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Estrada do Istmo, s/n Cotai Strip, Taipa, Macau 519020 China
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (4197)
Room & Suite (1599)
Dining (278)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Conrad Macao
Updated 12/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 130 hotels in Macau
Location
4.7
Cleanliness
4.8
Service
4.8
Value
4.6
2022 Travelers' Choice Best of the Best
A modern luxury resort, Conrad Macao offers sumptuous guestrooms and suites overlooking the Cotai Strip. Guests of the hotel can easily visit Macao’s cultural and heritage areas, stay entertained with direct access to restaurants and boutiques, or relax at the pool deck, health club or spa. Conrad Macao is also conveniently connected to ferry terminals to Hong Kong and border crossing points just a few minutes away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Kids stay free
Parking
Wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Swimup bar
Poolside bar
Babysitting
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Strollers
Free airport transportation
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
ATM on site
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Room service
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Quiet
Languages Spoken
English, Russian, Chinese, Filipino and 6 more
3728Reviews67Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
Benedict Valent... L wrote a review Aug 7
Macau, China3 contributions8 helpful votes
+1
It was a really nice experience. Especially with the kind consideration and help of Ada Zhang, I had a really good time there. It was my first time staying at this hotel and didn’t expect it to be so smooth. The room was really big and the view of the Big Ben was awesome. Special thanks to Ada, Li (or Lee?) and Sam for their help during the stay.
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Date of stay: August 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded 2 days ago
Dear Sherbeaxl, Thank you for your review. I am glad to read that you appreciated the comfort of our rooms and the personalized service provided by our team members. Best Regards Galen Leung Head of Front Office | Conrad Macao |
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Garyyyyy G wrote a review Jun 2022
Macau, China7 contributions
We arrived Macao at midnight, only a few tourism at the airport ,the same situation in Hotel. But we received super warm welcoming from receptionist Vincent ,which made me feel sunshine in such a peaceful midnight. He ask our travel plan and personally suggest us to experience some local thinks ,it's very helpful. We also got the bigger room face to the tower which he told us is the landmark here ,we like it very much. Conrad Macao,We must come back again .
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded Jun 18, 2022
Dear Member: Thank you very much for your review and rating. We are glad to read that you were delighted with our service. Thank you for recognizing our staff Vincent, it is appreciated. We hope to welcome you back soon. Best regards, Jason Xie Head of Conrad Front Office
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Elaine H wrote a review Jun 2022
1 contribution
A few days ago, we had a friend party at the Conrad Hotel. It was our first time to have staycation in Macao. We’ll definitely come back again. The room is big, Sam upgrade our room, the view is good, all the staff are so enthusiastic with smiley faces. Thank you for giving us a very memorable time.
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded Jun 15, 2022
Dear Elaine H, Thank you for your nice review. I am very pleased to read that you were very satisfied with your stay at Conrad Macao. We will look forward to welcoming you back in the future. Best Regards Galen Leung Head of Front Office | Conrad Macao |
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Maggie T wrote a review Jun 2022
1 contribution
Thanks very munch Conrad. A big thank you for Mandy at Reception especially with the arrangement and free upgrade to the suite. The room is nice and the view is very amazing. Will stay here again in the future
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded Jun 9, 2022
Dear Valued guest , I am very pleased to hear that you enjoyed your stay and pointing out our excellent staff Mandy and provide you with a personalize service. We look forward to welcoming you back to Conrad Macao in the near future. Best Regards Ivan Zhong Conrad Macao
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LISHUER wrote a review May 2022
Hangzhou, China10 contributions
In a word, it was awesome stay at Conrad Macau. The professional service of Ada, which impress on me indeed. Taking care of my preference in advance, feel at home thanks to Ada when i arrived at the lobby and the warm greeting during CI. In fact, will be longed for the next stay at Conrad Macau.
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Review collected in partnership with Conrad Hotels & Resorts
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded May 31, 2022
Dear Member: Thank you very much for your review and rating. We are glad to read that you were delighted with our service. Thank you for recognizing the good service of our staff Ada it is appreciated. We hope to welcome you back soon. Best regards, Jason Xie Head of Conrad Front Office
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stephen s wrote a review May 2022
2 contributions
The experience is fantastic throughout the whole stay. We were check in/check out with staff Swee Lee and she introduced us to the room facility and other hotel facilities ( car parking etc.) in detail. The room is really nice and good view. We have 2 kids with us this stay and they already prepared all necessary amenities and welcome sweet for them. it’s is so sweet and warm. Also, great experience at pool and gym room. Staff are warm welcoming to us, actively and clearly explain the room facilities. Overall, the service is truly excellent and would definitely recommend to our friends.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded May 30, 2022
Dear Valued guest , I am very pleased to hear that you enjoyed your stay and pointing out our excellent staff Sweelee and provide you with a personalize service. We look forward to welcoming you back to Conrad Macao in the near future. Best Regards Ivan Zhong Conrad Macao
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TrailBlazer423078 wrote a review May 2022
2 contributions
Thank you Conrad Macao for all the efforts on arranging and ensuring that we’ll have great experience during our stay and the birthday celebration of my daughter Eliana on the 22nd of May. Very thoughtful and personalised arrangements of cake, souvenirs and amenities in the room. The services from arrival to departure were all smooth and highly appreciated including the late checkout to ensure that we experience the whole services and facilities during our stay. Thanks to your team of dedicated and passionate service people. The coordination between their teams is great as the breakfast experience at Churchill’Table was enhanced with f&b team surprising my daughter with bday song greetings. Thank you to your classic services and dedicated people!
