | Read review
“The Parisian view is popular.”
 of 5 bubbles R589NRryans, Dec 8, 2016 | Read review
5 of 5
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