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Holiday Inn Macao Cotai Central

#14 of 93 Hotels in Macau
Certificate of Excellence
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Holiday Inn Macao Cotai Central
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1,082 Reviews from our TripAdvisor Community

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Showing 745: English reviews
Hong Kong
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

If budget is your priority, then Holiday Inn Macao is your best bet. Room rate range from 900-1600/night, and you get to stay in one of the hottest and newest stripe of land in Macao. Hotel is conveniently located in Cotai Central, where it is connected to Conrad, Sheraton, Venetian, and others. Very convenient for shopping and plenty of activities... More 

Helpful?
Thank HonestTravelGuru
London
Level Contributor
52 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Got upgraded for no reason to a beautiful room. Spacious and pristine clean; a delightful retreat from the world below. Wonderful care by staff. Slept through my alarm call and was woken personally by a female member of staff who came into my room. I was most grateful. The vast hotel is part of a complex of hotels around literally... More 

Helpful?
Thank Psyche21
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Psyche21, Thank you for sharing your experience with our Hotel. I am delighted that you’ve found your room at Holiday Inn Macao Cotai Central a place of beauty and quietude. And I am pleased to know that our staff was attentive and caring towards you, as we always aim to be to all guests. We are, indeed, located at... More 

Jakarta, Indonesia
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Free shuttle bus from and to Ferry terminal, easy check in and express check out, spacious and comfy room, friendly and helpful staff, easy access to food courts, shopping malls and a walking distance to hard rock cafe. Kids enjoy the swimming pools and cartoon figures show. Recommended for stay with family.

Helpful?
Thank Davy G
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

I am pleased to read your family had a very comfy stay with us at Holiday Inn Macao, Cotai Central. Our hotel is indeed a great destination for family holidays offering nice pools to relax, and the unique DreamWorks characters parade and breakfast just to name a few… Thank you for sharing this review. We hope to see you again... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Upon check in, keep in mind this was our the first encounter with the hotel, began negatively. The intial employee was rude, and obnoxious. Consequently, upon reporting to the manager on duty about the incident, little-to-no action was taken to enhance our stay. Overall, toxic environment for all.

Helpful?
Thank Marc G
hong kong
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Made use of ihg for a free stay. Got an "upgrade" however the deluxe room is no different to the standard room. Free welcome drinks are nice! Thanks ihg! I prefer the Sheraton if I had to choose. I prefer the rooms there, less smoking and SPG. But overall good value and location. Shriek fast was was sold out so... More 

Helpful?
Thank latbonchimsi
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear latbonchimsi, Thank you for your loyalty and for being one of our IHG Rewards Club Member! I am sorry to read you did not have the chance to try our Shrekfast this time. PLease allow us to book it for you if you plan a next with us. We look forward the opportunity to welcoming and serving you again... More 

Los Angeles, California
Level Contributor
128 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is new, but unfortunately poorly managed with some policies that make zero sense. I had booked a non-smoking room weeks in advance, however, what I was provided was on the "non-smoking" floor and had an ash try in the room. It did of course smell like it was a smoking room. I tried 3 other rooms, each worse... More 

Helpful?
4 Thank lbizarre
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear lbizarre, I am very disappointed that we failed to deliver a comfortable and perfect room stay as per your expectations and certainly our standards of service. Please allow me to apologize first and also thank you for sharing your feedback. I personally contacted our Front Office and Housekeeping teams to understand the case and how we could have avoided... More 

Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I went to Macau on 1 Jul and the hotel was full of people. It took nearly half hour for check up. A bottle of water was offered when queuing which is good. We had booked two rooms under two names. As one of my friend needed to come later, we had already sent an email to the hotel for... More 

Helpful?
Thank Jethroxavier
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Jethroxavier, Thank you for sharing this review and valuable feedback of your second stay with us at Holiday Inn Macao, Cotai Central. Please allow me to apologize first for the miscommunication among our team that caused inconvenience to you and your friend upon check-in. It is certainly not up to our standards of service and this has already been... More 

Tainan
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Nice and clean room. Thoughtful housekeeping. In Sands Cotai Central very easy to access everything. I would specially like to thank a front desk staff Dylan who helped me with my address and booking. He is very friendly and professional.

Helpful?
Thank Zoe317
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Zoe317, Thank you for your review and nice compliment for our Front Desk team member Dylan. Your recognition made his day! We hope to see you again soon. With best regards, Meridith Beaujean Director Quality Assurance More 

Hong Kong
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I seldom write reviews but my family's stay (myself, wife and 2y old daughter) really felt taken care of on our recent stay at the Holiday Inn Cotai for our wedding anniversary. We booked a suite and received an upgrade on check-in to a larger suite (amazing room). I think Holiday Inn rooms offer good value over Conrad. All are... More 

Helpful?
Thank jahardman
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear jahardman, Thank you for sharing your excellent experience with us at Holiday Inn Macao, Cotai Central and very nice remark about our Concierge team. I am pleased to read your family was delighted with the beautiful suite and enjoyed the unique DreamWorks entertainment and activities during your stay. We appreciate your recommendation and look forward welcoming you again soon!... More 

Singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I met with the very friendly and understanding staff at both concierge and check in. Considering the vast crowds they attend to all day around I must compliment them for their attitude and good service. The room was wonderful. We had a huge room with a living area. The room was modern, thoughtfully laid out and was a wonderful respite... More 

Helpful?
Thank Audrey G
Meridith B, Manager at Holiday Inn Macao Cotai Central, responded to this review

Dear Audrey G, I am thrilled to read you had an awesome stay with us and enjoy your time in our beautiful room! Thank you for sharing this review and your amazing compliment about our Concierge and Front Desk team. We hope to see you again! With kind regards, Meridith Beaujean Director Quality Assurance More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room

Additional Information about Holiday Inn Macao Cotai Central

Address: Senhora De Esperanca S/N Taipa, Macau, China
Location: China > Macau
Price Range: $102 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Macao Cotai Central 4*
Number of rooms: 1224
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, HotelTravel.com, Travelocity, Expedia, Agoda, IHG, Priceline, Hotels.com and Odigeo so you can book your Holiday Inn Macao Cotai Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#11 Romantic Hotel in Macau
#13 Family Hotel in Macau
#13 Luxury Hotel in Macau
#14 Business Hotel in Macau
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