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Holiday Inn Macao Cotai Central

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#15 of 93 Hotels in Macau
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Macao Cotai Central
Holiday Inn Macao Cotai Central
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1,273 Reviews from our TripAdvisor Community

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Hong Kong, China
Reviewed yesterday NEW

Always consistently good, clean and great value for money. All the necessities are there and service is always attentive. Good choice for stay in Macau as it is right in the center of new Taipa area with cafes and eateries nearby.

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Helpful?
Thank ceceh
Customercarescl, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear ceceh, Thank you for choosing to stay at Holiday Inn Macao Cotai Central. We are grateful for your recommendation and also for your praises to our great service. Our team staffs are dedicated to provide every time the most attentive, friendly and professional service to our guests. As you have mentioned, our location is also a plus when choosing...

Hong Kong, China
Reviewed 6 days ago NEW

great location . spacious room. attentive service and efficient check in. Friendly staff and able to fulfill your request in a prompt manner. Very convenience to eat, shop. Safe environment and clean lobby area.

Review collected in partnership with handy
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Helpful?
Thank kching2017
Customercarescl, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear kching2017, It is with a well guided sense of pride that we read about your great stay at Holiday Inn Macao Cotai Central. Thank you for recognizing our team staffs’ dedication to service. Here, we are devoted to create the best experience to our guests, and do so by demonstrating our efficiency, attentiveness and friendliness. We are also grateful...

Johannesburg, South Africa
Reviewed 1 week ago

Given all the options in Macau and the fact that the Holiday Inn is often cheaper, it surprised me to find it's my favourite of them all! The staff are amazing, the rooms are nice and the location is perfect.

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Helpful?
Thank Dave B
Customercarescl, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Dave B, Thank you for sharing your experience at the Holiday Inn Macao Cotai Central. We are extremely pleased to learn that we have exceeded your expectations. At Holiday Inn Macao Cotai Central we aim to provide the best service and most comfortable accommodations to our guests, at an affordable price. It is with delight (and a well-guided sense...

Reviewed 1 week ago via mobile

Stayed there for 4 nights. Upon check in there was a long queue but the check in was very speedy.😊 Everyday the house keeping did a great job and the staff were very fast in responding to requests. It was a awesome stay and I will want to stay again on my next trip.

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Helpful?
Thank Peter Y
Customercarescl, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Peter Y, We are delighted to know that your short vacations at the Holiday Inn Macao Cotai Central were awesome. Our Housekeeping team and the remaining team staffs are proud to provide our guests with the best care and efficiency, as possible, thus guarantying that their stay is splendid; I am thrilled that you have felt our teams' dedication...

Nottingham, United Kingdom
Reviewed 1 week ago via mobile

3rd visit here. It's a nice hotel but when you've stayed more than 3 weeks in the past 6 months you start to realise that services for business here is poor compared to other hotels. Very expensive for the minor things with limited wifi and poor attitude to business. Good location for playboys but not for day to day accommodation...

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Helpful?
Thank richard o
Customercarescl, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear richard o, Thank you for your valuable feedback. It is not often enough that we receive comments from a frequent and long stay guest. I would be sincerely grateful if you may share to joana.reis@sands.com.mo how we could have made your visit more business oriented, as we always seek to improve and meet our guests’ needs. We do hope...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

The room was spacious enough and it's clean. Bed was comfortable and I did got the relaxation that I deserved. Staff's were friendly- from the front desk to the housekeeping to the security to the restaurants. Awesome experience. Will definitely be back.

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Helpful?
Thank RBM21
Customercarescl, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear BM2121, Thank you for your generous words regarding your stay at the Holiday Inn Macao Cotai Central. I am pleased that the comfort of our rooms provided you with the perfect refuge to relax. We are also grateful for your compliments to our friendly team staffs from different departments, who are working together towards ensuring that our guests’ overall...

