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Conrad Macao Cotai Central

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Conrad Macao Cotai Central
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1,860 Reviews from our TripAdvisor Community

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Showing 1,299: English reviews
Reviewed yesterday NEW

I booked a double queen deluxe room for one night with the points & money option when I was a gold member. About a week before my stay, I received an email from the concierge offering access to club lounge and other services that they could assist during my stay. I've achieved the diamond status by then so I would...

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Helpful?
Thank Ryan S
Reviewed 4 days ago NEW

I stayed there for 3 nights and it was great especially to the first person I met there - Isac at the reception when I checked in. He was kind, considerate and welcoming. He asked our plan for the day, then provided proper information about important spot, transportation and hotel guide in Korean. It was my first visit to Macao...

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Helpful?
Thank 인선 오
Rudy F, Front Office Supervisor at Conrad Macao Cotai Central, responded to this review

Dear 인선 오, Thank you for staying Conrad Macao and much appreciated for your recognition of our staff's genuine hospitality. We are thankful that you had a perfect visit with us. Our team strives to provide a flawless luxury experience to our deserving guests and we are glad we made a memorable lasting impression. We look forward to welcoming you...

Sydney, Australia
Reviewed 6 days ago NEWvia mobile

Had a trouble free weekend stay here recently. This property is typical of many that have sprung up in Macau in recent years: large, functional, but soulless. Location is sandwiched between the other similar hotels that are along this part of the Cotai strip. Rooms were large and comfortable but the decor was rather tacky and although the hotel is...

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Helpful?
Thank SeeingIsBelieving007
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear SeeingIsBelieving007, We are glad you had a trouble-free visit but we are disappointed that you were not inspired as it is our goal to ensure an inspired visit. Although we are part of the Sands Cotai integrated resort, we pride ourselves on providing sincere care in an intimate setting but we regret to hear that we fell short in...

Reviewed 1 week ago

Upon check in , the lady was very friendly (sorry didn't get the name!). She walked us all the way to our room to find out we had an upgrade (Diamond member) to our room along with a couple of their cute little bears! Very nice hotel. The room was very roomy and clean! The hotel is connected to 3...

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Helpful?
Thank DaniTravelers2016
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear DaniTravelers2016, Thank you for being a loyal HHonors Diamond member and for selecting us to be your host in exciting Macao. Our front office team relishes escorting guests to their guestroom while giving a brief orientation of our facilities along the way. We are glad your enjoyed our signature amenities including our endearing Conrad Bear which has become quite...

ohio
Reviewed 1 week ago

You cant complain about anything at the Conrad. The service is outstanding. The rooms very comfortable. These people go way out to make your stay memorable .Great view and access to Casinos and shopping.

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1Thank judie210
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear judie210, We are thankful that you had a perfect visit with us. Our team strives to provide a flawless luxury experience to our deserving guests and we are glad we made a memorable lasting impression. We look forward to welcoming you back soon. Happy Holidays! Warm Regards, Rudy Fao

Singapore
Reviewed 1 week ago

I had a wonderful stay at the Conrad Macao. I was upgraded to a suite and it was spacious, about 1000 sq ft. Very well maintained hotel and if you like a little bit of peace but still close to all the action, this place is ideal. Service was excellent from at the check-in and lounge.

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1Thank JediSG
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear JediSG, It is fantastic to hear that you had a refreshing stay with us. We are happy your enjoyed our spacious suite and sincere hospitality. Being one of the smaller hotels in the Cotai area gives us the advantage to have a closer connection with our guests in a boutique ambience which is quite rare nowadays in vibrant Macao....

Vaasa, Finland
Reviewed 1 week ago

Stayed in Conrad Macao, Cotai Central for 8 nights in late November. We were truly amazed by the great attitude, politeness and quality of service we received there! This was a wonderdul stay, in all aspects! I have the Hilton Hhonors Diamond status and have stayed in almost 100 different Hilton chain hotels around the world over the last 10...