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded May 30, 2022
Dear Valued Guest, Thank you so much for giving us an excellent rating and thank you very much for pointing out our excellent staff and their attempt to provide you with a personal service, I will pass on your review to the relative team. We hope to welcome you back soon. Best Regards Troy Wang Conrad Macao
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Alan S wrote a review May 2022
Macau, China1 contribution
Check-in went very smoothly (thanks to front desk agents Owen and Ivan). Our room just happened to be upgraded with the Eiffel Tower view this time 🥴🥴🥴. The room is clean and spacious with some of the most excellent sound-proofing. Had a great night of sleep!
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Date of stay: May 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Conrad Macao Manager at, 顧客服務/櫃檯辦公室 at Conrad Macao
Responded May 22, 2022
Dear Member: Thank you very much for your review and rating. We are glad to read that you were delighted with our restaurants. Thank you for recognizing the good service of our staff Owen,Ivan it is appreciated. We hope to welcome you back soon. Best regards, Jason Xie Head of Conrad Front Office
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Alexander Israel wrote a review May 2022
Macau, China41 contributions44 helpful votes
+1
I recently stayed at Conrad Macao Hotel for my 32nd Birthday Celebration. I was able to booked a good rate as Hilton Honors member. I booked their King Premier Suite with Eiffel Tower View. Few days before my stay they did email me about any request I need, I told them that its my birthday and that they will offer me a complimentary cake. I requested an extra bed too. Check in was fast, their team members shows professionalism. The room was really huge, the room vibes is perfect and clean. The beds and pillows are comfortable. Everytime I request something they immiediatelt send it to the room. I love the birthday cake its taste good. The pool staff also are very kind to offer drinks and snacks. Overall I am extremely satisfied with the excellent service and amenities provided to us during our stay. Thank You. I will definitely be back. I just want also to commend this team members for their professionalism and their excellent service. Amiee - Hotel Check In Aaron - BellBoy Cassie - Housekeeping Lee - In room dining Jenny - Hotel Check Out Vincent - Hotel Check Out. Thank You
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Date of stay: May 2022Trip type: Traveled with friends
Room Tip: Get an Eiffel Tower View , it won't disappoint.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Conrad Macao Manager at, 顧客服務/櫃檯辦公室 at Conrad Macao
Responded May 17, 2022
Dear Member: Thank you very much for your review and rating. We are glad to read that you were delighted with our hotel. Thank you for recognizing the good service of our staff Amiee,Aaron,Cassie,Lee,Jenny,Vincent it is appreciated. We hope to welcome you back soon. Best regards, Jason Xie Head of Conrad Front Office
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Flying M wrote a review May 2022
Macau, China2 contributions
The hotel room is fantastic. It is very spacious and great view from the room with Big Ben view (I checked in on a foggy day that looks like England weather >_< haha). Varieties of minibar selection. Love it. The lovely bear and the duckling are so cute. Last but not the least, I would like to express my huge compliment to the front office, Lee, who checked me in, shows friendly and warm welcome, provides the best and genuine service upon my arrival. What a fantastic stay!!! Awesome.
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Manager at Conrad Macao, Guest Services / Front Office at Conrad Macao
Responded May 18, 2022
Dear FlyingM18, Thank you very much for giving us an excellent rating and thank you very much for pointing out our excellent staff and their attempt to provide you with a personal service, I will pass on your review to the reception team. We hope to welcome you back soon. Best Regards Galen Leung Head of Front Office | Conrad Macao
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PRICE RANGE
$93 - $124 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
659
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Frequently Asked Questions about Conrad Macao
Which popular attractions are close to Conrad Macao?
Nearby attractions include DreamWorks Experience at Cotai Strip Resorts (0.04 miles), City of Dreams (0.2 miles), and Londoner Macau (0.1 miles).
What are some of the property amenities at Conrad Macao?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Conrad Macao?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Conrad Macao?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Conrad Macao?
Yes, free parking is available to guests.
What are some restaurants close to Conrad Macao?
Conveniently located restaurants include Crystal Jade La Mian Xiao Long Bao, Lotus Palace, and Brasserie at Parisian Macau.
Are there opportunities to exercise at Conrad Macao?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Conrad Macao have an airport shuttle?
Yes, Conrad Macao offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Conrad Macao have airport transportation?
Yes, Conrad Macao offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Conrad Macao?
Yes, dry cleaning and laundry service are offered to guests.
Does Conrad Macao offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.