Reviewed 2 weeks ago via mobile

I would said that the spaciousness of the room is undoubtedly, bed we're comfortable, sheets were clean and the washroom well maintained. The hotel is linked with others international hotel and also the main Venetian building and its casinos. You could just walk and walk within the building and once you need that refresher the hotel is just within meters...

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Helpful?
Thank patricklX2291SA
Customercarescl, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear patricklX2291SA, Thank you for choosing the Holiday Inn Macao Cotai Central for your short stay. We are pleased to learn that our premises were to your liking. Indeed the rooms are spacious and our Housekeeping and Maintenance teams work diligently to ensure that all our guest find the best conditions in our property. Here, we are at the center...

Reviewed 3 weeks ago via mobile

Had stayed at this hotel some several years ago shortly after it just opened. The room remains very new and is spacious as a 4(?) star hotel. Big twin beds and each comes with four pillows which even some 5 star hotels cant match. I'd stayed at the Cotai Sands area (with hotel choices ranging from conrad, sheraton, st regis...

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Helpful?
Thank cyytravel
Customercarescl, Quality Assurance Representative at Holiday Inn Macao Cotai Central, responded to this review

Dear cyytravel, Thank you for your time in writing us a review. I am pleased to know that you are our retuning guest and had another great experience with us. We aim for providing comfortable and convenient services to our guests. Thank you for your valuable feedback regarding the shuttle bus services and has been shared with the related team....

Gurugram (Gurgaon), India
Reviewed 3 weeks ago

I booked for a leisure trip. And what a surprise received a cake from the guest service team as it was my birthday and this happened with out even mentioning. As I was a IHG rewards Club Member. The hotel is very convenient and is interconnected to The Parisian and The Venetian.

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Helpful?
Thank Abhinav S
Customercarescl, Quality Assurance Representative at Holiday Inn Macao Cotai Central, responded to this review

Dear Abhinav S, Thank you for your time in writing us a review after your stay at Holiday Inn Macao Cotai Central. First of all, Happy Birthday to you once again. I am glad that you appreciated with the birthday arrangement provided by our Guest Services Team on your birthday day. Our hotel located in the heart of Cotai Strip...

Reviewed 4 weeks ago

I spent two nights at Macau with this hotel. The room was spacious and check in was OK.(if you are IHG members, you can check in with separate shorter line) I booked with breakfast included option and it was Chinese restaurant(which is called Yam-Cha at first floor). If you want international breakfast, you need to pay additional fee for exchange....

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Helpful?
Thank japcho
Customercarescl, Quality Assurance Representative at Holiday Inn Macao Cotai Central, responded to this review

Dear japcho, Thank you for writing us a review after your stay at Holiday Inn Macao Cotai Central. I am pleased to know that you found our room spacious and had a great rest with our comfortable bed. Thank you for your feedback regarding the flaw in our service. Please note that the concerned department will look into it. We...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Holiday Inn Macao Cotai Central

Address: Senhora De Esperanca S/N Taipa, Macau, China
Location: China > Macau
Price Range: $97 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Macao Cotai Central 4*
Number of rooms: 1224
Reservation Options:
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Hotel Style:
#11 Romantic Hotel in Macau
#13 Family Hotel in Macau
#14 Luxury Hotel in Macau
#14 Business Hotel in Macau
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Macao Cotai Central staff and other travelers.
64 questions
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Questions? Get answers from Holiday Inn Macao Cotai Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors are better”
 of 5 bubbles abhinavs2017, 3 weeks ago | Read review
“Amenities in the room is pretty standard. Some rooms has the Wynn Palace with teh water fountain view.”
 of 5 bubbles bundan, 5 weeks ago | Read review
“Rooms on higher levels are better - quieter”
 of 5 bubbles joycen832, Jan 16, 2017 | Read review
“no idea, we were on the 33rd floor and it was no inconvenience at all.”
 of 5 bubbles mervous, Dec 29, 2016 | Read review
“Higher floor = quiet.”
 of 5 bubbles stephenspencer, Dec 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question