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Conrad Macao Cotai Central

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Conrad Macao Cotai Central
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1,850 Reviews from our TripAdvisor Community

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Showing 1,296: English reviews
Level Contributor
5 reviews
4 hotel reviews
Reviewed yesterday NEW

Upon check in , the lady was very friendly (sorry didn't get the name!). She walked us all the way to our room to find out we had an upgrade (Diamond member) to our room along with a couple of their cute little bears! Very nice hotel. The room was very roomy and clean! The hotel is connected to 3... More 

Helpful?
Thank DaniTravelers2016
ohio
Level Contributor
122 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed yesterday NEW

You cant complain about anything at the Conrad. The service is outstanding. The rooms very comfortable. These people go way out to make your stay memorable .Great view and access to Casinos and shopping.

Helpful?
1 Thank judie210
Singapore
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 days ago NEW

I had a wonderful stay at the Conrad Macao. I was upgraded to a suite and it was spacious, about 1000 sq ft. Very well maintained hotel and if you like a little bit of peace but still close to all the action, this place is ideal. Service was excellent from at the check-in and lounge.

Helpful?
1 Thank JediSG
Vaasa, Finland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW

Stayed in Conrad Macao, Cotai Central for 8 nights in late November. We were truly amazed by the great attitude, politeness and quality of service we received there! This was a wonderdul stay, in all aspects! I have the Hilton Hhonors Diamond status and have stayed in almost 100 different Hilton chain hotels around the world over the last 10... More 

Helpful?
1 Thank JuhaSilander
Santa Maria, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

Very nice accommodation and very friendly and helpful staff. The rooms were huge and had complementary expresso machine, which I thought was the best part. Cannot think of any flaws or anything that needed improvement.

Helpful?
1 Thank roshanjf
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear roshanjf, We are happy you had fantastic experience with us. Our stylish accommodations and in-room amenities are catered specially for our luxury savvy travelers. I agree that nothing beats the aroma of a great cup of coffee in morning to start your day. We look forward to welcoming you back soon. Warm Regards, Rudy Fao More 

Chatsworth, California
Level Contributor
120 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
Reviewed 5 days ago NEW

We loved our stay here. We were upgraded to a suite & it was great. The bed very comfortable, the air conditioning worked wonderfully & we found it conveniently located. The staff was some of the best we have come across in our travels! We enjoyed the pool as there were unheated & heated pools! We also liked that the... More 

Helpful?
1 Thank lorrie56
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear lorrie56, Thank you the wonderful review. We are glad you had a memorable stay with us and had the opportunity to relax in our pool area. Our team takes pride in what they do and creating lasting memories for our guests is what they strive to achieve. Unlike most hotels in the area, our hotel offers an intimate setting... More 

Toronto, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

We stayed at the Conrad hotel. The best hotel in Macau. The service was beyond our expectations. Would definitely stay here again. We were upgraded to a suite room because it was our anniversary. We were spoiled.

Review collected in partnership with Conrad Hotels & Resorts

Helpful?
1 Thank Belle C
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Belle C, My team and I are delighted that you had fabulous stay with us that exceeded your expectations. I am glad we were able to upgrade you to a stylish suite to celebrate you anniversary. Pampering guests is what we do best and we are glad you felt thoroughly pampered during your visit. We look forward to celebrating... More 

Brisbane, Australia
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 days ago NEW

I came from Australia to have four day break from my hectic business life. I been with Hilton/ Conrad for 29 years, been Diamond member for a long time. I stay at this hotel because of the lovely and friendly staff. As I travel most of the time alone (98percent) I have few staff that became my friend and I... More 

Helpful?
1 Thank Bella E
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Bella E, We are grateful to be at your service once again. Thank you for your continuous loyalty and support to our brand and to our hotel. It is great to hear that you feel right at home and have connected well with Tyra, our newest edition at the executive lounge. Our team strives to provide sincere care to... More 

Level Contributor
2 reviews
Reviewed 1 week ago

It's a 2 out of 10 five star hotel. The Wynn Palace being the benchmark as a 10/10 five star hotel. Rooms not hi tech enough. Wifi drops off often as one moves through the property. Decor is fine but not magnificient. Hotel has a dark feel.

Review collected in partnership with Conrad Hotels & Resorts

Helpful?
Thank Robbie L
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Robbie L, Thank you for selecting our hotel to be host for your recent visit to Macao. I agree that our hotel may not be as extravagant as the brand new Wynn Palace as we will be turning 5 next year. However, our dedicated team works diligently to keep the hotel in tip top shape and the genuine care... More 

Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Super cozy hotel but lacking in some ways. Pros: • 5-star service! • Very comfortable, luxurious room • The room was incredibly quiet, felt like the walls were soundproof • Temperature was very easy to control and never felt humid • Buffet breakfast was pricey but one of the best I've had Cons: • Wifi was so poor, around 2Mbps... More 

Helpful?
Thank Amanda R
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Amanda R, We are glad you enjoyed our stylish accommodations and genuine hospitality. We regret to hear you were not 100% satisfied with your stay as our team strives to provide a flawless experience. Unfortunately due to the architecture of the building, there are certain floors that have an extended perimeter which some guests find to be an obstruction... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
A modern luxury resort, Conrad Macao, Cotai Central offers sumptuous guestrooms and suites overlooking the Cotai Strip. Guests of the hotel can easily visit Macao’s cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. Conrad Macao, Cotai Central is also conveniently connected to ferry terminals to Hong Kong and border crossing points just a few minutes away. ... more   less 

Additional Information about Conrad Macao Cotai Central

Address: Estrada do Istmo. s/n, | Cotai Strip, Taipa, Macau, China
Location: China > Macau
Price Range: $153 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Macao Cotai Central 5*
Number of rooms: 636
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Ctrip TA, Expedia, Travelocity, Priceline, Odigeo and Hotels.com so you can book your Conrad Macao Cotai Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Luxury Hotel in Macau
#1 Casino Hotel in Macau
#1 Romantic Hotel in Macau
#1 Spa Hotel in Macau
#1 Family Hotel in Macau
#4 Business Hotel in Macau
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Questions & Answers

Here's what travelers have asked, with answers from Conrad Macao Cotai Central staff and other travelers.
26 questions
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Waco, Texas
over a year ago
18 days ago
Manila

See all questions (26)

Questions? Get answers from Conrad Macao Cotai Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The room at the end of the alloway is the best if you can have it”
 of 5 bubbles 41bellae, 6 days ago | Read review
“If you always in and out the room, pick the one near to elevators.”
 of 5 bubbles CheerfulHK, 4 weeks ago | Read review
“parision view will be newly quiet nice and also city view as well”
 of 5 bubbles se0ngjiny, Oct 11, 2016 | Read review
“Higher, outer looking rooms have the best view”
 of 5 bubbles KodoDrummer, Oct 7, 2016 | Read review
“We would assume all rooms are good. no worries with traffic noise anywhere in the hotel”
 of 5 bubbles 952chrisk, Sep 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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