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2Thank JuhaSilander
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Juha & Jukka, Thank you for taking the time to share this wonderful detailed review. We are truly honored and grateful that you found our hotel to be one of the best Conrads in the world, especially feedback coming from savvy loyal HHonors Diamond members like yourselves. Our team is elated that you thoroughly enjoyed your stay and left...

Santa Maria, California
Reviewed 1 week ago via mobile

Very nice accommodation and very friendly and helpful staff. The rooms were huge and had complementary expresso machine, which I thought was the best part. Cannot think of any flaws or anything that needed improvement.

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1Thank roshanjf
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear roshanjf, We are happy you had fantastic experience with us. Our stylish accommodations and in-room amenities are catered specially for our luxury savvy travelers. I agree that nothing beats the aroma of a great cup of coffee in morning to start your day. We look forward to welcoming you back soon. Warm Regards, Rudy Fao

Chatsworth, California
Reviewed 1 week ago

We loved our stay here. We were upgraded to a suite & it was great. The bed very comfortable, the air conditioning worked wonderfully & we found it conveniently located. The staff was some of the best we have come across in our travels! We enjoyed the pool as there were unheated & heated pools! We also liked that the...

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1Thank lorrie56
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear lorrie56, Thank you the wonderful review. We are glad you had a memorable stay with us and had the opportunity to relax in our pool area. Our team takes pride in what they do and creating lasting memories for our guests is what they strive to achieve. Unlike most hotels in the area, our hotel offers an intimate setting...

Toronto, Canada
Reviewed 1 week ago

We stayed at the Conrad hotel. The best hotel in Macau. The service was beyond our expectations. Would definitely stay here again. We were upgraded to a suite room because it was our anniversary. We were spoiled.

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1Thank Belle C
Rudy F, Director of Operations at Conrad Macao Cotai Central, responded to this review

Dear Belle C, My team and I are delighted that you had fabulous stay with us that exceeded your expectations. I am glad we were able to upgrade you to a stylish suite to celebrate you anniversary. Pampering guests is what we do best and we are glad you felt thoroughly pampered during your visit. We look forward to celebrating...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
A modern luxury resort, Conrad Macao, Cotai Central offers sumptuous guestrooms and suites overlooking the Cotai Strip. Guests of the hotel can easily visit Macao’s cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. Conrad Macao, Cotai Central is also conveniently connected to ferry terminals to Hong Kong and border crossing points just a few minutes away. ... more   less 

Additional Information about Conrad Macao Cotai Central

Address: Estrada do Istmo. s/n, | Cotai Strip, Taipa, Macau, China
Location: China > Macau
Price Range: $144 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Macao Cotai Central 5*
Number of rooms: 636
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Ctrip TA, Hotels.com, Travelocity, Odigeo and Priceline so you can book your Conrad Macao Cotai Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Romantic Hotel in Macau
#1 Casino Hotel in Macau
#1 Spa Hotel in Macau
#1 Luxury Hotel in Macau
#1 Family Hotel in Macau
#4 Business Hotel in Macau
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Questions & Answers

Here's what travelers have asked, with answers from Conrad Macao Cotai Central staff and other travelers.
26 questions
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Waco, Texas
over a year ago
25 days ago
Manila

See all questions (26)

Questions? Get answers from Conrad Macao Cotai Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The Parisian view is popular.”
 of 5 bubbles R589NRryans, yesterday | Read review
“The room at the end of the alloway is the best if you can have it”
 of 5 bubbles 41bellae, 1 week ago | Read review
“If you always in and out the room, pick the one near to elevators.”
 of 5 bubbles CheerfulHK, Oct 31, 2016 | Read review
“parision view will be newly quiet nice and also city view as well”
 of 5 bubbles se0ngjiny, Oct 11, 2016 | Read review
“Higher, outer looking rooms have the best view”
 of 5 bubbles KodoDrummer, Oct 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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